essential items

Can you still courier your parcels or receive items in lockdown?

7th September Update Yes we're still operating at Level 3 & 4 for non essential and essential deliveries, our online self-service platform reopens on 13th Sept. In Level 2 (apart from hygienic practices including staff wearing masks,…
essential business deliveries
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Still Delivering!

We're still open and while our retail stores' in-store services are temporarily closed during the Level 4 lockdown period, as an Essential Business provider we are still 'Open behind closed doors' offering contactless freight services such…
PACK & SEND Auckland City Service Centre
level 3 deliveries
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COVID-19 CUSTOMER UPDATE – AUCKLAND STORES

1st March – Level 3 Our Auckland stores are still open and will revert back to contactless pick ups and deliveries, we encourage you to book an appointment with us via phone or online and if you must come in-store please practice social distancing…
ebike lithium battery fire
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Lithium battery sending – what you need to know

Dangerous Goods Regulations are Heating Up - Clarifying Lithium Batteries One of our most frequently asked queries is whether we can send lithium batteries. Did you know lithium batteries are classed as Dangerous Goods? You will be hard pressed…

Scam alert – Fake UPS text

We've started to get calls from people who have received a text stating that they have a parcel to pick up from PACK & SEND from UPS. This is the usual sort of SCAM where you follow the link and pay a delivery fees/extra charge/or customs.…
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Sending for Diwali or Christmas?

Diwali (often coinciding with harvest and new year celebrations) is a festival of new beginnings, the triumph of good over evil, and light over darkness. Many of our customers send gifts to each other to celebrate this festive occasion and…
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Sending Car Parts?

Did you know that we regularly professionally package and deliver automotive parts, panels and lights, engines, mag wheels, tyres and accessories around the country, and internationally? PACK & SEND Avondale is one of our most…

PACK & SEND ALBANY doubles down to win back-to-back Franchisee of the Year award

PACK & SEND New Zealand is pleased to announce that their 2019-2020 Franchisee of the Year award winner is Robert McDowell from PACK & SEND Albany.  Robert was previously a business customer of his own service centre and in…

Why Queue as we usher in Level 2?!

Do you say 'far queue' to lining up to post your parcels?! Save time, trouble and money on Couriers and Freight with PACK & SEND. We want Level 2 to be easier on you! If your current courier provider can't take your call, has misplaced…