PACK & SEND Tauranga City
| Franchisee: | Kent & Keri-Jae Potter |
| Address: | 128 Willow Street Tauranga 3110 New Zealand |
| Phone: Email: | +64 (07) 5799 799 [email protected] |
| Opening Hours: | Monday – Friday, 8:30am – 5pm Saturday, 9am – 12pm PLEASE NOTE we will be closed on Sat 2nd of December, we apologise for any inconvenience. |
What our customers have to say
The Pack & Send Tauranga team rock! Amazing service all round -collecting some fragile family heirlooms, professionally packing them and shipping them overseas - all at a very reasonable cost and with great communication. We were blown away to receive the shipment less than 24 hours after leaving Tauranga at our address in Australia. Thank you.
The staff were amazingly helpful! I needed to send off an electronic device abroad (to the UK) and they were really helpful with the whole process. I just brought the device so they could check it and the lithium battery details for the right postage type. They also sorted out the packaging of the device too.Highly recommended them!
Have just had the pleasure of dealing with Kent from Tauranga branch over the phone dealing with me over a two week period causing him some headaches no doubt.Nothing but polite, courteous, efficient and professional. As the first interaction a remote customer has with the business, I can say that Kent is the reason I chose to go with Pack & Send over everyone else despite being at a higher price point than the other quotes.Stay awesome Kent! Great service. Haven't yet received the parcel, but if I receive it in good condition in a timely manner, I will leave this review as is.
Absolutely highly recommended. Professional and in a very timely manner. This kind of service is vital for us when we need to claim back hardware from ex employees working from home. This company can pick up and pack anything you need them to. So easy to get a quote. State what you need picked up, if you need it packing and where it's going. No hassle and no fuss.Both times our parcels arrived quickly and very well packed. Will certainly be using them in the future
Thank you again for your awesome service – when I had an urgent need, you 'jumped to it' and made it happen even faster than I hoped for! Really appreciate your caring service each step of the way. You're the only ones that care to meet my goods transporting needs without fussing and refusals - you say YES every time! You’ve got my renewed loyalty Pack and Send - thank you 🙂
I investigated a few Tauranga couriers and wanted to get some chilled fish up to Gisborne overnight - one big courier web site said maybe 3-5 days because of covid - I called Pack and Send, and Kent said as long as I could get into the shop in Willow street by 3pm he would do his best - no promises - I of course turned up at 2.50pm - Kent ran around, sorted it all out, and fish delivered by 11am next day - yes I would use them any time.Thank you and Good on you Kent and Pack and Send Tauranga city
Thank you for your excellent service beginning with the phone call and discussing the process and details. The box was collected from my home within the allocated time. Ken was pleasant and helpful.He wore a mask for safety. Yes l would use Pack and Send again.
Amazing service and delivery time. Highly recommended.
Pack and Send were an awesome company to deal with. They picked up my parcel and delivered it very quickly and efficiently. Helpful in every way.
I received excellent service from Pack & Send Tauranga. They went to my elderly Mother's resthome in Tauranga to collect some pre-packed boxes and to packed up a 42" TV & wooden glory box. Mum said they were very friendly & professional and they also adhered to all the resthome protocols we are currently living with. The items arrived safely in Christchurch. I was extremely pleased with how well the items had been packaged this ensured nothing was damaged or broken. The service was very professional from start to finish and I have no hesitation in recommending Pack & Send Tauranga. Thank you.
I had a double wardrobe full of boxed goods and art work belonging to my son, who relocated to Christchurch 4 years ago. Time for it to go !!, Rang Kent and it was all on from there. I am very very pleased with the service, attention to detail and safe delivery. Job very well done Thankyou .
I had the best service from these guys - they ‘over-delivered’ 😀I was looking for a Christmas miracle when I realised a gift for a special girl made its way with me to the Mount instead of the Hawkes Bay on the 23rd December. I rang and was told I had a 20 minute window to get the parcel to the branch, paid a reasonable fee and was told there were no guarantees it would arrive the next day - which I was accepting of given it was the 23rd. It arrived before lunchtime on Christmas Eve! Couldn’t be happier with the service from the team at Pack & Send Tauranga. Awesome work!
I had an amazing experience from start to finish using Pak n Send Tauranga in shipping a rug. Thanks to Kent for being great to work with. He was so patient with all my queries and was always very responsive. I found the pricing very reasonable and would definitely use their services again without question. Thank you for the great work!!
The Pack & Send team were a pleasure to deal with from the word go! Amongst me changing details on them they were helpful every step of the way! Delivery was quick and painless for me, couldn't recommend them enough!
I asked these guys to send a surfboard to Christchurch for me and their service was great. They gave me a price on the phone, and then did a great job packing it and sending it out quickly. Nothing was too much trouble. Thanks Kent and team.
Incredibly reliable and responsive freight company to work with, never fail to deliver on time and they go over and above whats required. Highly recommend their service.
Price is amazing, verry friendly and helpful. Best in Tauranga. I can recommend everyone.
What a service! I had to send a passport urgently to Melbourne from Tauranga, sent it Tuesday mid day it was in Melbourne Thursday morning.Terrific Teena
Kent & the team were great, I was so thrilled with their packing, communication and professionalism that I would not hesitate to recommend to anyone wanting to use their services… 10 out of 10
Friendly, professional and reliable service! Would use them again next time for sure!
Excellent customer service. I was in a rush to deliver a time sensitive package before flights to Auckland and it was done! I hope to send more from here. Thank you so much for your excellent service!
Really friendly, efficient service. Reasonable price and amazing delivery time. Less than 5 days to Saudi Arabia! Highly recommend.
Hassle free, efficient service thanks to the team there. Really reasonably priced compared to other places! I thought it would take weeks to reach it's destination overseas. only 5 -7 days. Thanks for the excellent service.
Thank you for the fantastic service I received from Kent at the Tauranga branch.From the speed of quoting, to the first class attention to packaging. My fragile audio equipment arrived in perfect condition in Auckland. You guys are truly masters of your profession.Keep up the great work.
I needed to arrange shipping items from one location in NZ to two different locations. I am based in Sydney. Kent at Pack and Send Tauranga was so helpful and professional at all times and once payment was made the items arrived to their destinations within one and two business days ( I was stunned!). Will definitely use again.
Ref pp1532131 my package arrived a little later than expected but it arrived & the guys were professional & friendly, very happy.
Great staff, professional and helpful. Good prices too 🙂 Will definitely use again|
Excellent job and high-quality delivery, my backpackers got home safe and sound before me. Thanks so much for your help and great job!!!
Excellent, friendly service. Prompt delivery. Good value.
The Team at Tauranga were superbly helpful, giving thoughtful consideration to the most cost effect packaging ensuring the protection of the item and the effect on my pocket. Brilliant service - would use again and highly recommend.
I would recommend Pack and Send Tauranga to anyone who is wanting a quick service from the moment you email for a quote to a courtesy phone call to follow up and to meeting Kent at the shop and the delivery of the goods in a professional and timely manner.
Shipped Canvas Artwork.Amazing service, super friendly and polite and my artwork arrived super quick and professionally packaged within 8 days from NZ to USA. I'd highly recommended and use them in future! Ps price may seem a bit steep for some, but its really worth it, and they offer insurance 🙌
Great service posted Thursday arrived in UAE. Within 6 days amazing.Expensive and then we had to pay duty 😂But could not fault service
We would highly recommend this business. We sent two boxes of personal effects to Melbourne for our grandson in the middle of their lockdown. It was no problem to Kent and team. We were kept informed the whole time and advised when the boxes arrived. Excellent service.
Packed and shipped a 15kg box comprising of 10+ individual parts to Australia. The parts were picked up and very well packed by Kent and Keri-Jae. Very professional service with no issues. Thank you
Pack and Send provided excellent customer service and were able to deliver my package internationally within a very short period of time. Very pleased with the service provided.
Always a great experience sending artwork with these guys. Highly recommended.
Fantastic service, competitive price and really quick service of sending goods to Perth Western Australia. Highly recommend Pack and Send.
Very responsive, easy to use. Would recommend to anyone. Thanks Pak & Send, our friend was very happy to receive his parcel.
Emailed at night and had a prompt response first thing in the morning. Absolutely polite, courteous and knowledgeable service, my box was picked up within a couple of hours and delivery to Auckland address confirmed by email the next day. All this during Level4 of Covid19, so great service was more appreciated as was a food box to go on a shipping container to Vanuatu. Thanks so much again. Jan and Wayne
I would recommend Pack & Send, particularly to students like me who need to ship things far across the country at a reasonable price. Richard was very professional and patient, and Pack & Send will be my go-to next time!
Very reasonable price and excellent service from start to finish for my international shipment of a pallet of boxes from NZ to the US. Richard provided prompt and clear communication, a clear outline of the costs, and he was extremely helpful in answering any questions I had. The shipment went very smoothly and everything arrived safe and sound. I highly recommend using Pack & Send Tauranga!
I highly recommend Pack and Send Tauranga for their great customer service. They managed to ship a 1/2 ton Dragon half way around the planet with no problems. Great job guys.
Outstanding service from Pack&Send Tauranga. I received a personal phone call within 30 minutes of posting a quote request online. We airfreighted a fragile piece of Fine Art overseas. Richard really knows his stuff. Any artist or collector can reliably ship this way, the packaging was impressive, the support through the documentation process -outstanding.
This is the second time I have used Pack and Send I highly recommend their service, very helpful and really good advice to make sure you have the correct information at the receiving end.Thank you very much no stress no Worries. Yay and arrive in 4 days Francine Thomas
The best freight customer service I have ever had!!! Richard is totally on to it, I will use Pack & Send again, they are the best, they also can usually get you a very sharp price!!!
The best freight customer service I have ever had!!! Richard is totally on to it, I will use Pack & Send again, they are the best, they also can usually get you a very sharp price!!!
Easy, hassle free, all inclusive service. We used Tauranga office to send couple large parcels national and international, and the level of service was outstanding. Will use again, and recommend with no hesitation.
Fantastic service, Richard is professional and very efficient. Highly recommended.
I sent an urgent item from the Tauranga Pack and Send. Richard knew I was concerned about it's arrival in Auckland Central. Richard took the time the next morning to track it for me and then telephoned me to assure me that it had been delivered at 6.44am! This is service beyond the call of duty. Thank you Richard. I personally recommend Pack and Send with 100% confidence.
I sent an urgent item from the Tauranga Pack and Send. Richard knew I was concerned about it's arrival in Auckland Central. Richard took the time the next morning to track it for me and then telephoned me to assure me that it had been delivered at 6.44am! This is service beyond the call of duty. Thank you Richard. I personally recommend Pack and Send with 100% confidence.
We used Pack and Send Tauranga to send all our belongings when we moved back to the UK. Richard was friendly, helpful and provided a really professional service. 37 boxes in total made their way to us in perfect condition within the estimated time given. Richard also did an amazing wrapping job of my guitars. Would recommend this service above all.
Superb customer service and fast turn around time. Was super easy dealing with Richard at Pack and send. Would recommend to anyone.
Excellent customer service. Very careful and thorough packing. Highly recommended. Excellent communication.
Would highly recommend Pack & Send Tauranga, they go that extra mile to ensure top service. We needed documents sent overseas promptly and couldn't have found a better company to deal with.
Fantastic, prompt and friendly service. Goods arrived intact after an overseas move.
Top class service from Richard at Pack and Send Tauranga. I highly recommend him!
Absolutely delighted with Richard and his service. Took three paintings into the Willow Street shop on Wednesday morning. They arrived in Perth, WA on Friday afternoon and, as my daughter commented, they must have flown business class.Thank you Richard, we will recommend you to all our friends.
Your New Zealand Courier and Freight Provider in Tauranga
At PACK & SEND Tauranga City we can handle all your New Zealand courier requirements as well as your general freight needs under one roof. With no restriction on weight or size and a courier service or general freight service to match your budget or time requirements, PACK & SEND Tauranga City provides one of the most comprehensive New Zealand courier services alongside an efficient general freight service. Need to send a parcel urgently? then our premium courier service will provide a stress-free solution. Our budget courier service is an ideal Trade Me courier solution for getting those items around New Zealand in a cost efficient manner. Have an item that is fragile, large, valuable or awkward? No problem, at PACK & SEND Tauranga City we have a fragile freight service that takes care of artworks, furniture, computer equipment, and anything else you can think of that requires extra care and attention.
Your International Freight and Shipping Partner in Tauranga
With so many International freight and shipping services available, PACK & SEND Tauranga City will have the right service for your needs. We know how hard it can be sending cargo overseas, precious or not, with excessive documentation, customs requirements and country legislation, but at PACK & SEND Tauranga City, we can take care of it all, hassle-free. For the shipping of cargo internationally, we have both Air Freight and Sea Freight services available. When you require your cargo within a specific timeframe, then our international courier service can provide certainty with up-to-the minute track and trace with signature on delivery for added security. For large amounts of cargo, our international economy courier service and air freight service allow for fast, cost efficient delivery. When time isn’t so much of an issue but your budget is, then our Sea Freight services will provide a cost effective option of getting your cargo to its final destination. At PACK & SEND Tauranga City we have Sea Freight to the door, or Sea Freight to the port.
Christmas Sending DeadlinesNovember 20, 2023 - 10:46 am- Small business logistics showcase – EarthaSeptember 4, 2023 - 9:28 am
