Contact Us

If you have any queries simply fill out this form to contact us.

Alternatively, call us on 0508 722 548 between 9am and 5pm weekdays, or between 9am and 12pm on Saturdays (excluding Public Holidays).

Contact your local PACK & SEND store

Use our online Store Locator to find contact details for your local PACK & SEND store.

Contact_Pack_&_Send

Contact PACK & SEND New Zealand Head Office

For all enquiries that are not related to getting an estimate or booking of our packaging and freight services, please contact head office.

PACK & SEND New Zealand
Unit 1, 213 Blenheim Road
Riccarton, Christchurch, 8041

Telephone: (03) 982 7252

Email: admin@packsend.co.nz

Monday to Friday 9:00am – 5:30pm

I used pack and send Hamilton to ship some items from NZ to England for moving back. A very good and easy experience would definitely recommend. Trevor was so friendly and helpful and arranged everything no problem. Amazing service

Kate Rutherford

2018-04-20T00:17:12+0000

To Jeremy - Pack & Send, Takapuna Branch, Auckland.There I was sitting at home late this afternoon, when my phone rang and it was a courier (a very friendly lady), to say that she was close by and about to deliver the Chair and Footstool! It was such a lovely surprise, as I didn't expect delivery of it quite so soon.Jeremy, they both look fantastic in their designated room, and I especially have you to thank for the professionally wrapped, and speedy delivery, and I'm ever so grateful to you and your team at the Takapuna Branch, for making the whole process so easy and painless for me.I look forward to dealing with you again, because with the superb service you have provided, I now have every reason to always use Pack and Send, so thanks again!

Joolz McKenzie Afendoulis

2018-04-19T13:44:01+0000

Thanks Pack & Send for safely getting my cast glass and raku artwork to my client all the way in Alaska. �

Jo Pervan

2018-04-18T01:24:07+0000

I have dealt with this company twice in a month and have found them to be absolutely excellent! Very helpful and friendly too.They truly go the extra mile to help out!

Margaret Lavery

2018-04-17T04:49:56+0000

really good guys down in the chch office really easy to work with and good prices!

Corbin O'Neill

2018-04-10T02:45:41+0000

A big thanks to Mark and the team at Pack & Send Riccarton. Very happy with my experience – the packaging, service and communication! Mark was wonderful as I explained I needed to send my treasured family items from Christchurch to my transplanted home in California. The items arrived pretty quickly, and in perfect condition – artwork, Royal Albert china sets, and old framed family photos! I heartily recommend Pack & Send Riccarton.Gene Wilkins

Gene Wilkins

2018-03-26T00:50:11+0000

Blown away at these guys' packaging. I had a very fragile and large item sent last week.. it did take a bit longer to arrive than anticipated but when I saw how well it was wrapped I could see why. A foam padded box, bubblewrap, cardboard and cable ties. These guys sure know how to package stuff properly. AAA+++

Toni Bingley

2018-03-22T23:08:37+0000

The Team in Dunedin is amazing! So friendly, prompt and professional, made it so so easy and a pleasure to deal with

Amy Groat

2017-12-21T19:56:16+0000

Fantastic service from the guys, we send large fragile parts all around the country with no problems at all. AAA+++

Dale Parry

2017-12-07T19:58:08+0000

Fernando Diaz

2017-12-01T00:33:36+0000

Wow talk about service with a smile. These guys Mark and Andrew couldn't have tried any harder to help me and they undercut NZ Post hugely. They will be getting all of my repeat business in the future. And to top it all off they tell me that my package will be delivered in less than a week. In the past it has taken up to three weeks for a smaller parcel go go to the same address. Hats off to you Mark and your super cool staff.

Lyn Thompson

2017-10-19T01:30:00+0000

I would like to publicly thank, and recommend Richard from Tauranga Pack and Send. I required an urgent shipment of furniture and personal effects from Whakatane to Sydney in a very short time-frame and Richard could not have been more accommodating or willing! He uplifted within a couple of days and when I went to his office in Tauranga the day after uplifting to complete all the paperwork, he had packaged all items so thoroughly and carefully. He also helped me complete the customs paperwork very efficiently and within about 20 minutes we were all done! He kept me informed of progress and I received my shipment at my home in Sydney exactly one week later! Richard is professional, efficient and he cares about what he does. I can't recommend him and his service highly enough! I am so grateful. Elizabeth Sullivan, Sydney

Elizabeth Sullivan

2017-09-15T01:50:07+0000

I've had the most amazing, efficient, friendly, prompt service from the team in Takapuna this week on more than one service/transportation. Connor has been a delight to deal with and a huge credit to the team. Will be raving to everyone about this place. Thank you again Takapuna branch.From a very happy customer who will be definitely be returning.

Tyson Julie Edwards

2017-08-01T04:28:54+0000

Just wanted to say a massive thanks to your team at Pack & Send East Tamaki, you guys were absolutely amazing in reuniting an Ipad left in a taxi in Paris with a client here in New Zealand. She is one extremely happy customer. Lorraine - House of Travel Botany Junction