PACK & SEND Napier City
| Franchisee: | Bruce Pankhurst & Ruth Locker |
| Address: | 132 Dickens Street Napier Central Napier 4110 Hawkes Bay New Zealand |
| Phone: Email: | +64 (06) 834 0606 [email protected] |
| Opening Hours: | Monday – Friday, 8.30am – 5pm |
What our customers have to say
When you really need guaranteed delivery of a parcel, this is the team to see! They pack it beautifully and - knowing how important it was for me to have it delivered on time - even phoned the recipient to check they had received it! Such awesome customer service, highly recommend.
A very professional crew. Packaged well and sent with great care and speed!I throughly recommend them.
Great people to work with. Regular updates and easy to get along with.Strongly recommend
The team and Pack & Send Napier were very helpful and I had a smooth experience with them. Two of them assist me for my Documents to be send in Australia. I forgot those names of two the lady and gents. They are awesome. Hope they can help me to get back my Documents as my fault that i didn't accept the offer of sending back the documents, cause i thought i just easy for me to get back the documents from Qatar Embassy.Thank you guys. Probably I'm gonna visit you soon. For my parcel to get it back to me. Cheers!
A+ Service from start to finish. Kept me informed when my parcel was picked up and delivered. Priced well. Definitely would recommend Awesome thanks team.
The team and Pack & Send Napier were very helpful and I had a smooth experience with them.I needed a couple of packages picked up, wrapped and delivered outside Napier and they helped with everything and took away all my stress.10/10 would definitely do business with them again
Excellent to deal with and very understanding when a couple things at me end kept changing.
The team at Pack and Send Napier have been wonderful to work with, Thank you so much for your time and patience
Highly recommend Pack & Send Napier City, super friendly and helpful staff - they go the extra mile!
Very very helpful in getting my item packaged and on its way. Thank you so much.
Tim was quick to reply via email and phone. They picked up the item quickly. Special mention to their careful wrapping of the item. Very excellent service from this wonderful team.
Pack and Send are the go-to for sending big items, as well as sending something that either you or the person sending, for one reason or another, don't want to pack yourself. I dealt with Tim in Napier this time and just like the Christchurch branch his customer service is top notch. Tim offered me multiple options and suggested ways to get the price lower which is always one of the top priorities.Couldn't recommend them more.
The team at Pack and Send is great! always have a smile on and ready to meet the packaging requirement you have.highly recommend this place.
After calling 4 different freight companies, Tim from Napier Pack & Send was absolutely brilliant to deal with. I sent two packages back to back- both went seamlessly.I can not fault Pack & Send's service, tracking, professionalism.I highly recommend these guys.Thank you once again.
Awesome customer service, quick efficient pick up and delivery, would definitely use them again. Thanks so much
These guys were brilliant, packing was exceptional and delivery speed impressive. Great value will definitely use again AAA+
Once again, I'm really impressed by the great speed that my parcel (the 3rd one) was delivered. It needed only 5 days (Thursday->Monday) to travel from NZ to Europe! Tim Johnston, the manager at Napier Branch was very friendly, but also highly professional and quick to response. I thoroughly enjoyed doing my business with him and won't hesitant to approach him again. I certainly recommend Pack&Send to everyone, especially if you need to deliver your parcel quickly and abroad.Thank you very much Tim, you are awesome!Lucia
Tim was awesome to work with. Professional and friendly. Gave me good informative advice to how Pack & Send works, as this was my first time I had used their service. Highly recommend Tim and the teams services. The call centre guy in Christchurch was also super helpful in my initial dealings with Pack & Send, with getting in touch with Tim. Cheers Tim appreciate your top customer service & sense of humour!
I would give positive feedback to everyone - they are by far the best Courier service that i have used. Thank you so much for your service and delivery, it is A1.
Pack and Send were absolutely marvellous taking the headache and hassle out of sending my parcels overseas, helping with packaging, keeping a track of it and informing me all the way. I wouldn't dream of trying to do it myself in future, there is no saving to do it yourself, and they have all the know how and expertise. Really friendly personable team with a can do attitude and prompt in their service delivery. Nothing was too much for them. '
Excellent service and cannot believe how quickly it arrived in Australia. Totally worth the money, I am rapt!!! Thank you so much Tim. I will send via Pack n Send Napier again.
Yeah nah team were great, parcel arrived safely and extremely securely, highly recommend if you need to sort shipping from afar.
Exceptionally great service from this business. Great communication from initial enquiry through to delivery. Complete peace of mind that you were receiving a well organised and professional service to take care of your freight. A+
I dealt with Tim here and I thought the service was fantastic very speedy and I received updates throughout my important package being sentHe made the experience a dream thanks
Wow these guys are great. I was impressed with the way they handled my initial enquiry over the phone to my in store experience. Would not hesitate to recommend this business. I have been kept inform throughout the entire process. Thank you
While on holiday in Hawkes Bay we found 2 small tables we wanted to purchase - the store didn't organise shipping and 2 carriers I phoned didn't respond so found Pack & Send!. They were fantastic, friendly, efficient and took the hassle out of it! They advised when parcel had left and it arrived in Christchurch within a few days. Would definitely recommend this option for sending items.
Tim was super helpful and made it easy to send my items. My package was delivered really quickly and he did it for a great price. Highly recommend!
Absolutely stupendous service from Pack & Send. Had two items that needed to be sent; was struggling to find a company that would assist me due to the size of the items. Heard Pack & Send come over the radio advertisements and five (5) minutes later my items where being sent to their final destination. Service was to a very high standardHighly recommend!!
Amazing staff Jim helped me get a purchase off trade me to Auckland highly rate this business arrived ahead of time and in one piece just the nicest helpful people
I found the service here really helpful and friendly.I was really impressed with how quickly my box was picked up and delivered and the communication was excellent. I would definitely use their service again and recommend to others I know.
Very helpful and friendly, I will be going straight there if needed again. Prompt and efficient service, receiver was happy too.
Pack & send Napier has been awesome to deal with! Tim has been a massive help with my move from Napier to the south island. the prices, service and everything was really good i will most definitely be recommending Tim to my friends
Absolutely super service. Pack & Send make sending goods overseas simple and easy. Communication was top notch and the staff super friendly and helpful.
I'm impressed by the speed that the parcel was delivered and also greatly appreciate the personal and friendly approach of Tim, whom I was dealing with. I would certainly recommend Pack&Send to everyone, especially if you need to deliver your item quickly and abroad.Thank you very much Tim, you were great!
Great and super friendly service !! Highly recommend, best price and fast delivery! Thank you so much. Will be back!
Excellent reception and processing of item to be sent. Item arrived at destination more quickly than anticipated. Very impressive.
Quote request was very quickly replied to. Valuable parcel sent to Auckland was packed appropriately by Tim and couriered to client in acceptable delivery time. Great service. I would recommend and use this service again myself with no hesitations.
I needed to send a 23kg package to Australia. A moving company suggested Pack & Send. I contacted Tim and found him to be very helpful and accommodating, giving me good advice and taking me through the process of customs etc. The parcel arrived when he said it would and he advised me when the delivery had been completed. All done at a reasonable cost. I have no hesitation in recommending his company for freight to any destination.
Fantastic, friendly, and fast service.Tim goes out of his way to ensure everything is done to maximise your peace of mind and reduce the costs. I entrusted Pack & Send to send a full custom computer from Napier to Christchurch and it arrived in the condition I dropped it off in - immaculate.
Very helpful.Customer service was wonderful and very friendly, I would definitely come here again.
I was thrilled with the speed in which my items arrived in Australia especially during the difficultie of Covert 19 and will definitely be using your services again. Thank you. Di CrawfordOnce again the experience was excellent and goods delivered in record time. Thank you, Diana crawford
Amazing speed and attention to detail. Very helpful through the entire process and very trustworthy. Would recommend 100%. Also the packing boxes they provide are really good and worth every penny.
Hassle and stress free experience compared to other companies we engaged with. I would highly recommend using Stewart with great communication skills and a easy approach. Great work and thank you!
I was thrilled with the speed in which my items arrived in Australia especially during the difficultie of Covert 19 and will definitely be using your services again. Thank you. Di Crawford
We had a family heirloom packaged and delivered to us in Canada. A violin is very precious and fragile as you can imagine.Stewart Mann from Pack & Send Napier ensured that the item was delivered without damage. It arrived ahead of my expectations.After this experience I will only trust Pack & Send with all my international shipments from New Zealand from now on. Thank you for a great experience.Geoffrey
Great service
We trust Stew from Pack and Send Napier to deliver art through out New Zealand and across the world. They provide consistently excellent service.
Much easier to use than NZ post if you have anything that doesn't package into standard sizes envelops/boxes they provide.
Very helpful and Professional Gave great options with very friendly service
Stewart went out of his way to help us with an important and challenging freight job. Highly recommended
Great team very helpful and willing to go the extra mile
Great service thank you!
Wonderful service from the Team at Pack and Send Napier. My parcel arrived safe and sound and was very well packed. Thank you!
Helpful and great courier!!
Stewart at Pack & Send could not have been more helpful in what was an awkward item to freight over a long distance. Really appreciate the assistance - you've put some faith back in good old customer service!
Napier pack n send went out of their way to get my items home. Using another freight company to get my furniture to their closest depot, they were still half the price of other major freight companies I had quotes from. I’ll use them again without a doubt.
I had a cello case dropped off at their shop and sent from Napier to me in Auckland and the service was perfect. The cost was excellent and they put a protective wrap on the case. The freight was fast, the person at Pack and Send was friendly and helpful . . . brilliant! Even though this was a large item, it was no problem for them at all.
We called in to the store on a Saturday with two large packed boxes and five pieces of art work of various sizes. Even though we were leaving NZ three days later Carlene could not have been more helpful, professional and empathetic in her dealings with us. Carlene explained in detail the process from drop off at the store to delivery at final destination. Our boxes and art works arrived three days after our return home. I am astounded at the absolute expertise in the way the art work was wrapped and packed! Every item in each of the large boxes and all art work arrived as it left. I cannot recommend Carlene, her team and Pack and Send Napier highly enough and would not hesitate to use their services again.
I used Pack & Send to transport a significant shipment of recorded works of art from New Zealand to the United States. This was my first time to ever import something in a bulk manner and Charley/Pack & Send could not have been more helpful. Items arrived in immaculate condition and packed exceptionally well. Thank you for a tremendous experience!
Could not recommend Pack & Send Napier more. We were assisted wonderfully in every way possible - from helping us last minute to shipping our luggage, letting us repack everything (our entire car included) behind the store, to helping us ship our bag to America as cheaply as possible. As two (broke!) backpackers, we could not be more grateful for you and everything you did. Our bag arrived home safely before us with no trouble at all. You really saved us and we cannot thank you enough!!
I had a tricky situation to solve regarding the uplifting, packing and delivery of an item some way away. I dealt with our local Napier branch Carlene and could not have found her more accommodating regarding getting my needs met. Carlene took it on as a personal challenge to find a way to get my item to me. It was extremely professionally packed and managed. Highly recommend. Thank you Carlene and the team.
Very efficient and really good in keeping track of the products. Will recommend.
Your New Zealand Courier and Freight Provider in Napier, Hawkes Bay
At PACK & SEND Napier City we can handle all your New Zealand courier requirements as well as your general freight needs under one roof. With no restriction on weight or size and a courier service or general freight service to match your budget or time requirements, PACK & SEND Napier City provides one of the most comprehensive New Zealand courier services alongside an efficient general freight service. Need to send a parcel urgently? then our premium courier service will provide a stress-free solution. Our budget courier service is an ideal Trade Me courier solution for getting those items around New Zealand in a cost efficient manner. Have an item that is fragile, large, valuable or awkward? No problem, at PACK & SEND Napier City we have a fragile freight service that takes care of artworks, furniture, computer equipment, and anything else you can think of that requires extra care and attention.
Your International Freight and Shipping Partner in Napier, Hawkes Bay
With so many International freight and shipping services available, PACK & SEND Napier City will have the right service for your needs. We know how hard it can be sending cargo overseas, precious or not, with excessive documentation, customs requirements and country legislation, but at PACK & SEND Napier City, we can take care of it all, hassle-free. For the shipping of cargo internationally, we have both Air Freight and Sea Freight services available. When you require your cargo within a specific timeframe, then our international courier service can provide certainty with up-to-the minute track and trace with signature on delivery for added security. For large amounts of cargo, our international economy courier service and air freight service allow for fast, cost efficient delivery. When time isn’t so much of an issue but your budget is, then our Sea Freight services will provide a cost effective option of getting your cargo to its final destination. At PACK & SEND Napier City we have Sea Freight to the door, or Sea Freight to the port.
Highly recommend. Fast, efficient, reliable service and great communication.
great price and great service!!
was the best and greatest consumer service from the team pack and send , had the best business deal with Michael brough and sharon brough from the avondale branch 😊👍💞much appreciated for your help today means alot
hassle free friendly service
Friendly service prepared to go the extra mile to help you out can’t speak highly enough of them
WOW. I accidentally brought a car ignition key back from Gold Coast on Sunday right in the middle of the madness. Self isolating but rang P & S Takapuna and they came around (3 metres away from the doorstep) and they got it there in less that TWO (thats 2) days. Just WOW.
I was glad that I used Pack & Send New Zealand, Manuka City Branch to send a box from
Auckland to Melbourne. Rita, the customer service was friendly & helpful. My box got picked up
In the morning on a Friday & despatched to Melbourne in the afternoon same day. There is a reasonable pick up charges.
Most important is the package has arrived safely in Melbourne on Monday. I was very impressed
by the efficiency of the freight service.
I will have no doubt to use them again👍
Auckland to Melbourne. Rita, the customer service was friendly & helpful. My box got picked up
In the morning on a Friday & despatched to Melbourne in the afternoon same day. There is a reasonable pick up charges.
Most important is the package has arrived safely in Melbourne on Monday. I was very impressed
by the efficiency of the freight service.
I will have no doubt to use them again👍
Exceptional service. I purchased a windsurfer on Trademe (a large and fragile item). Pack & Send met the seller, packaged it and ensured safe delivery to my house. All in all delivered in under 3 working days from sellers house in AK to my door Wellington. Jeremy and Sean (and the team) were friendly, professional and great to deal with. Highly recommend!
Trevor in Hamilton was absolutely amazing. Set expectations early, explained his process in detail and made sure my super fragile package was taken care of. That extra mile providing an excellent service 👍
The people running it were lovely which made it all so easy.They were very professional .My stuff arrived promptly and they kept no touch til the very end .Thank you Palmy Packnsend.👌👍
I want to give Mark and his team at Riccarton CHRISTCHURCH the best of reviews I have sent three shipments to the USA and personally was in the store sending the third shipment and the process was an enjoyable experience with top customer service, The best solution for my goods was achieved every time and so happy to have discovered this wonderful team ,I wouldn’t hesitate to recommend this great team Thank You Mark you and the team are amazing Thanks so much Robyn McEvedy
i sent pack and send an email request on a package from the north shore to nelson. they collected the item and then put more packing around it. sent it in lightning speed to arrive safely.
will only deal with pack and send again.
cheers, steve
will only deal with pack and send again.
cheers, steve
Freight services. Helpful and polite
Excellent Service!! Thank you Trevor Roux (Pack & Send Hamilton)
Thanks so much for your help. We called about 10 courier companies and pack & send were the only company to offer an affordable service.
Shane in Queenstown, you are an asset to the company with fantastic communication and effortless service.
Best by miles
Shane in Queenstown, you are an asset to the company with fantastic communication and effortless service.
Best by miles
Great Service from Pack & Send Hamilton City. I’m moving for a graduate position from Hamilton to Wellington.Trevor at the Hamilton branch offered so much help from enquiry to knocking down a great deal. He’s organised everything and made my trip a lot easier.
Thank you so much,
Helen
Thank you so much,
Helen
Absolutely fantastic service - highly recommend!
Great service received from Avondale store. Both Michael and Sharon were awesome in dealing with customers. Would definitely recommend them.
Best service I’ve received for a very long time! Mark in Riccarton couldn’t have been any more professional, polite and efficient! An absolute pleasure to deal with and my package arrived safely. It had been packed to such a high standard.
Thank you for your very kind help!
Thank you for your very kind help!
It's true you get what you pay for. Pack & Send is a little more expensive than other carriers, but very well worth it. I've sent some very fragile, valuable and HEAVY things around the place with these guys. Always the best packaging and handling, and incredibly fast.
Thank you very much to Trevor Roux from Pack&Send Hamilton City for getting all our goodies packed and shipped home to South Africa. Truly excellent and professional service ! Definitely highly recommend...
A big thank you to Rita at pack and send manukau for picking up the pieces after another shipping company couldn't pull through.
highly recommended, if I ever have to ship overseas again I know who to call.
highly recommended, if I ever have to ship overseas again I know who to call.
Fantastic service and help from Damon in Palmerston North - he went way beyond the 'call of duty' and did an amazing packing and transport of a granite table to Auckland.
Fully recommend Damon and his service anytime!
Fully recommend Damon and his service anytime!
Highly recommend the Queenstown store! Extremely helpful & friendly and honestly took the weight off of my shoulders. Love your work :)
Thank you for your great service! Trevor from the Hamilton Branch is amazing and very prompt and is onto it. He is a true professional and know his stuff. Fast service, prompt service and all done with excellent customer service. Thank you Trevor!
I walked into this shop in Hamilton...what a nice helpful guy I found in Trevor....awesome...I will be dealing with him again for sure...Thank you Trevor!!!
i dealt withTrevor at the Hamilton depot. he was very friendly and informative. he arranged for the packing and delivery of an outboard motor that was dropped off to him in Hamilton and delivered to me in Hawera.
Wow.... speedy delivery organised Wednesday delivered Thursday. we were over the moon. we were very impressed with how well the outboard was packed. Well done to you. Will definately use your services again if need be and would highly recommend your services to others. Excellent service and communication.
Many thanks
Karen & Buddy
Wow.... speedy delivery organised Wednesday delivered Thursday. we were over the moon. we were very impressed with how well the outboard was packed. Well done to you. Will definately use your services again if need be and would highly recommend your services to others. Excellent service and communication.
Many thanks
Karen & Buddy
Outstanding service - only a week out from Christmas, easy parking, instant attention and extremely helpful! The cost to send was lower than my expectations, and the speed to get this done top notch. True example of a great customer experience, thanks Mark!
Called them in a frantic panic on a Friday afternoon and the Albany team were SO easy to deal with! Thanks so much for great service!
Brilliant service. My Dad left his Ipad at Auckland Airport. Pack N Send arranged everything. they picked it up and had it back to me in Christchurch the next day. Amazing, would highly recommend. Thanks Nick
Thank you Rita (Manukau Branch), Rita and her husband are amazing, very well looked after, Reliable, great communication, very satisfied customer :-)
Great service! Very friendly and willing to help in any way they can. Competitive prices too. Thanks guys for helping in my time of urgency.
Prompt, efficient, friendly service.
Thank you Mark from Pack & Send Riccarton. I was really looked after; Great communication, efficient service and I was really listened to. So great to see a company doing what they say they do. Will definitely use your services again.
I received exceptional service from Trevor at Pack & Send Hamilton. He helped me ship a load of household items to Sydney, and he helped package up a number or artworks for storage. Thanks Trevor for such great service.
We used Trevor from Hamilton and he was outstanding. he made it totally stess free and was so easy. Thanks Trevor
To Trevor at Pack and Send - Hamilton Branch
Thank you for such fantastic service! From enquiry through to delivery I received first class communication and help. I was sending a large box of belongings from NZ to the UK and Pack and Send couldn’t have been more helpful and friendly. Trevor helped me package my box for delivery and was very informative throughout the procedure. My box arrived in the UK in great condition and in a very quick time. Couldn’t recommend Pack and Send more!
Thank you Trevor and all the best for the future �
Milly
Thank you for such fantastic service! From enquiry through to delivery I received first class communication and help. I was sending a large box of belongings from NZ to the UK and Pack and Send couldn’t have been more helpful and friendly. Trevor helped me package my box for delivery and was very informative throughout the procedure. My box arrived in the UK in great condition and in a very quick time. Couldn’t recommend Pack and Send more!
Thank you Trevor and all the best for the future �
Milly
Great communication and service from the Hamilton team. Definitely recommended 👍
To Lindsay & Emily @ Pack & Send Dunedin.
I have been living in China for some time now but still buy the odd thing from New Zealand and have it sent over. Last time I used another NZ wide postal service and the 10 day delivery ended up taking 3 months to arrive (with no tracking!). This time I remembered using Pack & Send from my days in Dunedin so emailed them to see if they could help. I am so glad I did.
The service was exemplary and hassle free. I didn't have to worry about anything, Lindsay and Emily took care of all of it for me. And my package arrived, at my door in China, 3 days later!!!.
Never have I experienced such wonderful, friendly and efficient service. Well done guys, you are the absolute best!
I have been living in China for some time now but still buy the odd thing from New Zealand and have it sent over. Last time I used another NZ wide postal service and the 10 day delivery ended up taking 3 months to arrive (with no tracking!). This time I remembered using Pack & Send from my days in Dunedin so emailed them to see if they could help. I am so glad I did.
The service was exemplary and hassle free. I didn't have to worry about anything, Lindsay and Emily took care of all of it for me. And my package arrived, at my door in China, 3 days later!!!.
Never have I experienced such wonderful, friendly and efficient service. Well done guys, you are the absolute best!
Trevor Roux from the Hamilton store provided excellent service - totally painless experience. Thank you Trevor for your brilliant customer service.
Very efficient Dunedin branch
Thanks Pack and Send. The bonnet arrived safely and I have to say you packaged it very well. I highly recommend this company as I was worried about getting it from Dunedin to Auckland safely. Awesome job team with great communication and safe delivery. I will definitely use your company in the future
We used the Hamilton branch to send our parcel to Sydney Australia, the manager Trevor was awesome and we were very happy with the service, it arrived in OZ before we got back, but just a phone call to have it re-delivered the following day, love your service and would recommend it to all the family, thanks.
Thank you Pack & Send for getting a lost phone return promptly!
Everything was hassle free and a breeze nothing was too much trouble
Highly recommend
Highly recommend
I used pack and send Hamilton to ship some items from NZ to England for moving back. A very good and easy experience would definitely recommend. Trevor was so friendly and helpful and arranged everything no problem. Amazing service
To Jeremy - Pack & Send, Takapuna Branch, Auckland.
There I was sitting at home late this afternoon, when my phone rang and it was a courier (a very friendly lady), to say that she was close by and about to deliver the Chair and Footstool! It was such a lovely surprise, as I didn't expect delivery of it quite so soon.
Jeremy, they both look fantastic in their designated room, and I especially have you to thank for the professionally wrapped, and speedy delivery, and I'm ever so grateful to you and your team at the Takapuna Branch, for making the whole process so easy and painless for me.
I look forward to dealing with you again, because with the superb service you have provided, I now have every reason to always use Pack and Send, so thanks again!
There I was sitting at home late this afternoon, when my phone rang and it was a courier (a very friendly lady), to say that she was close by and about to deliver the Chair and Footstool! It was such a lovely surprise, as I didn't expect delivery of it quite so soon.
Jeremy, they both look fantastic in their designated room, and I especially have you to thank for the professionally wrapped, and speedy delivery, and I'm ever so grateful to you and your team at the Takapuna Branch, for making the whole process so easy and painless for me.
I look forward to dealing with you again, because with the superb service you have provided, I now have every reason to always use Pack and Send, so thanks again!
Thanks Pack & Send for safely getting my cast glass and raku artwork to my client all the way in Alaska. �
I have dealt with this company twice in a month and have found them to be absolutely excellent! Very helpful and friendly too.They truly go the extra mile to help out!
really good guys down in the chch office really easy to work with and good prices!
A big thanks to Mark and the team at Pack & Send Riccarton. Very happy with my experience – the packaging, service and communication! Mark was wonderful as I explained I needed to send my treasured family items from Christchurch to my transplanted home in California. The items arrived pretty quickly, and in perfect condition – artwork, Royal Albert china sets, and old framed family photos! I heartily recommend Pack & Send Riccarton.
Gene Wilkins
Gene Wilkins
Blown away at these guys' packaging. I had a very fragile and large item sent last week.. it did take a bit longer to arrive than anticipated but when I saw how well it was wrapped I could see why. A foam padded box, bubblewrap, cardboard and cable ties. These guys sure know how to package stuff properly. AAA+++
Fantastic service from the guys, we send large fragile parts all around the country with no problems at all. AAA+++
Wow talk about service with a smile.
These guys Mark and Andrew couldn't have tried any harder to help me and they undercut NZ Post hugely.
They will be getting all of my repeat business in the future.
And to top it all off they tell me that my package will be delivered in less than a week. In the past it has taken up to three weeks for a smaller parcel go go to the same address.
Hats off to you Mark and your super cool staff.
These guys Mark and Andrew couldn't have tried any harder to help me and they undercut NZ Post hugely.
They will be getting all of my repeat business in the future.
And to top it all off they tell me that my package will be delivered in less than a week. In the past it has taken up to three weeks for a smaller parcel go go to the same address.
Hats off to you Mark and your super cool staff.
I would like to publicly thank, and recommend Richard from Tauranga Pack and Send. I required an urgent shipment of furniture and personal effects from Whakatane to Sydney in a very short time-frame and Richard could not have been more accommodating or willing! He uplifted within a couple of days and when I went to his office in Tauranga the day after uplifting to complete all the paperwork, he had packaged all items so thoroughly and carefully. He also helped me complete the customs paperwork very efficiently and within about 20 minutes we were all done! He kept me informed of progress and I received my shipment at my home in Sydney exactly one week later! Richard is professional, efficient and he cares about what he does. I can't recommend him and his service highly enough! I am so grateful. Elizabeth Sullivan, Sydney
I've had the most amazing, efficient, friendly, prompt service from the team in Takapuna this week on more than one service/transportation. Connor has been a delight to deal with and a huge credit to the team. Will be raving to everyone about this place. Thank you again Takapuna branch.
From a very happy customer who will be definitely be returning.
From a very happy customer who will be definitely be returning.
Just wanted to say a massive thanks to your team at Pack & Send East Tamaki, you guys were absolutely amazing in reuniting an Ipad left in a taxi in Paris with a client here in New Zealand. She is one extremely happy customer.
Lorraine - House of Travel Botany Junction
Lorraine - House of Travel Botany Junction
