PACK & SEND Thorndon Quay

Welcome to PACK & SEND Thorndon Quay, your trusted solution for all shipping and logistics needs. Whether you’re sending personal packages or managing business freight, our dedicated team ensures your items are handled with care and delivered promptly.

Franchisee:	Andrew Campbell-Stokes
Address:	103 Thorndon Quay Pipitea Wellington 6011 New Zealand
Phone: Email:	+64 4 891 0697 [email protected]
Opening Hours:	Monday – Friday, 9am – 5:30pm Saturday, 9am – 12pm
Socials:	Facebook

Christmas / New Years Trading Hours 2024 / 2025
23 / 12 / 2024 = NORMAL HOURS 24 / 12 / 2024 = NORMAL HOURS 25 / 12 / 2024 = PUBLIC HOLIDAY 26 / 12 / 2024 = PUBLIC HOLIDAY 27 / 12 / 2024 = CLOSED 28 / 12 / 2024 = CLOSED 30 / 12 / 2024 = CLOSED	31 / 12 / 2024 = CLOSED 1 / 1 / 2025 = PUBLIC HOLIDAY 2 / 1 / 2025 = PUBLIC HOLIDAY 3 / 1 / 2025 = CLOSED 4 / 1 / 2025 = CLOSED 6 / 1 / 2025 = NORMAL HOURS

GET AN ESTIMATE

Courier Services:

Local and International Deliveries: From Thorndon Quay to destinations around the globe, our courier services ensure your parcels arrive safely and on time.
Express and Standard Shipping: Choose express shipping for urgent deliveries or opt for our standard service for a cost-effective solution.
Same-Day Delivery: For time-sensitive shipments, our same-day delivery option ensures your items reach their destination quickly.

Freight Services:

Comprehensive Freight Solutions: We offer air, sea, and road freight solutions to accommodate all shipping needs, from small packages to large consignments.
Pallet and Container Shipping: Whether shipping small pallets or full containers, we handle freight of all sizes with precision and care.
Custom Freight Solutions: For oversized or uniquely shaped items, we create custom freight solutions tailored to your specific needs.

Specialized Services:

Professional Packaging: Our team provides secure packaging services to ensure your items are protected throughout their journey.
Custom Crating: For high-value or fragile items, our custom crating services offer additional protection during transit.
Handling Fragile and Valuable Shipments: We handle fragile and valuable items with special care, ensuring they arrive safely.
Document and Parcel Shipping: From important documents to everyday parcels, our dependable shipping services meet all your needs.

eCommerce Fulfilment

Secure Inventory Management: We offer safe and efficient inventory management to support your growing eCommerce business.
Complete Order Fulfilment: From processing orders to dispatch, we manage the entire fulfilment process, allowing you to focus on business growth.
Accurate Picking, Packing, and Shipping: Our precise picking and packing services ensure orders are fulfilled accurately and promptly.

Scalable Solutions

Flexible Services for Growing Businesses: Our scalable services adapt to your business’s growth, ensuring your shipping needs are always met.
Support During Peak Seasons: Whether you face seasonal peaks or unexpected demand surges, our scalable solutions provide the necessary support.

Why Choose PACK & SEND Thorndon Quay? Here’s how we are different:

Custom Solutions for Every Shipment: We understand every shipment is unique, so we offer tailored solutions to meet your specific needs.
Reliable and Secure Delivery: Trust us to deliver your items on time and securely, with real-time tracking available for peace of mind.
Convenient Location in Thorndon Quay: Our store is easily accessible, making drop-offs and pick-ups simple and convenient.
Extensive Network Coverage: With both domestic and international shipping options, we handle all customs and paperwork for a seamless shipping experience.

Choose PACK & SEND Thorndon Quay for reliable and efficient shipping solutions. Let us take care of your logistics, so you can focus on what matters most.

What our customers have to say

Excellent

Pack & Send Thorndon Quay

4.6

Based on 96 reviews

See all reviews

review us on

Mel Fawcett

Great service from Arif and the team. Large, valuable item packed and sent from Wellington to London. Arrived ahead of schedule and without damage. Updates sent to me regularly. Highly recommend!

John Alawneh

Very professional, friendly and super helpful staff. I would use them again without a doubt.

James Dickinson

I needed to get some signage back home after a conference and the team were exemplary! Picked up from me within 20mins of placing a call and the signage arrived home in record time. Not only were the team easy to deal with but the service was reasonably priced also. Super happy and would highly recommend this team if you have any shipping or freight needs.

Manher Sukha

I used this service again. Great service! Picked up my packages, wrapped and delivered. Felt seamless. I know the recipient was happy too. Arif again was very informative, helpful and patient. I would definitely use them again.

Conor Dolman

Fantastic service! I have sent two large picture frames and some large artworks with this depot in the last month and each time Arif did a great job with the packing to esure that the works were secured and protected. The parcels arrived according to their time estimate - would highly reccomend

Kawal Singh

Being a returning customer within a month! No hesitation in choosing the Pack & Send Thorndon Quay branch as the customer service is top notch from our door step right through to the delivery address.Special mention to Arif again who has always given us the confidence in regards to the movements of our fragile shipment/

Marci Tackett

We had an excellent experience. Arif communicated all the details thoroughly and helped us every step of the way. If I need a beautiful box made for precious objects to be sent internationally again I will return and request Arif to handle my request.

Prof Sally Tracy

Arif was so helpful - he took all the stress out of posting our large painting to Australia. It arrived in perfect condition - carefully packed and the process was simple. Such a quick efficient service - I would highly recommend to anybody sending precious things abroad.

Kawal Singh

Very efficient and great service from the team at Pack & Send Thorndon Quay. Special mention to Arif who given us the confidence & communicated effectively in regards to the movements of our fragile shipment between the islands. My manager was impressed with quick payment processing times and we'll look to do more business with them in the future.

Carole O'Connor

Great service from Arif Khan when I dropped off my package last Thursday. Got to destination super quick - 24 hours from drop off at Thorndon Quay depot to delivery to residential address in Christchurch.

Lydia Pawson

Great service. The team packed and sent our delivery super quick!

Becky Cooke

The service provided by Arif at Pack & Send was fantastic. He was extremely helpful and thoroughly explained all steps of the process and answered any questions I had. Arif was excellent at providing regular tracking updates for me and following up to ensure the package had arrived safely. The turnaround time was very quick and my package arrived in Australia much faster than anticipated. I would highly recommend using Pack & Send Thorndon Quay.

Bronwyn Gibbs

Fantastic service, Arif Khan went above and beyond to help get an urgent package to the South Island. Great communication and value for money. Highly recommend Pack & Send and Arif's customer service.

Shirley wanted

Great Service. The on-line process was super easy. The pick up was very efficient. Thanks

Manher Sukha

Great and friendly service. Arif Khan was very informative and helped greatly (as did his colleague). Thank you.

Odette Abrams

Arif was super helpful getting a parcel picked up and delivered in short notice.Thank you

kathryn wade

Very efficient service. Arif was very competent and could not have been more helpful

HMNZ Channel

We (Saudi Embassy in Wellington) really appreciate to all of the services, so professional and perfect. Especially the very helpful and kind staff “Mr Arif Khan” and teams. They’re all always keep the Professionalisme and also excellent Service in every single step of their Work. WE really appreciate it and thankful. Well Done pack and send teams!

Rod Henderson

Arif was fantastic in helping me get a large unpacked print from Wellington to Tauranga. They collected it, packed it tighter than Fort knox and delivered over night. Service was excellent

Graham Link

They accommodate one off requests quickly and politely.

Linda Jack

Pack and Send Thorndon Quay were courteous and efficient with their service and very good value. many thanks.

Jo Jo

From the start, they were very helpful. Roger responded quickly to requests and guided us throughout the process. Nothing was too much for the team. The price charged was good and within our budget. Transport and delivery was very efficient and great to be able to track the boxes to their safe arrival. A huge thank you for their prompt and professional service, including door to door. Would use them again if needed and also highly recommend them.

Paul Fenton

Very impressed with the responsive service. My item was packed well and sent under urgency - delivered via premium service the next day during the busy Christmas period. Highly recommended service to others.

Ben Lee

Had an excellent experience - moving a family heirloom dining room table and chairs from Wellington to Timaru - picked up from Great Aunts house - expertly packed and sent to Timaru - wonderfully packed - thanks to Roger and his team the dining room table now has a new home.

Micheline Robinson

Thanks, I would have put 4.5 stars if I could as you did an excellent job in packaging and sending work from Wellington to Christchurch. It got there in one piece and client was very happy. The only 3 things I would have changed is more secure transportation of work before being packaged on your premises, knowing that the price I quoted for artwork would be considered in overall price (as material costs aren't the same as value of work after many years as artist), and knowing from the offset it would be shipped via mainfreight. Otherwise very happy customer 😊

Rosie Nixon

Roger and Dahlia have been wonderful. From the outset they have been so helpful and responsive with all of my questions and have gone out of their way to make sure our things get to the UK. They are so friendly, approachable and professional. I would highly recommend this company.

Melany Markham

Roger and Dahlia were both fantastic. They helped me through a difficult process of moving a shipment to Denmark. They were friendly, professional and communicated every step of the way.

Allister Jenks

I appreciated the personable level of service, the can-do attitude, and the real care taken when moving my furniture. I've used the "big" firms before and been let down. Pack & Send are a bunch of regular people who take pride in what they do. I will use them again.

Terry Partridge

FAIRFAX STORAGE AND TRANSPORT LIMITEDWe required some very urgent freight to be delivered to several locations in a very small timeframe. Goods were collected and delivered on time and no damages. Highly recommend to anyone. Thank you team.

Carolyn Mattingly

My sincere thanks to Dahlia and the team at Pack & Send. I had a very special ANZAC Day gift for my Vietnam Veteran stepfather to be sent, and it was packaged superbly and arrived the following day. The service they provided was top-notch, and I cannot recommend them highly enough.

Hamish L

Were super helpful shipping goods during a difficult time and made the tricky paperwork a lot easier. Thanks so much!

Julia Hennessy

Thank you Pack & Send for a great service. I took a 23kg parcel Tuesday afternoon to Thorndon Quay store and the parcel (my sons cricket gear) arrived safely today in Melbourne. 2 days. Highly recommend.

Whare Bidois

Kamal made things so easy and he kept me informed all through the process. Every request i had he went over and beyond. Everything ran so smoothly . Thank you Kamal

Anthony John Warrington

We used Pack and Send (Thornton Quay) to send about 12 kilograms of historic paper files from our Parish Church to the Church National Archives in Christchurch. The staff were most helpful both on the phone and at the office with packaging and records. The box of files was quickly and efficiently delivered to its destination - and with good communication.

Tony Ward

Great service, moved a very heavy chandelier (including collecting it from the seller and packaging it for transport) with no issues and really good communication throughout. Will definitely use again.

Esther Alley-Sandilands

Thanks for the great job in packing up my glass front cabinet so well and having it delivered safely and promptly. Fantastic service.

Prue Poole

Very good communication and response to emails. Extremely good packaging. A very professional service which I wouldnt hesitate to recommend or use again. Many thanks

supearmy

Prompt, affordable and good communication. Would use again!

Ma Gi

This guys are the best! Super helpful, 3x LESS expensive than other couriers

Kirill Kruger

Fantastic service.I use this office often to pick up documents on my behalf for work. The pickups are always on time, as is the delivery. Communication from this office is fantastic, and I am never left wondering about where my documents are located.

Simon Potter

These guys packed and sent a computer for me that I bought on TradeMe. Arrived the next day, ahead of their proposed schedule. Excellent work guys (and substantially cheaper than the other Pack and Send branch in Wellington).

Scott Curr

Just unpacked three crates that Roger air-freighted to Brisbane for a mutual client. Superb job!

Sylvia Scully

Living in Brisbane I had to visit Wellington to arrange for household effects including furniture, books and fragile items to be transported to both Brisbane and Melbourne. I initially rang Pack & Send in Thorndon from Brisbane to find out more about their services. From the very start Roger was exceptionally helpful which gave me confidence to use them when I arrived in Wellington. I had a very short time frame to organise things when I got to Wellington and couldn't be happier with the service Pack & Send provided. All items have arrived safe and sound and I can thoroughly recommend this branch if you need items sent overseas.

Ready to experience the best in courier and freight services? Contact us today or visit our store at PACK & SEND Thorndon Quay, Pipitea Wellington to discuss your requirements and get a customised solution just for you! Whether you are an individual needing to send a parcel or a business looking for comprehensive fulfilment solutions, PACK & SEND has the expertise and resources to meet your needs.

Visit us: PACK & SEND Thorndon Quay, 103 Thorndon Quay Pipitea 6011 New Zealand
Call us: +64 4 891 0697
Email us: [email protected]
Get a Quote

PACK & SEND Thorndon Quay

Courier Services:

Freight Services:

Specialized Services:

eCommerce Fulfilment

Scalable Solutions

Why Choose PACK & SEND Thorndon Quay? Here’s how we are different:

What our customers have to say

Sign up to the latest news from PACK & SEND shipped to your inbox.

Our Services

About Us

Our Locations