PACK & SEND Riccarton
| Franchisee: | Pack & Send New Zealand |
| Address: | Unit 1, 213 Blenheim Road Riccarton Christchurch 8041 New Zealand |
| Phone: Email: | +64 (03) 982 7250 [email protected] |
| Opening Hours: | Monday – Friday, 8:30am – 5:00pm Saturdays by appt |
What our customers have to say
Emily and the team were fantastic and guided me through the packing and shipping process with friendliness and efficiency. They helped me navigate moving a beloved item from Christchurch to NY with ease, including guidance on customs requirements, and it arrived a week early! The entire team was extremely responsive and knew the status of my situation at all times. I will definitely use them again.
You are so kind and I will use you again next time.
Great staff to deal with. It was great they can tell me what’s it would cost over the phone with only the package size and a guess on the weight. Only a small difference due to package heavier then thought.
Pack & Send are awesome! I have used their services several times now to ship delicate and expensive equipment from Christchurch to Auckland and each time it has been a flawless experience. They communicate really well and are super helpful especially when you're dropping stuff off at the last minute to be shipped. They're my number 1 go to shipping company.
Beyond happy with the service provided, Martin was an absolute gem. Bit of a delay with finding someone who was willing to move our table and chairs (not pack and sends fault, no one was willing to move such a large load) but once someone agreed it was completed within a matter of days. The packaging was incredible, everything was so secure it actually took awhile to unwrap.Thank you again, you have been amazing
Fast pick up. Fast delivery. Great rates. Easy website booking. Very impressed. Will definitely use Pack and Send again.
I cannot recommend the Pack and Send team in Blenheim Rd highly enough. From my initial enquiry and quotes, through to my actual pack and send, notification of delivery in the UK and follow up query regarding VAT charges. They have all been friendly, helpful and knowledgeable during the whole process. I will definitely use this company again in the future and have recommended to many friends already.Thank youRose Whittle
This will be my "go to" business when sending artwork overseas from.now on.The Team (Blain, Michael, Marty Niki, to name a few) are very friendly professional, helpful, and willing to assist any way they can to get your precious item to its destination in good time.Their packing method is simple, but also simply sensible and a very protective strong option, and they usually have samples available to explain their reliable and Warrantied system.The egal side of export may be daunting for some, but is explained in easy to understand language by the staff. They were very prompt with information during the quoting phase and never tired of my constant queries. I would highly recommend them to anyone needing this service.
So happy with the Pack & Send team in Riccarton. I had been stuck in a difficult situation getting my items sent to Hamilton from an old property I'd lived on, but Michael was extremely helpful and and efficient which made the whole process so much easier for me! His communication was quick and reliable.Thank you so much for your flexibility and for going the extra mile to make sure my things were picked up and packed safely 😀
After a bad experience with another company (got conflicting advice from different depots), I used Pack and Send, and they were brilliant. They told us what the different options were, and gave us great advice on how to prepare the items for shipping. Great customer service. These guys really care.
Martin at Pack And Send was extremely attentive and had great communication throughout. I would defiantly recommend them
This is the second time I have used Pack & Send and each time they have been awesome. Very professional, so helpful and great communication. Would definitely recommend.
I HAVE USED PACK & SEND A FEW TIMES. THEIR SERVICE IS EXCELLENT AND THEIR RESPONSE TIME IS PROMPT! THEY REALLY MAKE SENDING PARCELS OVERSEAS SIMPLE RIGHT FROM PACKING TO SENDING. I TURN UP AT THEIR OFFICE WITH MY GOODS AND THEY PACK THEM AND SEND THEM ... VOILA ... DONE! I HAVE NEVER HAD ANY ISSUES WITH PARCELS ARRIVING, AT THEIR ASSIGNED DESTINATION AND THEY HAVE ARRIVED WITH NO DAMAGE. AN EXCELLENT SERVICE
Great to deal with. Highly recommended. Thank you for the great service, each step of the way.
Needed some help packing and shipping some items to the US. They was able to help me and give me several options. Great service and people. Way to go guys, Cheers.
Fantastic service. Made sending a large package very simple and easy with quick delivery for a good price.
Excellent service - Your office picked up a microwave/glass turntable at an address in Chrstchurch, wrapped it safely and delivered it to me in Auckland, all for a very reasonable price. Thanks
Very quick and efficient. Packed up the goods well and securely, and delivered very promptly.
I am Very Grateful for the High Quality of service and helpfulness of the staff, and highly recommend their services!I Had a used chainsaw shipped to me from Riccarton to Tokoroa, and they took care of everything at a VERY reasonable price.thanks again
Outstanding service. Pack & Send wrapped the goods really well and they turned up a few days after pick up, from Sth Island to Nth Island and even during Level 3 lock down.Would definitely use again.
I paid more than the competitors to have a mirror transported from Christchurch to Auckland - a purchase from Trade Me. I am glad I did - the mirror arrived in perfect condition and was so well wrapped it took me 30 minutes to unwrap it - I absolutely recommend Blane and his team at Riccarton Pack & Send to act as Guardians of precious items being transported - it was worth the extra and I relied on their excellent reviews to make my decision - paid off
Quick communication through email and great service from Blain, decent pricing and super fast delivery (less than 24 hours from Chch to Dunedin)! Thanks so much for an awesome experience!
Pack and Send were super responsive and also efficient. Goods delivered on time. Pricing excellent. Great communication also. Would definitely use this firm again
Shipped a small consignment from Australia to New Zealand, my clothes and a few personal items..6x tea chest size boxes (purchased from them) and the price was great, the service was awesome and the delivery time was perfect.Thanks guys...highly recommend!!
Incredible customer service. (NZ post could learn a thing or two or more!). Really helpful and lovely staff and great service. Thank you. 😊
Without question the best customer service of any shipping company I have ever been involved with. Martin and his team are absolute legends and their attention to detail goes well beyond expectations. They managed to significantly reduce our costs with their extensive knowledge and know-how, where many other businesses would simply have charged as much as they could.Could not recommend more.
Pack&Send Riccarton were just superb, rescuing an item of lost property from Christchurch Airport for me. Everything was easy, from paying online, to communication, to the care with which my item was packaged and the speed with which it was returned to me. These guys are awesome!
Excellent team work. Prompt response to call. Received the parcel in good time & in great condition. Highly Recommend Pack & Send Riccarton without a doubt.
Wonderful job and truly excellent service! Thank you so much!!!
Excellent service, friendly helpful staff. Prompt attention to getting items wrapped and sent.
Extremely high level of personal service, far beyond what I've ever experienced with any other courier company. Mike took it upon himself to ensure my shipment made it safely from Methven NZ to Sydney AUS in two working days (!!). I'm a very happy customer!
We recently sent a gift of two framed prints to Australia, from the Riccarton Pack and Send in Christchurch. The team there were outstanding! From the whole process of dropping off and talking through postage options, to how they package them, the service was incredible. We had a very tight budget for this and they were able to help us figure out the best way to go about this, for which we are truly grateful.The framed prints arrived super fast and in one-piece!! Thank you for your awesome help team, we will return to use you again!
In a panic I drove around town trying to find someone who would ship some small car windows.Pack and send riccarton were the only place to say no worries.Popped in to see them and they quoted an awesome price.Shipped on Tuesday and arrived in southland on Wednesday.Very grateful for their professionalism.Certainly recommend!
Awesome service and extra fast delivery. Parcel arrived in 4 days from Chch to Sydney and was in perfect condition. Really pleased. Thanks
So great to deal with. Made getting what was seeming to be a difficult item, from Christchurch to Auckland absolutely stress free. Arrived safe and sound, well wrapped. Pricing was very good value. Replied to our initial quote enquiry within 10 minutes and had the goods wrapped and shipped the day we had the item dropped to them. Couldn't of asked for better! HIghly recommend.
Great service - great communication and follow-up. Very fast delivery to the North Island. Will definitely use again.
Jamie was outstanding -professional, diligent, and friendly. Jamie made the whole process easy. I highly recommend this business and ask for Jamie.
We have used Pack & Send Riccarton on several occasions to transport fragile items from Christchurch to Auckland. Everything has always been expertly packed with ideal and knowledgeable consideration given to the nature of the items. Highly recommended.
A particularly challenging packaging job which resulted in a massive 50kg box being tailor-made. Goods arrived promptly and in perfect condition. Well Done!
All sorted thanks team. Just sort out the hours with DHL.—-They said they’re opened on Saturday but apparently not. I’ve been waitint to get my parcel for a week snd now they’re closed. If you can’t open just change the opening hour so you don’t disappoint customers
Excellent service provided, very friendly and professional service by whole team.. very happy and satisfied by the service. Keep it up 👍🙏🌺🌺.
Great service. Great price. So helpful and pleasant
These guys packed my shipment with extreme care. The thought put into how to protect the parts eg glass was amazing. Mark took me through all the pitfalls & was extremely helpful. Highly recommend.
After spending about a week trying to get a boxed bicycle moved from Auckland to Christchurch these guys were a breath of fresh air: about half the price of their competitors and the item arrived in four days (six less than predicted) - and they picked up from the sender. Would definitely use them again.
In February 2020 I used Pack and Send to ship an antique light fitting from Christchurch to Putaruru ( South Waikato ). All the company staff were excellent with great communication , effort and care to ensure that my fragile antique light arrived safely. Furthermore the cost ($300 ) was very good compared to other company quotes that I received. I highly recommend Pack and Send to other folk.
These guys were super responsive from the moment I called to see if they could help me relocate my large Trademe purchase from Christchurch to Porirua. They collected from the buyer, made a box for it and packaged it securely for the journey. It was delivered the next day. Couldn't fault their service and would highly recommend.
My international client was delighted with the speedy response and the care that was taken to send 3 paintings to them from New Zealand on my behalf.
I found this company so professional, Mark was very helpful trying to assist me with getting a gate from south island to auckland and with the best price offered.The bonus was being able to speak with someone who took the time over the phone rather than dealing with emails backwards and forwards. I would highly recommend their services!
Excellent customer service, very reasonable pricing, fast and accurate delivery. I highly recommend experiencing their service. I will definitely be using Pack & Send Riccarton for any future postage needs that come about.
Fantastic service and the most professional team. Really appreciate how they go above and beyond. Thanks Mark!
I visited the team at Pack and Send Riccarton to assist me in sending personal items to the US ahead of an upcoming move. They were exceptionally helpful and accomodating, even made me a coffee! Everything was done professionally and effectively, zero problems at any stage. Thanks, Team, would use the service again any day. Highly recommended.
The service received at Pack & Send Riccarton was extremely good. Drew and Blain were my main point of contacts and were humble, honest and helpful in their dealings. I used their service to send some luggage over to Melbourne and whatever was not sent (after the scans/checks etc.), they did got in touch and asked if I could collect it from the store. Though a little bit can be done in terms of the price as I believe it's a bit expensive but when compared to other services around, they were also as expensive, so cannot complain. I would recommend using their services for assured and safe delivery!
I can highly recommend "Pack and Send" to anyone wishing to send goods to another country.From the start I was treated with courtesy, kindness, patience and respect. At all times Mark was anxious to put my mind at rest when I had any queries, and everything to do with my wishes was handled with speed and efficiency.Should I ever need to use them again I wont hesitate for a moment.Thank you so much Mark and your team.You took a huge burden off my shoulders.Pack and Send deserves to do well and I wish them everything of the bestJenny ListerHanmer Springs
Quick, efficient service. Manager answered all my questions in a timely manner, and goods turned up on time, as promised. Highly recommended.
The Pack & Send Riccarton Team are amazing! I could not find a packing tube long enough for my fishing rod anywhere!They had the solution and went out of there way to help! In the future I wouldn't go anywhere else for any of my packaging problems!!! Because they have the solution for everything! Even my fishing rod! 👍 Great work!!
Wow! Mark Hutchinson at Pack & Send Riccarton was simply a dream to do business with! He provided incredibly timely and thorough responses and the package arrived very well-packed and very quickly resulting in full customer satisfaction and peace of mind! I highly recommend Pack & Send Riccarton and plan to enjoy using their services for any future needs.
I cannot speak highly enough of the high quality of service I received from Mark at Pack & Send Riccarton. After watching the catchy new advert on TV they were the first ones to pop into my mind. Nothing was a problem and the packaged arrived safely the following day. Everything was packaged to perfection. I wouldn't hesitate for a second in recommending Pack & Send!!! Thank you for making my week so much easier!
I cannot speak highly enough of the high quality of service I received from Mark at Pack & Send Riccarton. After watching the catchy new advert on TV they were the first ones to pop into my mind. Nothing was a problem and the packaged arrived safely the following day. Everything was packaged to perfection. I wouldn't hesitate for a second in recommending Pack & Send!!! Thank you for making my week so much easier!
The Riccarton Team is Amazing - Mark in particular has shown top notch work always going above and beyond with excellent advise and helping with all my moves going to or from overseasI highly recommend this business for any freight and great staff to get your belongs safely to there destination
Easy and Best Service. Had to pick up from CHC and deliver to MEL, and they did it quicker and cheaper than my expectation.
Really happy with there service, went in Saturday and they did me a great deal on getting my parcel to Auckland. Highly recommend!
The manager was very helpful and bent over backwards to get the right price for me...I would use Pack & & Send every time.
Outstanding service - only a week out from Christmas, easy parking, instant attention and extremely helpful! The cost to send was lower than my expectations, and the speed to get this done top notch. True example of a great customer experience, thanks Mark!
Brilliant service. My Dad left his Ipad at Auckland Airport. Pack N Send arranged everything. they picked it up and had it back to me in Christchurch the next day. Amazing, would highly recommend. Thanks Nick
Pack & Send did an excellent job shipping an artwork from Christchurch to the States. I had explored other options but because of the unusual shape decided to get it both packed and shipped and it was definitely the right decision. The work arrived in pristine condition, expertly packaged, and promptly too. Highly recommended.
Great service all round. Good communication, product was deliver 2 days earlier than i expected and was in perfect condition. I was slightly worried due to my item being a PC, however i was pleased with all aspects of service. Wellington and Christchurch bases had a great team, who were more than helpful. Would use again.
I buy items at auction in Christchurch and get them collected, boxed and delivered to Queenstown frequently. The service has always been very professional and organised. Happy to continue using a business that is this organised. Many thanks
I could not fault my experience with Pack & Send Riccarton if I wanted to! Mark was incredibly helpful and friendly, the laptop we left at the CHCH airport was returned to us overnight and could not have been packed more securely. Big thanks to the team!! Will definitely be reccomending you to others in future.
As an Aussie Collector, I have recently purchased 5kg crocks and had to find a way to get back to Australia. Mark and his team have been most helpful in keeping the items safe while in transit. HIGHLY RECOMMENDED.
Absolutely thrilled with their packaging, service and communication! I had a heavy horse statue with rider sent from Riccarton to Hamilton. I was paranoid it would get chipped, the horse's legs broken or delicate pieces of mane or girl's hair broken. The bubble wrap along with custom moulded packaging ensured perfect delivery into my hands. Would I use Pack and Send again? You Bet!!!! Affordable and careful. My statue now safely home and much admired. Thankyou.
This was a biggy for me, living in West Australia and wanting my treasured items in Christchurch sent to my elderly Dad in Tasmania for storage until I settle. I can't believe how easy it was. I couldn't fully complete the contents list as I hadn't seen my items for three years so Andrew and the team did it for me. It took only three days to arrive but my Dad wasn't home so a note was left for him to collect it. This I didn't want as he is 81, when he got to the depot the guy there took one look at him and 'said don't worry about a thing we'll drop it off for you', Dad tells me everything is very well packaged. I am so happy and can honestly say this was awesome service from start to finish.
Your New Zealand Courier and Freight Provider in Riccarton, Christchurch
At PACK & SEND Riccarton we can handle all your New Zealand courier requirements as well as your general freight needs under one roof. With no restriction on weight or size and a courier service or general freight service to match your budget or time requirements, PACK & SEND Riccarton provides one of the most comprehensive New Zealand courier services alongside an efficient general freight service. Need to send a parcel urgently? then our premium courier service will provide a stress-free solution. Our budget courier service is an ideal Trade Me courier solution for getting those items around New Zealand in a cost efficient manner. Have an item that is fragile, large, valuable or awkward? No problem, at PACK & SEND Riccarton we have a fragile freight service that takes care of artworks, furniture, computer equipment, and anything else you can think of that requires extra care and attention.
Your International Freight and Shipping Partner in Riccarton, Christchurch
With so many International freight and shipping services available, PACK & SEND Riccarton will have the right service for your needs. We know how hard it can be sending cargo overseas, precious or not, with excessive documentation, customs requirements and country legislation, but at PACK & SEND Riccarton, we can take care of it all, hassle-free. For the shipping of cargo internationally, we have both Air Freight and Sea Freight services available. When you require your cargo within a specific timeframe, then our international courier service can provide certainty with up-to-the minute track and trace with signature on delivery for added security. For large amounts of cargo, our international economy courier service and air freight service allow for fast, cost efficient delivery. When time isn’t so much of an issue but your budget is, then our Sea Freight services will provide a cost effective option of getting your cargo to its final destination. At PACK & SEND Riccarton we have Sea Freight to the door, or Sea Freight to the port.
Highly recommend. Fast, efficient, reliable service and great communication.
great price and great service!!
was the best and greatest consumer service from the team pack and send , had the best business deal with Michael brough and sharon brough from the avondale branch 😊👍💞much appreciated for your help today means alot
hassle free friendly service
Friendly service prepared to go the extra mile to help you out can’t speak highly enough of them
WOW. I accidentally brought a car ignition key back from Gold Coast on Sunday right in the middle of the madness. Self isolating but rang P & S Takapuna and they came around (3 metres away from the doorstep) and they got it there in less that TWO (thats 2) days. Just WOW.
I was glad that I used Pack & Send New Zealand, Manuka City Branch to send a box from
Auckland to Melbourne. Rita, the customer service was friendly & helpful. My box got picked up
In the morning on a Friday & despatched to Melbourne in the afternoon same day. There is a reasonable pick up charges.
Most important is the package has arrived safely in Melbourne on Monday. I was very impressed
by the efficiency of the freight service.
I will have no doubt to use them again👍
Auckland to Melbourne. Rita, the customer service was friendly & helpful. My box got picked up
In the morning on a Friday & despatched to Melbourne in the afternoon same day. There is a reasonable pick up charges.
Most important is the package has arrived safely in Melbourne on Monday. I was very impressed
by the efficiency of the freight service.
I will have no doubt to use them again👍
Exceptional service. I purchased a windsurfer on Trademe (a large and fragile item). Pack & Send met the seller, packaged it and ensured safe delivery to my house. All in all delivered in under 3 working days from sellers house in AK to my door Wellington. Jeremy and Sean (and the team) were friendly, professional and great to deal with. Highly recommend!
Trevor in Hamilton was absolutely amazing. Set expectations early, explained his process in detail and made sure my super fragile package was taken care of. That extra mile providing an excellent service 👍
The people running it were lovely which made it all so easy.They were very professional .My stuff arrived promptly and they kept no touch til the very end .Thank you Palmy Packnsend.👌👍
I want to give Mark and his team at Riccarton CHRISTCHURCH the best of reviews I have sent three shipments to the USA and personally was in the store sending the third shipment and the process was an enjoyable experience with top customer service, The best solution for my goods was achieved every time and so happy to have discovered this wonderful team ,I wouldn’t hesitate to recommend this great team Thank You Mark you and the team are amazing Thanks so much Robyn McEvedy
i sent pack and send an email request on a package from the north shore to nelson. they collected the item and then put more packing around it. sent it in lightning speed to arrive safely.
will only deal with pack and send again.
cheers, steve
will only deal with pack and send again.
cheers, steve
Freight services. Helpful and polite
Excellent Service!! Thank you Trevor Roux (Pack & Send Hamilton)
Thanks so much for your help. We called about 10 courier companies and pack & send were the only company to offer an affordable service.
Shane in Queenstown, you are an asset to the company with fantastic communication and effortless service.
Best by miles
Shane in Queenstown, you are an asset to the company with fantastic communication and effortless service.
Best by miles
Great Service from Pack & Send Hamilton City. I’m moving for a graduate position from Hamilton to Wellington.Trevor at the Hamilton branch offered so much help from enquiry to knocking down a great deal. He’s organised everything and made my trip a lot easier.
Thank you so much,
Helen
Thank you so much,
Helen
Absolutely fantastic service - highly recommend!
Great service received from Avondale store. Both Michael and Sharon were awesome in dealing with customers. Would definitely recommend them.
Best service I’ve received for a very long time! Mark in Riccarton couldn’t have been any more professional, polite and efficient! An absolute pleasure to deal with and my package arrived safely. It had been packed to such a high standard.
Thank you for your very kind help!
Thank you for your very kind help!
It's true you get what you pay for. Pack & Send is a little more expensive than other carriers, but very well worth it. I've sent some very fragile, valuable and HEAVY things around the place with these guys. Always the best packaging and handling, and incredibly fast.
Thank you very much to Trevor Roux from Pack&Send Hamilton City for getting all our goodies packed and shipped home to South Africa. Truly excellent and professional service ! Definitely highly recommend...
A big thank you to Rita at pack and send manukau for picking up the pieces after another shipping company couldn't pull through.
highly recommended, if I ever have to ship overseas again I know who to call.
highly recommended, if I ever have to ship overseas again I know who to call.
Fantastic service and help from Damon in Palmerston North - he went way beyond the 'call of duty' and did an amazing packing and transport of a granite table to Auckland.
Fully recommend Damon and his service anytime!
Fully recommend Damon and his service anytime!
Highly recommend the Queenstown store! Extremely helpful & friendly and honestly took the weight off of my shoulders. Love your work :)
Thank you for your great service! Trevor from the Hamilton Branch is amazing and very prompt and is onto it. He is a true professional and know his stuff. Fast service, prompt service and all done with excellent customer service. Thank you Trevor!
I walked into this shop in Hamilton...what a nice helpful guy I found in Trevor....awesome...I will be dealing with him again for sure...Thank you Trevor!!!
i dealt withTrevor at the Hamilton depot. he was very friendly and informative. he arranged for the packing and delivery of an outboard motor that was dropped off to him in Hamilton and delivered to me in Hawera.
Wow.... speedy delivery organised Wednesday delivered Thursday. we were over the moon. we were very impressed with how well the outboard was packed. Well done to you. Will definately use your services again if need be and would highly recommend your services to others. Excellent service and communication.
Many thanks
Karen & Buddy
Wow.... speedy delivery organised Wednesday delivered Thursday. we were over the moon. we were very impressed with how well the outboard was packed. Well done to you. Will definately use your services again if need be and would highly recommend your services to others. Excellent service and communication.
Many thanks
Karen & Buddy
Outstanding service - only a week out from Christmas, easy parking, instant attention and extremely helpful! The cost to send was lower than my expectations, and the speed to get this done top notch. True example of a great customer experience, thanks Mark!
Called them in a frantic panic on a Friday afternoon and the Albany team were SO easy to deal with! Thanks so much for great service!
Brilliant service. My Dad left his Ipad at Auckland Airport. Pack N Send arranged everything. they picked it up and had it back to me in Christchurch the next day. Amazing, would highly recommend. Thanks Nick
Thank you Rita (Manukau Branch), Rita and her husband are amazing, very well looked after, Reliable, great communication, very satisfied customer :-)
Great service! Very friendly and willing to help in any way they can. Competitive prices too. Thanks guys for helping in my time of urgency.
Prompt, efficient, friendly service.
Thank you Mark from Pack & Send Riccarton. I was really looked after; Great communication, efficient service and I was really listened to. So great to see a company doing what they say they do. Will definitely use your services again.
I received exceptional service from Trevor at Pack & Send Hamilton. He helped me ship a load of household items to Sydney, and he helped package up a number or artworks for storage. Thanks Trevor for such great service.
We used Trevor from Hamilton and he was outstanding. he made it totally stess free and was so easy. Thanks Trevor
To Trevor at Pack and Send - Hamilton Branch
Thank you for such fantastic service! From enquiry through to delivery I received first class communication and help. I was sending a large box of belongings from NZ to the UK and Pack and Send couldn’t have been more helpful and friendly. Trevor helped me package my box for delivery and was very informative throughout the procedure. My box arrived in the UK in great condition and in a very quick time. Couldn’t recommend Pack and Send more!
Thank you Trevor and all the best for the future �
Milly
Thank you for such fantastic service! From enquiry through to delivery I received first class communication and help. I was sending a large box of belongings from NZ to the UK and Pack and Send couldn’t have been more helpful and friendly. Trevor helped me package my box for delivery and was very informative throughout the procedure. My box arrived in the UK in great condition and in a very quick time. Couldn’t recommend Pack and Send more!
Thank you Trevor and all the best for the future �
Milly
Great communication and service from the Hamilton team. Definitely recommended 👍
To Lindsay & Emily @ Pack & Send Dunedin.
I have been living in China for some time now but still buy the odd thing from New Zealand and have it sent over. Last time I used another NZ wide postal service and the 10 day delivery ended up taking 3 months to arrive (with no tracking!). This time I remembered using Pack & Send from my days in Dunedin so emailed them to see if they could help. I am so glad I did.
The service was exemplary and hassle free. I didn't have to worry about anything, Lindsay and Emily took care of all of it for me. And my package arrived, at my door in China, 3 days later!!!.
Never have I experienced such wonderful, friendly and efficient service. Well done guys, you are the absolute best!
I have been living in China for some time now but still buy the odd thing from New Zealand and have it sent over. Last time I used another NZ wide postal service and the 10 day delivery ended up taking 3 months to arrive (with no tracking!). This time I remembered using Pack & Send from my days in Dunedin so emailed them to see if they could help. I am so glad I did.
The service was exemplary and hassle free. I didn't have to worry about anything, Lindsay and Emily took care of all of it for me. And my package arrived, at my door in China, 3 days later!!!.
Never have I experienced such wonderful, friendly and efficient service. Well done guys, you are the absolute best!
Trevor Roux from the Hamilton store provided excellent service - totally painless experience. Thank you Trevor for your brilliant customer service.
Very efficient Dunedin branch
Thanks Pack and Send. The bonnet arrived safely and I have to say you packaged it very well. I highly recommend this company as I was worried about getting it from Dunedin to Auckland safely. Awesome job team with great communication and safe delivery. I will definitely use your company in the future
We used the Hamilton branch to send our parcel to Sydney Australia, the manager Trevor was awesome and we were very happy with the service, it arrived in OZ before we got back, but just a phone call to have it re-delivered the following day, love your service and would recommend it to all the family, thanks.
Thank you Pack & Send for getting a lost phone return promptly!
Everything was hassle free and a breeze nothing was too much trouble
Highly recommend
Highly recommend
I used pack and send Hamilton to ship some items from NZ to England for moving back. A very good and easy experience would definitely recommend. Trevor was so friendly and helpful and arranged everything no problem. Amazing service
To Jeremy - Pack & Send, Takapuna Branch, Auckland.
There I was sitting at home late this afternoon, when my phone rang and it was a courier (a very friendly lady), to say that she was close by and about to deliver the Chair and Footstool! It was such a lovely surprise, as I didn't expect delivery of it quite so soon.
Jeremy, they both look fantastic in their designated room, and I especially have you to thank for the professionally wrapped, and speedy delivery, and I'm ever so grateful to you and your team at the Takapuna Branch, for making the whole process so easy and painless for me.
I look forward to dealing with you again, because with the superb service you have provided, I now have every reason to always use Pack and Send, so thanks again!
There I was sitting at home late this afternoon, when my phone rang and it was a courier (a very friendly lady), to say that she was close by and about to deliver the Chair and Footstool! It was such a lovely surprise, as I didn't expect delivery of it quite so soon.
Jeremy, they both look fantastic in their designated room, and I especially have you to thank for the professionally wrapped, and speedy delivery, and I'm ever so grateful to you and your team at the Takapuna Branch, for making the whole process so easy and painless for me.
I look forward to dealing with you again, because with the superb service you have provided, I now have every reason to always use Pack and Send, so thanks again!
Thanks Pack & Send for safely getting my cast glass and raku artwork to my client all the way in Alaska. �
I have dealt with this company twice in a month and have found them to be absolutely excellent! Very helpful and friendly too.They truly go the extra mile to help out!
really good guys down in the chch office really easy to work with and good prices!
A big thanks to Mark and the team at Pack & Send Riccarton. Very happy with my experience – the packaging, service and communication! Mark was wonderful as I explained I needed to send my treasured family items from Christchurch to my transplanted home in California. The items arrived pretty quickly, and in perfect condition – artwork, Royal Albert china sets, and old framed family photos! I heartily recommend Pack & Send Riccarton.
Gene Wilkins
Gene Wilkins
Blown away at these guys' packaging. I had a very fragile and large item sent last week.. it did take a bit longer to arrive than anticipated but when I saw how well it was wrapped I could see why. A foam padded box, bubblewrap, cardboard and cable ties. These guys sure know how to package stuff properly. AAA+++
Fantastic service from the guys, we send large fragile parts all around the country with no problems at all. AAA+++
Wow talk about service with a smile.
These guys Mark and Andrew couldn't have tried any harder to help me and they undercut NZ Post hugely.
They will be getting all of my repeat business in the future.
And to top it all off they tell me that my package will be delivered in less than a week. In the past it has taken up to three weeks for a smaller parcel go go to the same address.
Hats off to you Mark and your super cool staff.
These guys Mark and Andrew couldn't have tried any harder to help me and they undercut NZ Post hugely.
They will be getting all of my repeat business in the future.
And to top it all off they tell me that my package will be delivered in less than a week. In the past it has taken up to three weeks for a smaller parcel go go to the same address.
Hats off to you Mark and your super cool staff.
I would like to publicly thank, and recommend Richard from Tauranga Pack and Send. I required an urgent shipment of furniture and personal effects from Whakatane to Sydney in a very short time-frame and Richard could not have been more accommodating or willing! He uplifted within a couple of days and when I went to his office in Tauranga the day after uplifting to complete all the paperwork, he had packaged all items so thoroughly and carefully. He also helped me complete the customs paperwork very efficiently and within about 20 minutes we were all done! He kept me informed of progress and I received my shipment at my home in Sydney exactly one week later! Richard is professional, efficient and he cares about what he does. I can't recommend him and his service highly enough! I am so grateful. Elizabeth Sullivan, Sydney
I've had the most amazing, efficient, friendly, prompt service from the team in Takapuna this week on more than one service/transportation. Connor has been a delight to deal with and a huge credit to the team. Will be raving to everyone about this place. Thank you again Takapuna branch.
From a very happy customer who will be definitely be returning.
From a very happy customer who will be definitely be returning.
Just wanted to say a massive thanks to your team at Pack & Send East Tamaki, you guys were absolutely amazing in reuniting an Ipad left in a taxi in Paris with a client here in New Zealand. She is one extremely happy customer.
Lorraine - House of Travel Botany Junction
Lorraine - House of Travel Botany Junction
