PACK & SEND Riccarton

Franchisee:	Pack & Send New Zealand
Address:	Unit 1, 213 Blenheim Road Riccarton Christchurch 8041 New Zealand
Phone: Email:	+64 (03) 982 7250 [email protected]
Opening Hours:	Monday – Friday, 9am – 5:30pm

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What our customers have to say

Pack & Send Riccarton

4.5

Based on 72 reviews

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Pack and Send were super responsive and also efficient. Goods delivered on time. Pricing excellent. Great communication also. Would definitely use this firm again

Mark Williams

19:15 03 Jul 21

Shipped a small consignment from Australia to New Zealand, my clothes and a few personal items..6x tea chest size boxes (purchased from them) and the price was great, the service was awesome and the delivery time was perfect.Thanks guys...highly recommend!!

Jayson Carnegie

06:49 01 Jul 21

Incredible customer service. (NZ post could learn a thing or two or more!). Really helpful and lovely staff and great service. Thank you. 😊

N S

04:20 27 May 21

Sending packages to China can be particularly difficult at times, but Martin and his team were immensely helpful every step of the way. Big props to them for doing their best and would use them again if I had to send anything else.

Caleb Vuli

13:30 17 May 21

Without question the best customer service of any shipping company I have ever been involved with. Martin and his team are absolute legends and their attention to detail goes well beyond expectations. They managed to significantly reduce our costs with their extensive knowledge and know-how, where many other businesses would simply have charged as much as they could.Could not recommend more.

Lachlan Hetherton

10:36 13 May 21

Pack&Send Riccarton were just superb, rescuing an item of lost property from Christchurch Airport for me. Everything was easy, from paying online, to communication, to the care with which my item was packaged and the speed with which it was returned to me. These guys are awesome!

Siobhan Haley

00:34 05 May 21

Excellent team work. Prompt response to call. Received the parcel in good time & in great condition. Highly Recommend Pack & Send Riccarton without a doubt.

Anne Greeff

02:57 19 Feb 21

Wonderful job and truly excellent service! Thank you so much!!!

chris

22:16 25 Jan 21

Excellent service, friendly helpful staff. Prompt attention to getting items wrapped and sent.

penelope harmer

03:07 20 Jan 21

Referred here by Mainfreight. Sent a microwave oven packaged correctly to my father in Hamilton.Tracking didn't work so wondered after 6 days why he had'nt got it, when told 2-3 days max by Jamie. Then told Toll NZ attempted delivery. No slip left at my Dads address. Lots of phone calls and workers covering each other. Then told the microwave door had smashed due to incorrect packaging. RUBBISH, it had to be dropped from a height to smash. Slack service and absolutely unprofessional. Not to be used. Should have paid more for a Courier service. Not amateurs.

Gym Fit

07:42 19 Jan 21

Extremely high level of personal service, far beyond what I've ever experienced with any other courier company. Mike took it upon himself to ensure my shipment made it safely from Methven NZ to Sydney AUS in two working days (!!). I'm a very happy customer!

Evan Rossen

02:02 01 Dec 20

We recently sent a gift of two framed prints to Australia, from the Riccarton Pack and Send in Christchurch. The team there were outstanding! From the whole process of dropping off and talking through postage options, to how they package them, the service was incredible. We had a very tight budget for this and they were able to help us figure out the best way to go about this, for which we are truly grateful.The framed prints arrived super fast and in one-piece!! Thank you for your awesome help team, we will return to use you again!

Jim Pollard

02:02 08 Nov 20

In a panic I drove around town trying to find someone who would ship some small car windows.Pack and send riccarton were the only place to say no worries.Popped in to see them and they quoted an awesome price.Shipped on Tuesday and arrived in southland on Wednesday.Very grateful for their professionalism.Certainly recommend!

Stewart Marshall

23:38 06 Oct 20

Awesome service and extra fast delivery. Parcel arrived in 4 days from Chch to Sydney and was in perfect condition. Really pleased. Thanks

Pete Davies

04:59 27 Sep 20

So great to deal with. Made getting what was seeming to be a difficult item, from Christchurch to Auckland absolutely stress free. Arrived safe and sound, well wrapped. Pricing was very good value. Replied to our initial quote enquiry within 10 minutes and had the goods wrapped and shipped the day we had the item dropped to them. Couldn't of asked for better! HIghly recommend.

Toni Dickson

22:04 26 Aug 20

Great service - great communication and follow-up. Very fast delivery to the North Island. Will definitely use again.

Ann Williams

08:01 03 Aug 20

Jamie was outstanding -professional, diligent, and friendly. Jamie made the whole process easy. I highly recommend this business and ask for Jamie.

poz ma

11:45 23 Jul 20

We have used Pack & Send Riccarton on several occasions to transport fragile items from Christchurch to Auckland. Everything has always been expertly packed with ideal and knowledgeable consideration given to the nature of the items. Highly recommended.

David Josland

01:59 19 Jul 20

A particularly challenging packaging job which resulted in a massive 50kg box being tailor-made. Goods arrived promptly and in perfect condition. Well Done!

Darryl Smith

02:36 28 Jun 20

All sorted thanks team. Just sort out the hours with DHL.—-They said they’re opened on Saturday but apparently not. I’ve been waitint to get my parcel for a week snd now they’re closed. If you can’t open just change the opening hour so you don’t disappoint customers

Tri Phung

01:20 24 Jun 20

They said they’re opened on Saturday but apparently not. I’ve been waitint to get my parcel for a week snd now they’re closed. If you can’t open just change the opening hour so you don’t disappoint customers

Tri Phung

23:52 19 Jun 20

Please see my added photos for their standard of packing Disgusting service!! irresponsibly packed a pottery item with huge New Zealand historical significance hell it didnt even clear the sides of the box, open voids around packing, and there response well you didnt purchase the warranty so too bad!! i have shared this along with photos to our National/International ceramic groups.for $500-$600 compensation, its now going to cost them in excess of thousands of dollars worth of business.moral of the story, Accept responsibility for your mistakes or Karma will come to bite with a little help of course.Still the court case to come.I highly recommend you think very carefully about using this service, as its hit and miss whether you get your item in one piece. GRADED 1 STAR AND AN F

Pottery Guy

21:57 06 Jun 20

Excellent service provided, very friendly and professional service by whole team.. very happy and satisfied by the service. Keep it up 👍🙏🌺🌺.

Khursheed Jahangir

06:51 13 May 20

Great service. Great price. So helpful and pleasant

Llomasinclair Sinclair

01:19 16 Mar 20

These guys packed my shipment with extreme care. The thought put into how to protect the parts eg glass was amazing. Mark took me through all the pitfalls & was extremely helpful. Highly recommend.

Trevor Hayes

06:05 25 Feb 20

After spending about a week trying to get a boxed bicycle moved from Auckland to Christchurch these guys were a breath of fresh air: about half the price of their competitors and the item arrived in four days (six less than predicted) - and they picked up from the sender. Would definitely use them again.

Paul Bolger

04:11 21 Feb 20

In February 2020 I used Pack and Send to ship an antique light fitting from Christchurch to Putaruru ( South Waikato ). All the company staff were excellent with great communication , effort and care to ensure that my fragile antique light arrived safely. Furthermore the cost ($300 ) was very good compared to other company quotes that I received. I highly recommend Pack and Send to other folk.

John Anderson

08:51 17 Feb 20

These guys were super responsive from the moment I called to see if they could help me relocate my large Trademe purchase from Christchurch to Porirua. They collected from the buyer, made a box for it and packaged it securely for the journey. It was delivered the next day. Couldn't fault their service and would highly recommend.

Nicola Fitzgerald

02:24 15 Feb 20

My international client was delighted with the speedy response and the care that was taken to send 3 paintings to them from New Zealand on my behalf.

Carol Moffatt

08:01 16 Jan 20

I found this company so professional, Mark was very helpful trying to assist me with getting a gate from south island to auckland and with the best price offered.The bonus was being able to speak with someone who took the time over the phone rather than dealing with emails backwards and forwards. I would highly recommend their services!

tania reid

23:45 30 Nov 19

Prompt reply to emails and good friendly service. cheers.

John Kelcher

01:31 06 Nov 19

Great service and would definitely use again. The only thing that would make it better would be all the paperwork required (in NZ and country shipped too) was on half and ready to be complete and signed on pickup of goods (or drop off at shop). I had a lot of fluffing around with forms that P&S could have easily had ready for me to complete but otherwise not a drama.

Jacqui Peck

08:56 30 Oct 19

Excellent customer service, very reasonable pricing, fast and accurate delivery. I highly recommend experiencing their service. I will definitely be using Pack & Send Riccarton for any future postage needs that come about.

Jeremy Spivey

10:19 22 Oct 19

Fantastic service and the most professional team. Really appreciate how they go above and beyond. Thanks Mark!

Dave Richards

00:10 03 Sep 19

Worst service you can imagine!Shipped an antique gramophone cabinet to Auckland, shipping cost me $250.P & S damaged it badly, after they insisted on additional packaging at a cost of $80.No insurance offered – apparently a clause in the t’s & c’s does contain detail on this…Bad communication, no replies on my emails, no updates, I have to call to get updates. I was finally offered a settlement of $120, whilst the total cost of this cabinet was more than $400. Would never recommend using them!

Will Reinecke

05:14 16 Aug 19

I visited the team at Pack and Send Riccarton to assist me in sending personal items to the US ahead of an upcoming move. They were exceptionally helpful and accomodating, even made me a coffee! Everything was done professionally and effectively, zero problems at any stage. Thanks, Team, would use the service again any day. Highly recommended.

David Graham

23:02 01 Aug 19

The service received at Pack & Send Riccarton was extremely good. Drew and Blain were my main point of contacts and were humble, honest and helpful in their dealings. I used their service to send some luggage over to Melbourne and whatever was not sent (after the scans/checks etc.), they did got in touch and asked if I could collect it from the store. Though a little bit can be done in terms of the price as I believe it's a bit expensive but when compared to other services around, they were also as expensive, so cannot complain. I would recommend using their services for assured and safe delivery!

Gaurav Dudeja

22:31 25 Jul 19

I can highly recommend "Pack and Send" to anyone wishing to send goods to another country.From the start I was treated with courtesy, kindness, patience and respect. At all times Mark was anxious to put my mind at rest when I had any queries, and everything to do with my wishes was handled with speed and efficiency.Should I ever need to use them again I wont hesitate for a moment.Thank you so much Mark and your team.You took a huge burden off my shoulders.Pack and Send deserves to do well and I wish them everything of the bestJenny ListerHanmer Springs

Jenny Lister

22:38 19 Jul 19

Quick, efficient service. Manager answered all my questions in a timely manner, and goods turned up on time, as promised. Highly recommended.

Shelley Minter

22:10 09 Jul 19

The Pack & Send Riccarton Team are amazing! I could not find a packing tube long enough for my fishing rod anywhere!They had the solution and went out of there way to help! In the future I wouldn't go anywhere else for any of my packaging problems!!! Because they have the solution for everything! Even my fishing rod! 👍 Great work!!

Emma-Skye Lancaster

18:33 09 Jul 19

Wow! Mark Hutchinson at Pack & Send Riccarton was simply a dream to do business with! He provided incredibly timely and thorough responses and the package arrived very well-packed and very quickly resulting in full customer satisfaction and peace of mind! I highly recommend Pack & Send Riccarton and plan to enjoy using their services for any future needs.

L Hoffman

00:35 27 Jun 19

I cannot speak highly enough of the high quality of service I received from Mark at Pack & Send Riccarton. After watching the catchy new advert on TV they were the first ones to pop into my mind. Nothing was a problem and the packaged arrived safely the following day. Everything was packaged to perfection. I wouldn't hesitate for a second in recommending Pack & Send!!! Thank you for making my week so much easier!

Hannah Drummond

04:39 26 Jun 19

Hannah Drummond

04:37 26 Jun 19

The Riccarton Team is Amazing - Mark in particular has shown top notch work always going above and beyond with excellent advise and helping with all my moves going to or from overseasI highly recommend this business for any freight and great staff to get your belongs safely to there destination

Sandra Cornelius

07:04 20 Jun 19

Easy and Best Service. Had to pick up from CHC and deliver to MEL, and they did it quicker and cheaper than my expectation.

Sanil Karmacharya

21:15 02 May 19

Really happy with there service, went in Saturday and they did me a great deal on getting my parcel to Auckland. Highly recommend!

Marvin Zizi

07:48 12 Apr 19

The manager was very helpful and bent over backwards to get the right price for me...I would use Pack & & Send every time.

Patricia Cannon

20:39 14 Feb 19

Outstanding service - only a week out from Christmas, easy parking, instant attention and extremely helpful! The cost to send was lower than my expectations, and the speed to get this done top notch. True example of a great customer experience, thanks Mark!

Yvonne Duff

01:20 17 Dec 18

Came at business hours 9.34am, it is closed. Yesterday was holiday , but on the door it is written open on Saturday from 9. Anyway, just a little problem. I believe the service is good 🙂 would try next time

Changda Liu

02:47 17 Nov 18

Came at business hours 9.34am, it is closed. What can I say

Cd TRF

20:34 16 Nov 18

Brilliant service. My Dad left his Ipad at Auckland Airport. Pack N Send arranged everything. they picked it up and had it back to me in Christchurch the next day. Amazing, would highly recommend. Thanks Nick

Nick Haley

19:51 07 Nov 18

Pack & Send did an excellent job shipping an artwork from Christchurch to the States. I had explored other options but because of the unusual shape decided to get it both packed and shipped and it was definitely the right decision. The work arrived in pristine condition, expertly packaged, and promptly too. Highly recommended.

Harriet Field

14:47 05 Sep 18

Though my well packaged artwork arrived very promptly from Christchurch to Melbourne, am very disappointed in the lack of any response in my three attempts (1 via chatline and 2 emails) to contact this company regarding the damaged conditon in which it arrived. All I have asked for is a response. The silence is deafening.

Julie Woolman

09:37 13 Apr 18

Great service all round. Good communication, product was deliver 2 days earlier than i expected and was in perfect condition. I was slightly worried due to my item being a PC, however i was pleased with all aspects of service. Wellington and Christchurch bases had a great team, who were more than helpful. Would use again.

Joshua Jones

09:34 08 Apr 18

I buy items at auction in Christchurch and get them collected, boxed and delivered to Queenstown frequently. The service has always been very professional and organised. Happy to continue using a business that is this organised. Many thanks

Julia Milley

00:57 02 Apr 18

If I could put zero star, I would do so..... In the original quote and emails, I told P&S to send the item to my home address, then they changed to deliver to their store and we picked up from there. When I found it out and asked them to deliver to my home, I needed to pay extra! They are good making money from customers! NOT RECOMMEND their service!

Susanna Leung

22:08 26 Mar 18

This business is shady. Blocked me from their Facebook page after I pointed out how suspicious it was. ????

Sharleen Mahutoto

19:48 04 Dec 17

I could not fault my experience with Pack & Send Riccarton if I wanted to! Mark was incredibly helpful and friendly, the laptop we left at the CHCH airport was returned to us overnight and could not have been packed more securely. Big thanks to the team!! Will definitely be reccomending you to others in future.

Devon M

23:09 07 Jun 17

As an Aussie Collector, I have recently purchased 5kg crocks and had to find a way to get back to Australia. Mark and his team have been most helpful in keeping the items safe while in transit. HIGHLY RECOMMENDED.

Dr Stephen Duffield

09:11 15 May 17

Absolutely thrilled with their packaging, service and communication! I had a heavy horse statue with rider sent from Riccarton to Hamilton. I was paranoid it would get chipped, the horse's legs broken or delicate pieces of mane or girl's hair broken. The bubble wrap along with custom moulded packaging ensured perfect delivery into my hands. Would I use Pack and Send again? You Bet!!!! Affordable and careful. My statue now safely home and much admired. Thankyou.

T Hopkins

09:33 02 Feb 16

This was a biggy for me, living in West Australia and wanting my treasured items in Christchurch sent to my elderly Dad in Tasmania for storage until I settle. I can't believe how easy it was. I couldn't fully complete the contents list as I hadn't seen my items for three years so Andrew and the team did it for me. It took only three days to arrive but my Dad wasn't home so a note was left for him to collect it. This I didn't want as he is 81, when he got to the depot the guy there took one look at him and 'said don't worry about a thing we'll drop it off for you', Dad tells me everything is very well packaged. I am so happy and can honestly say this was awesome service from start to finish.

Jewlz Barker

00:28 23 Apr 15

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Your New Zealand Courier and Freight Provider in Riccarton, Christchurch

At PACK & SEND Riccarton we can handle all your New Zealand courier requirements as well as your general freight needs under one roof. With no restriction on weight or size and a courier service or general freight service to match your budget or time requirements, PACK & SEND Riccarton provides one of the most comprehensive New Zealand courier services alongside an efficient general freight service. Need to send a parcel urgently? then our premium courier service will provide a stress-free solution. Our budget courier service is an ideal Trade Me courier solution for getting those items around New Zealand in a cost efficient manner. Have an item that is fragile, large, valuable or awkward? No problem, at PACK & SEND Riccarton we have a fragile freight service that takes care of artworks, furniture, computer equipment, and anything else you can think of that requires extra care and attention.

Your International Freight and Shipping Partner in Riccarton, Christchurch

With so many International freight and shipping services available, PACK & SEND Riccarton will have the right service for your needs. We know how hard it can be sending cargo overseas, precious or not, with excessive documentation, customs requirements and country legislation, but at PACK & SEND Riccarton, we can take care of it all, hassle-free. For the shipping of cargo internationally, we have both Air Freight and Sea Freight services available. When you require your cargo within a specific timeframe, then our international courier service can provide certainty with up-to-the minute track and trace with signature on delivery for added security. For large amounts of cargo, our international economy courier service and air freight service allow for fast, cost efficient delivery. When time isn’t so much of an issue but your budget is, then our Sea Freight services will provide a cost effective option of getting your cargo to its final destination. At PACK & SEND Riccarton we have Sea Freight to the door, or Sea Freight to the port.

Highly recommend. Fast, efficient, reliable service and great communication.

Annie O'Donnell

01:08 23 Jul 20

great price and great service!!

Marnie Wilton

00:40 23 Jul 20

was the best and greatest consumer service from the team pack and send , had the best business deal with Michael brough and sharon brough from the avondale branch 😊👍💞much appreciated for your help today means alot

Adriana Chane

06:33 21 Jul 20

hassle free friendly service

Ilona Faasen

00:15 12 May 20

Friendly service prepared to go the extra mile to help you out can’t speak highly enough of them

Gillian Gilbert

09:24 30 Apr 20

WOW. I accidentally brought a car ignition key back from Gold Coast on Sunday right in the middle of the madness. Self isolating but rang P & S Takapuna and they came around (3 metres away from the doorstep) and they got it there in less that TWO (thats 2) days. Just WOW.

Rodger Anderson

04:56 27 Mar 20

I was glad that I used Pack & Send New Zealand, Manuka City Branch to send a box fromAuckland to Melbourne. Rita, the customer service was friendly & helpful. My box got picked upIn the morning on a Friday & despatched to Melbourne in the afternoon same day. There is a reasonable pick up charges. Most important is the package has arrived safely in Melbourne on Monday. I was very impressedby the efficiency of the freight service. I will have no doubt to use them again👍

Lily Poh Lee Wong

20:05 23 Mar 20

Exceptional service. I purchased a windsurfer on Trademe (a large and fragile item). Pack & Send met the seller, packaged it and ensured safe delivery to my house. All in all delivered in under 3 working days from sellers house in AK to my door Wellington. Jeremy and Sean (and the team) were friendly, professional and great to deal with. Highly recommend!

Ben Keegan

00:19 31 Jan 20

Trevor in Hamilton was absolutely amazing. Set expectations early, explained his process in detail and made sure my super fragile package was taken care of. That extra mile providing an excellent service 👍

Adam Pemberton

01:10 28 Nov 19

The people running it were lovely which made it all so easy.They were very professional .My stuff arrived promptly and they kept no touch til the very end .Thank you Palmy Packnsend.👌👍

Christine OShanassy

03:20 07 Nov 19

I want to give Mark and his team at Riccarton CHRISTCHURCH the best of reviews I have sent three shipments to the USA and personally was in the store sending the third shipment and the process was an enjoyable experience with top customer service, The best solution for my goods was achieved every time and so happy to have discovered this wonderful team ,I wouldn’t hesitate to recommend this great team Thank You Mark you and the team are amazing Thanks so much Robyn McEvedy

Robyn McEvedy

07:13 02 Oct 19

i sent pack and send an email request on a package from the north shore to nelson. they collected the item and then put more packing around it. sent it in lightning speed to arrive safely.will only deal with pack and send again.cheers, steve

Steven Mead

09:31 12 Sep 19

Freight services. Helpful and polite

Felicia Spierings

23:30 08 Sep 19

Excellent Service!! Thank you Trevor Roux (Pack & Send Hamilton)

Morne Will

01:28 31 Aug 19

Thanks so much for your help. We called about 10 courier companies and pack & send were the only company to offer an affordable service. Shane in Queenstown, you are an asset to the company with fantastic communication and effortless service.Best by miles

Catherine Louise Lyman

22:09 15 Aug 19

Great Service from Pack & Send Hamilton City. I’m moving for a graduate position from Hamilton to Wellington.Trevor at the Hamilton branch offered so much help from enquiry to knocking down a great deal. He’s organised everything and made my trip a lot easier.Thank you so much,Helen

Helen Tang

04:17 06 Aug 19

Absolutely fantastic service - highly recommend!

Vanessa Penman

05:50 14 Jul 19

Great service received from Avondale store. Both Michael and Sharon were awesome in dealing with customers. Would definitely recommend them.

Ravi Kini

00:21 09 Jul 19

Best service I’ve received for a very long time! Mark in Riccarton couldn’t have been any more professional, polite and efficient! An absolute pleasure to deal with and my package arrived safely. It had been packed to such a high standard. Thank you for your very kind help!

Hannah Drummond

04:43 26 Jun 19

It's true you get what you pay for. Pack & Send is a little more expensive than other carriers, but very well worth it. I've sent some very fragile, valuable and HEAVY things around the place with these guys. Always the best packaging and handling, and incredibly fast.

Deczor Grobot

22:53 18 Jun 19

Thank you very much to Trevor Roux from Pack&Send Hamilton City for getting all our goodies packed and shipped home to South Africa. Truly excellent and professional service ! Definitely highly recommend...

Dirk-wouter Bester

03:54 16 Jun 19

A big thank you to Rita at pack and send manukau for picking up the pieces after another shipping company couldn't pull through. highly recommended, if I ever have to ship overseas again I know who to call.

Warren Parker

03:17 10 Jun 19

Fantastic service and help from Damon in Palmerston North - he went way beyond the 'call of duty' and did an amazing packing and transport of a granite table to Auckland.Fully recommend Damon and his service anytime!

Carmel Maria Barnao

05:42 14 May 19

Highly recommend the Queenstown store! Extremely helpful & friendly and honestly took the weight off of my shoulders. Love your work :)

Jessica Diefenbach

02:15 03 May 19

Thank you for your great service! Trevor from the Hamilton Branch is amazing and very prompt and is onto it. He is a true professional and know his stuff. Fast service, prompt service and all done with excellent customer service. Thank you Trevor!

Octaviani Octaviani

04:19 30 Apr 19

I walked into this shop in Hamilton...what a nice helpful guy I found in Trevor....awesome...I will be dealing with him again for sure...Thank you Trevor!!!

Phillip Goosen

05:12 05 Mar 19

i dealt withTrevor at the Hamilton depot. he was very friendly and informative. he arranged for the packing and delivery of an outboard motor that was dropped off to him in Hamilton and delivered to me in Hawera.Wow.... speedy delivery organised Wednesday delivered Thursday. we were over the moon. we were very impressed with how well the outboard was packed. Well done to you. Will definately use your services again if need be and would highly recommend your services to others. Excellent service and communication. Many thanksKaren & Buddy

Karen Tauroa

20:57 31 Jan 19

Yvonne Duff

01:22 17 Dec 18

Called them in a frantic panic on a Friday afternoon and the Albany team were SO easy to deal with! Thanks so much for great service!

Amy Adelaide Brown

22:10 25 Nov 18

Nick Haley

19:47 07 Nov 18

Thank you Rita (Manukau Branch), Rita and her husband are amazing, very well looked after, Reliable, great communication, very satisfied customer :-)

Reece Fish

05:04 06 Nov 18

Great service! Very friendly and willing to help in any way they can. Competitive prices too. Thanks guys for helping in my time of urgency.

Celesté Fourie

00:52 02 Nov 18

Prompt, efficient, friendly service.

Ruth Hammond

22:37 18 Sep 18

Thank you Mark from Pack & Send Riccarton. I was really looked after; Great communication, efficient service and I was really listened to. So great to see a company doing what they say they do. Will definitely use your services again.

Carolyn Jane Turner

21:28 05 Sep 18

I received exceptional service from Trevor at Pack & Send Hamilton. He helped me ship a load of household items to Sydney, and he helped package up a number or artworks for storage. Thanks Trevor for such great service.

Ross Nesdale

08:24 05 Sep 18

We used Trevor from Hamilton and he was outstanding. he made it totally stess free and was so easy. Thanks Trevor

Kayley And-Marcus Tidd

07:19 19 Aug 18

To Trevor at Pack and Send - Hamilton BranchThank you for such fantastic service! From enquiry through to delivery I received first class communication and help. I was sending a large box of belongings from NZ to the UK and Pack and Send couldn’t have been more helpful and friendly. Trevor helped me package my box for delivery and was very informative throughout the procedure. My box arrived in the UK in great condition and in a very quick time. Couldn’t recommend Pack and Send more!Thank you Trevor and all the best for the future �Milly

Milly Louch

20:53 14 Aug 18

Great communication and service from the Hamilton team. Definitely recommended 👍

Alesha Capewell

00:43 09 Aug 18

To Lindsay & Emily @ Pack & Send Dunedin.I have been living in China for some time now but still buy the odd thing from New Zealand and have it sent over. Last time I used another NZ wide postal service and the 10 day delivery ended up taking 3 months to arrive (with no tracking!). This time I remembered using Pack & Send from my days in Dunedin so emailed them to see if they could help. I am so glad I did.The service was exemplary and hassle free. I didn't have to worry about anything, Lindsay and Emily took care of all of it for me. And my package arrived, at my door in China, 3 days later!!!.Never have I experienced such wonderful, friendly and efficient service. Well done guys, you are the absolute best!

Seth Griffiths

02:03 04 Aug 18

Trevor Roux from the Hamilton store provided excellent service - totally painless experience. Thank you Trevor for your brilliant customer service.

Narelle Lodge

21:37 01 Aug 18

Very efficient Dunedin branch

Shahid Ali

03:34 13 Jul 18

Thanks Pack and Send. The bonnet arrived safely and I have to say you packaged it very well. I highly recommend this company as I was worried about getting it from Dunedin to Auckland safely. Awesome job team with great communication and safe delivery. I will definitely use your company in the future

Brenda Walsh

22:18 12 Jul 18

We used the Hamilton branch to send our parcel to Sydney Australia, the manager Trevor was awesome and we were very happy with the service, it arrived in OZ before we got back, but just a phone call to have it re-delivered the following day, love your service and would recommend it to all the family, thanks.

Para Puha

07:48 06 Jul 18

Very happy with the service at Pack and send Hamilton. Valuable art work got to its destination in one piece. Thank you Trevor!

Carolyn Fotofili

22:17 05 Jul 18

Thank you Pack & Send for getting a lost phone return promptly!

EB Greenwood

17:54 24 Jun 18

Everything was hassle free and a breeze nothing was too much trouble Highly recommend

Sue Macaskill

02:53 14 Jun 18

I used pack and send Hamilton to ship some items from NZ to England for moving back. A very good and easy experience would definitely recommend. Trevor was so friendly and helpful and arranged everything no problem. Amazing service

Kate Rutherford

00:17 20 Apr 18

To Jeremy - Pack & Send, Takapuna Branch, Auckland.There I was sitting at home late this afternoon, when my phone rang and it was a courier (a very friendly lady), to say that she was close by and about to deliver the Chair and Footstool! It was such a lovely surprise, as I didn't expect delivery of it quite so soon.Jeremy, they both look fantastic in their designated room, and I especially have you to thank for the professionally wrapped, and speedy delivery, and I'm ever so grateful to you and your team at the Takapuna Branch, for making the whole process so easy and painless for me.I look forward to dealing with you again, because with the superb service you have provided, I now have every reason to always use Pack and Send, so thanks again!

Joolz McKenzie Afendoulis

13:44 19 Apr 18

Thanks Pack & Send for safely getting my cast glass and raku artwork to my client all the way in Alaska. �

Jo Richards

01:24 18 Apr 18

I have dealt with this company twice in a month and have found them to be absolutely excellent! Very helpful and friendly too.They truly go the extra mile to help out!

Margaret Lavery

04:49 17 Apr 18

really good guys down in the chch office really easy to work with and good prices!

Corbin O'Neill

02:45 10 Apr 18

A big thanks to Mark and the team at Pack & Send Riccarton. Very happy with my experience – the packaging, service and communication! Mark was wonderful as I explained I needed to send my treasured family items from Christchurch to my transplanted home in California. The items arrived pretty quickly, and in perfect condition – artwork, Royal Albert china sets, and old framed family photos! I heartily recommend Pack & Send Riccarton.Gene Wilkins

Gene Wilkins

00:50 26 Mar 18

Blown away at these guys' packaging. I had a very fragile and large item sent last week.. it did take a bit longer to arrive than anticipated but when I saw how well it was wrapped I could see why. A foam padded box, bubblewrap, cardboard and cable ties. These guys sure know how to package stuff properly. AAA+++

Toni Bingley

23:08 22 Mar 18

Fantastic service from the guys, we send large fragile parts all around the country with no problems at all. AAA+++

Dale Parry

19:58 07 Dec 17

Fernando Diaz

00:33 01 Dec 17

Wow talk about service with a smile. These guys Mark and Andrew couldn't have tried any harder to help me and they undercut NZ Post hugely.They will be getting all of my repeat business in the future.And to top it all off they tell me that my package will be delivered in less than a week. In the past it has taken up to three weeks for a smaller parcel go go to the same address.Hats off to you Mark and your super cool staff.

Lyn Thompson

01:30 19 Oct 17

I would like to publicly thank, and recommend Richard from Tauranga Pack and Send. I required an urgent shipment of furniture and personal effects from Whakatane to Sydney in a very short time-frame and Richard could not have been more accommodating or willing! He uplifted within a couple of days and when I went to his office in Tauranga the day after uplifting to complete all the paperwork, he had packaged all items so thoroughly and carefully. He also helped me complete the customs paperwork very efficiently and within about 20 minutes we were all done! He kept me informed of progress and I received my shipment at my home in Sydney exactly one week later! Richard is professional, efficient and he cares about what he does. I can't recommend him and his service highly enough! I am so grateful. Elizabeth Sullivan, Sydney

Elizabeth Sullivan

01:50 15 Sep 17

I've had the most amazing, efficient, friendly, prompt service from the team in Takapuna this week on more than one service/transportation. Connor has been a delight to deal with and a huge credit to the team. Will be raving to everyone about this place. Thank you again Takapuna branch.From a very happy customer who will be definitely be returning.

Tyson Julie Edwards

04:28 01 Aug 17

Just wanted to say a massive thanks to your team at Pack & Send East Tamaki, you guys were absolutely amazing in reuniting an Ipad left in a taxi in Paris with a client here in New Zealand. She is one extremely happy customer. Lorraine - House of Travel Botany Junction