PACK & SEND Takapuna
| Franchisee: | Jeremy & Jane Bain
2022-23 PACK & SEND Franchise of the Year |
| Address: | 77B, Barrys Point Road Takapuna Auckland 0622 New Zealand |
| Phone: Email: | +64 (09) 486 3355 [email protected] |
| Opening Hours: | Monday – Friday, 9am – 5:30pm Saturdays 10am – 2pm |
What our customers have to say
I have used Pack and Send to send parcels to Hong Kong from Auckland 3 times and they have never let me down. Professional and meticulous, their service is outstanding. From easy drop off to constant tracking feedback you won't go wrong with Pack and Send.
Karen Kingon
1670994993
I own Elderly Assist and we use Pack and Send Takapuna to send our clients goods to their friends and family all over the world. We have been using Pack and Send Takapuna for over 7 years. Pack and Send have sent goods to England, Australia, Canada and South Africa recently. All goods have been packed well and no breakages have occurred. We would recommend them to all who need to send goods within NZ and overseas
Janice Elderly
1664604587
Pack and Send Takapuna, are always very personable and make it easy to deal with the stress that is felt when putting valuable works of art into someone else's hands. I'm confident that my works will not only get there on time but are safe in transit. They have always provided me with finding the most efficient and cost effective ways to send my work and manage all the paper work to make it easy for me. Thank you.
Rebecca Wallis
1661466762
I would recommend Pack & Save Takapuna they made it so simple to collect an item and get it to me. I was stocked at how easy it was. One phone call and all sorted. The staff member i dealt with was super friendly.
Sandra Aliva
1661219981
After NZ Post made it too difficult to send some official documents overseas, Pack & Send sorted it out for me in a few minutes. Friendly service at the front desk and I appreciated the email this morning that my item had been successfully delivered.
Averil S
1658788132
Just got home from work and the rod has arrived safely, really happy with how they packed it. Pack and send did a fantastic job. This is going to be a wee gem of a rod for the fishing I do off Canterbury.I can't thank you enough for getting all of the postage sorted its all much appreciated.Cheers Max
dean Revell
1655703278
We have never used this service before but were more than impressed. We had a drama in the USA but Pack & Send Takapuna took over and did everything,keeping us informed all the way. Many thanks we will spread the word
Jenny Pyne
1655248281
I am beyond happy ( & relieved) a friend recommended Pack & Send Takapuna when I was needing assistance to send artwork overseas and around the country. Jeremy, Sean and Jane offer exceptional service. Incredible communication and highly experienced and trusted when it comes to packaging to sending art, antiques & important items. They keep you updated right throughout the process till your parcels have been delivered to their destinations. I cannot recommend these guys enough. Thank You Pack & Send Takapuna Team
Tanja McMillan
1655076152
Called for advice after hours due to unexpected change in travel plans. The advice and service was professional and friendly. Options discussed and packages arrived well packaged and earlier than expected. Perfect.
Greg P
1652745568
A five star service from five star staff! Thank you so much Sean for going the extra mile to ensure my parcel was able to reach its destination. I am so appreciative of and impressed by your efficient and compassionate approach to handling my specific request. I would thoroughly recommend this company for whom old fashioned care and service is not a problem!
Susan Bedford
1651617306
The lady at the front desk did not treat me as a number, she talked with me and showed me the process so everything was easy and chill. Would love to come back
Wei Lun Ha
1649119275
Awesome door to door tracked service from here to UK in 4 days sending important documents. Friendly lady at reception, provided all relevant packaging, very efficient and cheaper than a lot of other operators. Would not hesitate to use them again.
cburke666
1647077871
Highly recommend, exceptional packaging and service with fragile items, very reassuring & alleviates the concerns re transit damage. Communication re transit progress is forthcoming - service value 100%.
Pack and Send Takapuna packaged and sent framed poster pieces for me from Auckland to Melbourne. They were helpful with quote, the package was exceptionally well protected and it arrived within 4 days. Too easy! Thanks so much.
J Wright
1643024004
Hi Sean, Just to let you know the gift to Dublin arrived safely in perfect condition. Thank you for following up everything for me. The newly weds love the glass vase.Definitely the way to send anything overseas that you cherish for the people you cherish.Kind regards 3
Carol Coupland
1639462995
Fantastic service! Big shout to the team - Christmas parcel delivered to Vancouver within 48 hours! Awesome 🎄🎁👏
Sandra Allen
1638324330
Excellent experience. Easy to get hold of and great communication. Pick up, and delivery was efficient and the packaging was expertly handled.
Melanie Graham
1637536007
I only have great things to say about Pack&Send Takapuna. From beginning to end, they've been clear, prompt and friendly. Even during this pandemic, they managed next day delivery on one of my parcels. Highly recommended.
Clare Martin
1634014770
Used pack & send multiple times to ship for different regions. Incredible and welcoming staff! My go-to for the service quality 😊
Mariam Ibrahim
1633914841
Very pleased with the level of service and prompt delivery of anImportant parcel AK-WGThey packed and dispatched a business laptop during Level 3 when other delivery companies are storing mountains of goods at depots.Thanks for the service for an important delivery.
Adrian Old
1632865722
Awesome service. Delivered my package from Auckland to Hawke's Bay in less than 24 hours in the middle of a level 4 lock-down for a very reasonable price. I highly recommend Pack & Send Takapuna.
David White
1632198586
Awesome service. Delivered my package from Auckland to Hawke's Bay in less than 24 hours in the middle of a level 4 lock-down for a very reasonable price. I highly recommend Pack $ Send Takapuna.
David White
1631831473
I needed to send a parcel to my Daughter in Perth, pack & send were really great. No hassels and great service and so quick. Will definitley be using again. May be a bit dearer than posting but boy the parcel delivered as promised 5 working days. Most impressed.
Anne Marshall
1631683182
Very helpful and efficient service. Would definitely use again
Karin Henderson
1629227572
Takapuna Pack & Send are the best courier service we have used to date! Look forward to future business. They make it so easy!
Simon Long
1628460675
Having used Pack & Send Takapuna to ship various sized items for me over the last 6-7 years, I've always been more than impressed, and not only with their packaging and sending of an item which is second to none, but also their incredible willingness to help with any question or problem imposed on them, by always endeavouring to find the best solution.And, from the outset, their attention to detail when discussing, quoting and accepting a job has always been typed and emailed in a very timely and friendly manner, through to the delivery and final completion of a job.And, this last job P&S did for me recently was no different, which only goes to show, that Jeremy and his team are dedicated to ensuring that they remain 'streets ahead' of any competitors, which is why I would not hesitate to recommend Pack & Send Takapuna as being the best Packers & Senders, in all of New Zealand!And, if anyone reading this does have a job (big or small) that needs doing, but may feel they still need a little more convincing........then all I can do is urge them to call Pack & Send, Takapuna, because as the saying goes......"The Proof is in the Pudding"!!
Joolz McKenzie
1627909814
I have used Pack & Send a couple of times now and I am very impressed with the excellent service they have provided. Many thanks to Sean and his team!
Rick Sahar
1626917298
Very helpful and polite. I felt like I was in capable hands and that my parcel would be treated properly and arrive safely.
Jo Hammer
1626764283
I have used Pack & Send Takapuna on a number of occasions. They have proven to be 100% reliable at meeting promised delivery schedules. Often items that I have sent have been Urgent Overnight, To date all Items have been tracked and delivered within the Promised time frames.Thanks for being so reliable.
Rhonda Steele
1626404848
Jeremy & Jane went above and beyond to help me with my NZ to Aus parcel delivery.They collected my items (from 99 Bikes, a couple of doors down from their shopfront), arranged a time that best suited me to organise payment & recommended the most economical option for me to do so (winning!). Jane & Jeremy were professional, kind and incredibly helpful. Thanks, Champions!
Rebecca Heron-Dowling
1626079176
Great company to deal with!! Easy and very friendly - solved our problem within an hour - highly recommended! 🙂
Shay Sweetman
1625613172
Prompt professional expert help with the packaging and sending of our consignment. Excellent service.
Gerben Cath
1625104818
Pack and Send Takapuna are both professional and punctual, 10/10. I would have no hesitation in recommending Pack & Send Takapuna for that specialized job where care and attention are required. Exceptional work, in fact, best in Auckland. Special thank you to Jeremy and his team.
A
1624477706
Super nice people, very friendly and always eager to help!
ABI Music
1623982022
Courteous Team. Well organised and goods arrived well within an acceptable time frame Exceeded my expectations...
Michael “Moordeeb999” Fogarty
1623202128
Awesome team,dropped off motorcycle parts and they packed and sent to Tauranga arrived the next dateGreat service, I will definitely use them again !!
Aaron Jay
1621202895
Shipped a bunch of stuff back to the US from NZ. Friendly and professional staff, pretty seamless experience!
Ryan McIntyre
1620859668
Pack and send did a fantastic job. Friendly, reliable service They packed 3 boxes for me of paintings, fine china, artifacts and more and I checked them in as luggage to take overseas with me and everything was so amazingly packed and nothing broken. Strongly recommend this company.
Julie Good
1617732257
Highly recommend Pack and Send Takapuna. Jeremy and his team are friendly, professional and make the task of moving and mailing big items so much easier.
Pam Chapman
1616613543
Was really stuck how I was going to get a couple of boxes fragile estate breakables across to Sydney. Had got some ridiculous quotes else where, until I came across Pack &Send Takapuna. Wow,Wow Wow. Great fast service, even picked up the boxes from my home. My family in Sydney had the two large boxes delivered within a week, no customs issues. so well wrapped. Extremely cost effective. A huge thank you.
kathy dennett
1615320387
Received exceptional service from the team at Pack & Send. Called them mid-afternoon yesterday hoping to get a package to Rotorua by today. I got there just in time & they packaged and ready for the courier (who was happy to wait for the box). Got a call from them the today letting me know it had been delivered to the receiver! The team members I dealt with were all helpful, friendly and professional. Couldn't recommend more!
Hannah Handley
1610430559
Last minute Christmas packages for our clients to send. Visited Pack and Send Takapuna and was welcomed with friendly staff and nothing was a problem. Very helpful and happy to assist where able. Our packages were packed and sent next day. Awesome service
Pat and Sala Masina
1608504336
I've been using Pack'n Send Takapuna for quite a few years now shipping my art abroad (I'm an artist). They are always super friendly and professional helping move my paintings at a fair price. I'd recommend Pack'n Send Takapuna to anyone needing help to move their goods. Absolute legends. Five stars.
Rob Tucker
1606266792
I LOVE Pack & Send Takapuna! Jeremy and his team are awesome and have delivered some of the most important packages for us. They are quick, responsive, an EXCELLENT value - professional and super friendly.Thanks for taking such good care of us. I love sending packages! 😀
Kristin Rohan
1605133806
What a easy way to transport parcels! Nice to know that sending packages to our family in Australia takes only 2 or 3 days instead of weeks. Makes us feel so much more connected! Thank you Pack and Send!
Helen Melrose
1604613870
Pack & Send Takapuna provided a hassle-free service and also responded quickly to my queries, definitely recommend A+
Tracey Hancox
1604530229
Sean from the Takapuna store and gave great service. I will definitely be using them again. Very fast, Made everything super easy for us! Thanks a lot Sean!
Amanda Speedy
1602121425
That was amazing service, I called to get a tracking number and you had already delivered to the US!Well done!
sally marshall
1601509929
Art by the Sea gallery use Takapuna's Pack and Send for the packing and freighting of our fragile artworks and we have no hesitation in recommending their services. They are a highly professional, reliable and friendly team to work with and always follow up on our deliveries.
Mike Geers
1599774179
This service has been amazing. Thoroughly dependable. They are great at providing updates on where parcels are in all stages of their journey.
Rhonda Steele
1598579658
Always available for a quick quote when we need it and overall great service delivering our specialised goods!
James Russ Studio
1597638284
I was referred from My Ride to Pack and Send for boxing up a bike and sending to me down the line. Manager and staff were friendly, very helpful and the arrangements went smoothly. Packaging was fantastic. Very happy with service. Will use them again as a preferred courier.
chris carroll
1597096507
Great service. quick and easy. The rep working there, whom Ive already forgotten his name was very friendly as well. Thank you again
robert ballard
1597013505
Very diligent and caring for my father's effects to be sent to christchurch
Simone Bonar
1596520642
Always can rely on Jeremy to deliver! Excellent trustworthy service, as usual.
Jacqueline Macleod
1596068050
Very friendly staff, always offered helps in packing and tracking. Explained different tier rate and helped to find out the most proper solution.
Sarah Ding
1595807932
Very professional and streamlined service provided by Pack & Send Takapuna. Highly recommended
Alana Clarke
1593982755
The owner kept his doors open to wait for me at the end of the day so we could get an urgent package out. These guys go above and beyond, Highly recommended. Thanks again.
Jasper Hamlet
1593644740
WOW what great service. 48 hours to get a guitar from Auckland to Motueka. AAA+ Why would you use anyone else? Pack and Send 10/10. Thank you
John Dooley
1592521326
I highly recommend Pack & Send Takapuna. They are a friendly professional team that I trust in 100% to deliver my original artwork safely to customers around the world.
Kim Randall
1591767475
Amazing service, the guys are always extremely helpful and the service is the best in auckland and super quick shipping!
Fern
1590636793
Knowledgeable about shipping various types of goods. Easy to deal with. Full service with no worries. I've used them before and will continue to use them because of their outstanding service.
Grant Sargent
1590627951
The best courier company I've used - once you use them, you'll not want to use any other. Prices are reasonable, sometimes slightly more, but worth it. Never a lost parcel, and these guys (especially Sean) go above and beyond with customer service. I go to them for both work and personal use, and they are the kind of company that will provide solutions and not problems. I've recently sent an extremely important package for work, and they made organising the shipment a breeze and even emailed me an update on Saturday when it arrived safely to let me know. Highly recommended. Thanks for everything 🙂
Hayley Fung
1590360436
Sean opened up possibilities to send product to grandies overseas. Offered packaging, quote and prepared to pack it up for me. Arrived two days later. Sorted with easy solution and delighted recipients!
Christine Wheeler
1589174797
Excellent service. Package arrived less than 24 hours after dropping off. Will definitely use again!
Alexia Morris
1588728750
Thank you for helping me send an important document during Covid-19 alert level 3. Sean was very professional and helpful, he complied with level 3 distancing regulations and offered contactless payment. My document was delivered in less than a day.
Tamara Bareither
1588119733
Thank you Jeremy and Jane for all trouble. A job I thought straight forward took you both a bit of time.Raewyn
Raewyn Sherry
1587949065
Friendly efficient service. Delivered to the Middle East faster than a card I posted across Wellington. Thanks Jeremy & Jane
Joanne Franks
1587516356
Fantastic service, delivered my picture safely from Auckland to Sydney over a weekend. I dropped it off on the Friday and it was in Sydney by Monday. No damage, even although included glass.
Liam Moulder
1583187171
My son just moved to Sydney and he needs his desktop for work. I sent his desktop and 2 monitors through Pack & Send Takapuna. Jeremy and Sean were really helpfull and they arranged to pick up the desktop from my home. The package arrived quick and in a good condition. Very professional, I really satisfied with their services.
Charlotte Turalakey
1581993077
They were truly amazing! So easy, quick and cheap. I would recommend hands down.
Rachael Kearns
1581633762
I returned to Scotland after living in New Zealand for 10 years. I had pictures to send and sent them with Pack and Send Takapuna. Sean was fantastic, so kind and professional and nothing was too much bother. I would recommend Pack and Send any day.
Wendy Matthew
1580548072
Exceptional service. I purchased a windsurfer on Trademe (a large and fragile item). Pack & Send met the seller, packaged it and ensured safe delivery to my house. All in all delivered in under 3 working days from sellers house in AK to my door Wellington. Jeremy and Sean (and the team) were friendly, professional and great to deal with. Highly recommend!
Ben Keegan
1580429863
I had a rather fragile collectors item to send after a sale on TradeMe and went to see the guys at Pack & Send. They were professional and knowledgeable and I felt confident that the parcel would be delivered safely. They suggested it could take two days due to the Christmas chaos, but in actual fact, it was delivered overnight. Couldn’t rate these guys highly enough, and will definitely use them again!
Tascha Rosan
1576186370
Sean is very professional. Although there were minor problems during the customs clearance process, he always responded patiently and quickly and actively followed up. I really appreciate for his assistance.Highly recommended!
lynette Gao
1576049487
Extremely helpful and hasslefree service. Highly recomend.
arne lewis
1574362871
Packed well, good communication. Would use again.
Julie Donovan
1573688318
We had a couple of bicycles sent to Kaitaia recently. Efficient, professional and friendly service. Many thanks
Lynda Sclater
1572823083
Hello Friends,To start Jeremy and Jane are very helpful and kind . They are very honest, perfect example of Kiwi Culture.Now my experience. I used their services to ship used kitchen items and toys to India while leaving Auckland ( with a heavy heart ). As the stuff were made up of metal , I opted for silver service of Pack & Send which has no insurance. The packing was done by them in standard boxes. The carrier was DHL.When i recieved my goods in India, all the kitchen items were battered beyond repair. DHL didn't accept any responsibility as they were just the carrier and advised to claim from Pack & Send. When i did that , they didn't accept it either as the packaging was standard and i had taken silver service. I filed a plea in Disputes Tribunal , it got rejected as i had not taken insurance and DHL weren't hired by me. Overall, it was total loss of 600 NZD. I suggest to future customers to :1. Discuss in detail with Jeremy &Jane the method of safest packaging and insurance cover for valuable items. They will surely help.2. Carry precious stuff personally if possible, sell rest of stuff before leaving.3. Discuss options of carrier, if possible deal with them directly. Pack & Send does the logistics part with no liability and carrier doens't have any since we don't pay them. Rest, enjoy your time in Auckland and Takapuna
Sarang Kanekar
1572788809
Sean of Takapuna office is the nicest service person I have ever dealt with. I spoke to him on the phone on several occasions seeking advice on quotes for different items. He was always warm, kind, patient and sincerely helpful. I didn't use their services in the end but I was extremely impressed with this office's work style represented by Sean. Consider me a very satisfied and grateful customer. Thank you Sean.
Lilac Liping Guthrie
1572751213
Great Service !! I had 2 wire Card Stands to send to 2 different addresses. PACK & SEND took care of the packaging and delivery efficiently and at a good price. Thanks !!!
Craig Wallace
1571693007
Wonderful service! Thank you Sean & team.
russel rasheed
1570573900
Excellent service, very efficient and trustworthy!
anita totha
1569469280
I have used Pack and Send Takapuna for sending sensitive documents overseas. More often than not, their text confirming to me that the item has been received comes even before my recipient has informed me about it. They are very efficient and just takes the worries off your mind when it comes to the items you send out. Highly recommended.
Bernie Gojar
1568358729
We chose Pack & Send to send a big box with some essentials to send to the UK to prevent having to travel with large luggage. This was organized before we left NZ and the package was actually delivered 10 minutes after we arrived at our AirBnB in the UK! Very impressed by the smooth process. Thanks Sean!
Mei Tan
1568342202
Outstanding service !!!! Thankyou Jane!! 🙂
Sol XVI
1564649841
Highly recommend Pack and Send Takapuna and their amazing service! Sean was a tremendous help to us every step of the way. We had issues delivering an important document to a government agency (due to their outdated information) and he tracked down our package and kept us updated with its location. He made numerous phone calls and emails to sort out our situation for us. Very appreciative of his efforts to go above and beyond of what he needed to! Will definitely be coming here in the future for other courier needs. Thank you so much Pack and Send and thank you Sean!
Hannah Littlejohn
1563926776
Jeremy & Sean are very helpful and efficient. They've provided me with a friendly, professional service to send some parcels to Tahiti. The fact that they deal with DHL is also a big + to me. Well done and looking forward dealing with you sometimes. Herve
hervé mavré
1563247988
Jeremy and Jane and Team offer a fantastic, reliable, efficient and highly professional service - highly recommend!
Vanessa Penman
1563083366
Very helpful, great service and always friendly! Highly recommend.
Fiona Black
1562637519
Sean and the team were very helpful in securing international shipping for additional luggage. The process went smoothly which had also been the case for my referral source. I would be happy to recommend the team for such requirements to others. Thanks again.
Ty Smith
1561750031
It was quick and easy. Excellent service.
Adona Requinala
1561074557
Exceptional service is the norm here. Love using Pack & Send Takapuna
Warren Harrison
1561003970
Friendly staff, quick, reliable, affordable, would definitely recommend
abc xyz
1552473679
Highly recommend using pack and send. Had great service from sean and Jeremy. Friendly crowd and awesome communication. Thanks gents. Much appreciated.
luke scott
1548202154
As an Aussie Collector, I have recently purchased 5kg crocks and had to find a way to get back to Australia. Both Jeremy and Jane have been most helpful in keeping the items safe while in transit. HIGHLY RECOMMENDED.
Dr Stephen Duffield
1494838328
A relative left an item at Auckland airport before flying overseas and living in Wellington needed someone to collect it, pack it and ship it. I contacted Pack & Send Takapuna on a Friday - they quoted an extremely reasonable price, collected it on the Monday and it arrived in Canada on the Wednesday. A very impressive service, friendly customer service (they even phoned me to tell me it had arrived in Canada) and highly recommended. Will use this company again for sure.
Chris Peddie-Burch
1452643606
Jane and Jeremy were wonderful helping me with my recent move from Auckland to the USA. I had several fragile items that they packed for me, which all made the trip intact. They were fast, friendly, and everything was done to ensure my items arrived safely and quickly, and were well taken care of. Everything arrived in the USA within 5 days! They also saved me when I frantically came in one last time on the day of my flight to the USA with a few more belongings which did not fit in my suitcase, and I didn't have a box. They simply took my items (again, some of which were fragile) and packed them for me, then the box arrived in the USA 4 days later. A big thank you to Jane and Jeremy for making a major transition so easy for me, and for taking such good and personalized care of my belongings! I highly recommend this store.
Elise Donovan
1414248470
Jeremy and his team at pack at send are the most efficient and friendly in the business! It is such a pleasure doing business with them, All the hassle is taken off my shoulders and put into their very capable hands. They handle everything, from packaging awkward objects to the hundreds of forms that come with sending things overseas. It’s a breath of fresh air after dealing with NZ couriers, I can count on my parcels to be delivered in great time and great condition. With up to date tracking numbers and on going commutation I am able to inform my customers of when there packages will be delivered. Pack’n’send saves me time and stress ! HIGHLY RECOMMEND ! - Ella ; Receptionist @ Sealy NZ
Ella Keogh
1411422195
I had fragile, old and precious cargo to freight from the Waikato to Auckland. An awkward item, a challenging location and limited ability to help with removal. After many unsuccessful calls to companies advertising their skills in this type of move, I came upon Pack & Send. They were incredible from start to finish. Jeremy showed a level of interest, care and concern that is uncommon in this day and age, and took pains to ensure that the job was handled with care and diligence. The item was packed very safely, transported without hassle and delivered without incident. Communication was clear and forthcoming throughout. I realise I'm gushing, but their service was truly that good. I'm kind of hoping for more situations where I need to use them!
Jane Gianoutsos
1407982601
Your New Zealand Courier and Freight Provider in Takapuna, Auckland
At PACK & SEND Takapuna we can handle all your New Zealand courier requirements as well as your general freight needs under one roof. With no restriction on weight or size and a courier service or general freight service to match your budget or time requirements, PACK & SEND Takapuna provides one of the most comprehensive New Zealand courier services alongside an efficient general freight service. Need to send a parcel urgently? then our premium courier service will provide a stress-free solution. Our budget courier service is an ideal Trade Me courier solution for getting those items around New Zealand in a cost efficient manner. Have an item that is fragile, large, valuable or awkward? No problem, at PACK & SEND Takapuna we have a fragile freight service that takes care of artworks, furniture, computer equipment, and anything else you can think of that requires extra care and attention.
Your International Freight & Shipping Partner in Takapuna – Couriers Auckland
With so many International freight and shipping services available, PACK & SEND Takapuna will have the right service for your needs. We know how hard it can be sending cargo overseas, precious or not, with excessive documentation, customs requirements and country legislation, but at PACK & SEND Takapuna, we can take care of it all, hassle-free. For the shipping of cargo internationally, we have both Air Freight and Sea Freight services available. When you require your cargo within a specific timeframe, then our international courier service can provide certainty with up-to-the minute track and trace with signature on delivery for added security. For large amounts of cargo, our international economy courier service and air freight service allow for fast, cost efficient delivery. When time isn’t so much of an issue but your budget is, then our Sea Freight services will provide a cost effective option of getting your cargo to its final destination. At PACK & SEND Takapuna we have Sea Freight to the door, or Sea Freight to the port.
Christmas Sending DeadlinesNovember 20, 2023 - 10:46 am- Small business logistics showcase – EarthaSeptember 4, 2023 - 9:28 am
