PACK & SEND Pakuranga
| Franchisee: | Mitesh Patel |
| Address: | 3/335 Ti Rakau Drive Pakuranga Auckland 2012 New Zealand |
| Phone: Email: | +64 (09) 913 1950 [email protected] |
| Opening Hours: | Monday – Friday, 8.30am – 5pm Saturdays by appointment |
What our customers have to say
I can't speak highly enough about my experience with Pack and Send Pakuranga. Everyone I dealt with was extremely helpful. I had 33 paintings that had to be returned to the owner in Singapore and didn't know how I was going to do it. Other Companies from whom I sought quotes simply presented more problems than solutions. Mitesh Patel gave me estimates and suggestions that resulted in me paying less for air freight than to send by sea. They professionally packed the paintings for a very reasonable price and the parcels arrived safely in Singapore 2 days after leaving their premises. I was overwhelmed by their level of customer service and care.
M M Barrett
20:28 11 Mar 20
Was told fully packaged item would be sent for $80But recipient was charged $120. Packandsend Pakuranga did not have to wrap a thing. Also told he would follow up and find out why, nil response of course. Money for nothing, will not be back.
9098dave .
10:26 20 Feb 20
I am so impressed with their service. Both Rebecca and Mitesh were very helpful. This is my first time using this company. I have read all the reviews before making the decision and I am so glad I have picked this company in the end. Will definitely recommend this company to all my friends. Well done guys!!!
Joanna Chung
05:33 18 Feb 20
Pack & Send provided an exceptional service from start to end. I received my parcel the following day. Thank you Pack & Send, I will certainly recommend your service to anyone.
Michelle MATTHEWS
21:30 03 Feb 20
First class - couldn’t be more helpful, effective, or efficient. Others find problems, Pack and Send find solutions. Excellent. Mitesh Patel was especially helpful and fast and effective. Thank you again.
Mike Kuzyk
11:52 23 Jan 20
Another amazing send! Friendly, very helpful staff who communicated from initial contact until parcel delivered (international). Was amazed as the simplicity of the send. It was door-to-door! We are delighted! Highly recommend Pack’n Send, specifically Pakuranga to everyone. Thanks Rebecca and team!
Christina Fairhurst
20:25 19 Jan 20
Great service! I am blown away by the professionalism, efficiency and amazing service from Rebecca. She made the the whole process seamless and easy. I have dealt with a lot of moving companies and this was by far the best experience I have ever had.
Rabia Khan
05:11 09 Jan 20
3 days Waiheke to Brussels..... Great job...!!!!
Olivier Duhamel
23:29 08 Jan 20
Very good services and reasonable prices.We will definitely come back for more business with Rebecca. Thanks!
Yan Cui
00:26 17 Dec 19
I was sitting in Wellington, trying to get a TV set from Auckland to Timaru. It had to be collected, wrapped and dispatched. I bombarded Rebecca with emails and she responded immediately each time; helpful, friendly and professional. She was a delight. Nothing was too hard. Said TV was collected, wrapped and delivered in a pristine state to Timaru. Pack and Send Pakuranga rock like a rocky thing from Rocksville. Highly professional and efficient service. Thank you!!
Catherine Gardner
19:44 21 Nov 19
Efficient and good regular communication.
Biddy Soutar
09:13 19 Nov 19
Friendly staff...efficient...super quick...stress free....fabulous service...highly recommend. Love these guys. Will not be going back to NZ Post.
Keith Foss
23:50 20 Oct 19
Pack & Send completed a challenging delivery of a large item from Waiheke Island to Wellington at a very competitive rate and kept me updated at every stage.
Summer Acton
23:18 08 Oct 19
Very fast and efficient
Rachel Lum-On
05:11 01 Oct 19
Exceptional service and staff. Rebecca went above and beyond to get a stair lift delivered to us, overcoming all the obstacles she faced. We cannot express our gratitude and satisfaction with her professionalism and community spirit enough. Thank you!! Shannon & Layeny
Layeny Bay
22:08 26 Sep 19
Unfortunately our experience with this branch was not good. They advertise that they can send anything anywhere including antiques overseas. Due to a comedy of errors & miscommunication & lack of knowledge of the service they advertise they were unable to send our antiques. It appeared this branch had not sent antiques before otherwise they would have known the procedure. The icing on the cake was them attempting to charge us for a couple of cardboard boxes that the items were in, afterwards they had told us that they couldn't send the goods. This was not very tactful under the circumstances!
Jane McCarthy
02:54 22 Aug 19
I had a get some lounge seats from the USA and dealing with pack and send made the whole process seamless and efficient. starting from the pick up of goods to delivery to our home. highly recommended. they were timely, efficient, with out any kind of hindrances and had a can do attitude. highly recommended.
Jerry Varghese
23:50 11 Aug 19
Outstanding service provided by Rebecca Buckley & the team. Hassle free quote provided dropped off my niece's artwork for this years IHC Competition in Wellington. Assurance given it would be well packed & handled with care and would be delivered by Monday. Left Pakuranga on Wednesday & arrived in Wellington on Thursday I'm absolutely blown away FABULOUS!! I would highly recommend Pack & Send Pakuranga & will most definitely be using their services again. Thank you
Cecilia Hellesoe
12:15 18 Jul 19
The notifications of a "successful delivery" would be more helpful if they included details of that delivery.Thank you.
terry parkinson
21:40 09 Jul 19
Such friendly and efficient staff! So good at keeping you updated and just overall great customer service!
haynes glass
03:37 02 Jul 19
Such friendly and efficient staff! So good at keeping you updated and just overall great customer service!
haynes glass
03:37 02 Jul 19
Awesome company, Good Customer service...Highly recomended
Khurram Jawed
00:16 26 Jun 19
I use them all the time, helpful and great staff also good prices
Helen Drake
11:29 03 Apr 19
I use them all the time, helpful and great staff also good prices
Helen Drake
11:29 03 Apr 19
Awesome service
Rebecca Blackburn
00:03 20 Nov 18
Awesome service
Rebecca Blackburn
00:03 20 Nov 18
Good service
Meraz Khanz
01:21 19 Apr 17
Amazing experience.
Nikita Zachinsky
07:03 06 Jan 17
Great service! I was reluctant to send large package to Christchurch however Pack and Send Pakuranga replied to my request for quote on time . The whole process to send an item was easy with no problems.
Gunter Hartman
19:18 06 Jul 16
Very easy to deal with, prompt communication and friendly service that even goes the extra mile.Made our relocation to Australia a breeze, couldn't have expected for a better service. Many thanks!
Julie Pesirla
08:02 22 Jun 16
Highly impressed with the professional and efficient services.Freight arrived super quick and perfectly packed/wrapped.Recommended and would definitely deal again.(Super content customer)
Rose S
09:26 12 Nov 15
Your New Zealand Courier and Freight Provider in Pakuranga, Auckland
At PACK & SEND Pakuranga we can handle all your New Zealand courier requirements as well as your general freight needs under one roof. With no restriction on weight or size and a courier service or general freight service to match your budget or time requirements, PACK & SEND Pakuranga provides one of the most comprehensive New Zealand courier services alongside an efficient general freight service. Need to send a parcel urgently? then our premium courier service will provide a stress-free solution. Our budget courier service is an ideal Trade Me courier solution for getting those items around New Zealand in a cost efficient manner. Have an item that is fragile, large, valuable or awkward? No problem, at PACK & SEND Pakuranga we have a fragile freight service that takes care of artworks, furniture, computer equipment, and anything else you can think of that requires extra care and attention.
Your International Freight and Shipping Partner in Pakuranga, Auckland
With so many International freight and shipping services available, PACK & SEND Pakuranga will have the right service for your needs. We know how hard it can be sending cargo overseas, precious or not, with excessive documentation, customs requirements and country legislation, but at PACK & SEND Pakuranga, we can take care of it all, hassle-free. For the shipping of cargo internationally, we have both Air Freight and Sea Freight services available. When you require your cargo within a specific timeframe, then our international courier service can provide certainty with up-to-the minute track and trace with signature on delivery for added security. For large amounts of cargo, our international economy courier service and air freight service allow for fast, cost efficient delivery. When time isn’t so much of an issue but your budget is, then our Sea Freight services will provide a cost effective option of getting your cargo to its final destination. At PACK & SEND Pakuranga we have Sea Freight to the door, or Sea Freight to the port.
WOW. I accidentally brought a car ignition key back from Gold Coast on Sunday right in the middle of the madness. Self isolating but rang P & S Takapuna and they came around (3 metres away from the doorstep) and they got it there in less that TWO (thats 2) days. Just WOW.
Rodger Anderson
04:56 27 Mar 20
I was glad that I used Pack & Send New Zealand, Manuka City Branch to send a box fromAuckland to Melbourne. Rita, the customer service was friendly & helpful. My box got picked upIn the morning on a Friday & despatched to Melbourne in the afternoon same day. There is a reasonable pick up charges. Most important is the package has arrived safely in Melbourne on Monday. I was very impressedby the efficiency of the freight service. I will have no doubt to use them again👍
Lily Poh Lee Wong
20:05 23 Mar 20
Exceptional service. I purchased a windsurfer on Trademe (a large and fragile item). Pack & Send met the seller, packaged it and ensured safe delivery to my house. All in all delivered in under 3 working days from sellers house in AK to my door Wellington. Jeremy and Sean (and the team) were friendly, professional and great to deal with. Highly recommend!
Ben Keegan
00:19 31 Jan 20
Trevor in Hamilton was absolutely amazing. Set expectations early, explained his process in detail and made sure my super fragile package was taken care of. That extra mile providing an excellent service 👍
Adam Pemberton
01:10 28 Nov 19
The people running it were lovely which made it all so easy.They were very professional .My stuff arrived promptly and they kept no touch til the very end .Thank you Palmy Packnsend.👌👍
Christine OShanassy
03:20 07 Nov 19
I want to give Mark and his team at Riccarton CHRISTCHURCH the best of reviews I have sent three shipments to the USA and personally was in the store sending the third shipment and the process was an enjoyable experience with top customer service, The best solution for my goods was achieved every time and so happy to have discovered this wonderful team ,I wouldn’t hesitate to recommend this great team Thank You Mark you and the team are amazing Thanks so much Robyn McEvedy
Robyn McEvedy
07:13 02 Oct 19
i sent pack and send an email request on a package from the north shore to nelson. they collected the item and then put more packing around it. sent it in lightning speed to arrive safely.will only deal with pack and send again.cheers, steve
Steven Mead
09:31 12 Sep 19
Freight services. Helpful and polite
Felicia Spierings
23:30 08 Sep 19
Excellent Service!! Thank you Trevor Roux (Pack & Send Hamilton)
Morne Will
01:28 31 Aug 19
Thanks so much for your help. We called about 10 courier companies and pack & send were the only company to offer an affordable service. Shane in Queenstown, you are an asset to the company with fantastic communication and effortless service.Best by miles
Catherine Louise Lyman
22:09 15 Aug 19
Great Service from Pack & Send Hamilton City. I’m moving for a graduate position from Hamilton to Wellington.Trevor at the Hamilton branch offered so much help from enquiry to knocking down a great deal. He’s organised everything and made my trip a lot easier.Thank you so much,Helen
Helen Tang
04:17 06 Aug 19
I worked with Trevor and Curt at Pack & Send Hamilton for a job moving my stuff abroad. They were extremely efficient time wise and the boxes are quite durable, as the items are fragile. Would certainly recommend for use in the future
Maxwell Bergmann
03:05 18 Jul 19
Absolutely fantastic service - highly recommend!
Vanessa Penman
05:50 14 Jul 19
Great service received from Avondale store. Both Michael and Sharon were awesome in dealing with customers. Would definitely recommend them.
Ravi Kini
00:21 09 Jul 19
Best service I’ve received for a very long time! Mark in Riccarton couldn’t have been any more professional, polite and efficient! An absolute pleasure to deal with and my package arrived safely. It had been packed to such a high standard. Thank you for your very kind help!
Hannah Drummond
04:43 26 Jun 19
It's true you get what you pay for. Pack & Send is a little more expensive than other carriers, but very well worth it. I've sent some very fragile, valuable and HEAVY things around the place with these guys. Always the best packaging and handling, and incredibly fast.
Deczor Grobot
22:53 18 Jun 19
Thank you very much to Trevor Roux from Pack&Send Hamilton City for getting all our goodies packed and shipped home to South Africa. Truly excellent and professional service ! Definitely highly recommend...
Dirk-wouter Bester
03:54 16 Jun 19
A big thank you to Rita at pack and send manukau for picking up the pieces after another shipping company couldn't pull through. highly recommended, if I ever have to ship overseas again I know who to call.
Warren Parker
03:17 10 Jun 19
Fantastic service and help from Damon in Palmerston North - he went way beyond the 'call of duty' and did an amazing packing and transport of a granite table to Auckland.Fully recommend Damon and his service anytime!
Carmel Maria Barnao
05:42 14 May 19
Highly recommend the Queenstown store! Extremely helpful & friendly and honestly took the weight off of my shoulders. Love your work :)
Jessica Diefenbach
02:15 03 May 19
Thank you for your great service! Trevor from the Hamilton Branch is amazing and very prompt and is onto it. He is a true professional and know his stuff. Fast service, prompt service and all done with excellent customer service. Thank you Trevor!
Octaviani Octaviani
04:19 30 Apr 19
I walked into this shop in Hamilton...what a nice helpful guy I found in Trevor....awesome...I will be dealing with him again for sure...Thank you Trevor!!!
Phillip Goosen
05:12 05 Mar 19
i dealt withTrevor at the Hamilton depot. he was very friendly and informative. he arranged for the packing and delivery of an outboard motor that was dropped off to him in Hamilton and delivered to me in Hawera.Wow.... speedy delivery organised Wednesday delivered Thursday. we were over the moon. we were very impressed with how well the outboard was packed. Well done to you. Will definately use your services again if need be and would highly recommend your services to others. Excellent service and communication. Many thanksKaren & Buddy
Karen Tauroa
20:57 31 Jan 19
Outstanding service - only a week out from Christmas, easy parking, instant attention and extremely helpful! The cost to send was lower than my expectations, and the speed to get this done top notch. True example of a great customer experience, thanks Mark!
Yvonne Duff
01:22 17 Dec 18
Called them in a frantic panic on a Friday afternoon and the Albany team were SO easy to deal with! Thanks so much for great service!
Amy Adelaide Brown
22:10 25 Nov 18
Brilliant service. My Dad left his Ipad at Auckland Airport. Pack N Send arranged everything. they picked it up and had it back to me in Christchurch the next day. Amazing, would highly recommend. Thanks Nick
Nick Haley
19:47 07 Nov 18
Thank you Rita (Manukau Branch), Rita and her husband are amazing, very well looked after, Reliable, great communication, very satisfied customer :-)
Reece Fish
05:04 06 Nov 18
Great service! Very friendly and willing to help in any way they can. Competitive prices too. Thanks guys for helping in my time of urgency.
Celesté Fourie
00:52 02 Nov 18
Prompt, efficient, friendly service.
Ruth Hammond
22:37 18 Sep 18
Thank you Mark from Pack & Send Riccarton. I was really looked after; Great communication, efficient service and I was really listened to. So great to see a company doing what they say they do. Will definitely use your services again.
Carolyn Jane Turner
21:28 05 Sep 18
I received exceptional service from Trevor at Pack & Send Hamilton. He helped me ship a load of household items to Sydney, and he helped package up a number or artworks for storage. Thanks Trevor for such great service.
Ross Nesdale
08:24 05 Sep 18
We used Trevor from Hamilton and he was outstanding. he made it totally stess free and was so easy. Thanks Trevor
Kayley And-Marcus Tidd
07:19 19 Aug 18
To Trevor at Pack and Send - Hamilton BranchThank you for such fantastic service! From enquiry through to delivery I received first class communication and help. I was sending a large box of belongings from NZ to the UK and Pack and Send couldn’t have been more helpful and friendly. Trevor helped me package my box for delivery and was very informative throughout the procedure. My box arrived in the UK in great condition and in a very quick time. Couldn’t recommend Pack and Send more!Thank you Trevor and all the best for the future �Milly
Milly Louch
20:53 14 Aug 18
Great communication and service from the Hamilton team. Definitely recommended 👍
Alesha Capewell
00:43 09 Aug 18
To Lindsay & Emily @ Pack & Send Dunedin.I have been living in China for some time now but still buy the odd thing from New Zealand and have it sent over. Last time I used another NZ wide postal service and the 10 day delivery ended up taking 3 months to arrive (with no tracking!). This time I remembered using Pack & Send from my days in Dunedin so emailed them to see if they could help. I am so glad I did.The service was exemplary and hassle free. I didn't have to worry about anything, Lindsay and Emily took care of all of it for me. And my package arrived, at my door in China, 3 days later!!!.Never have I experienced such wonderful, friendly and efficient service. Well done guys, you are the absolute best!
Seth Griffiths
02:03 04 Aug 18
Trevor Roux from the Hamilton store provided excellent service - totally painless experience. Thank you Trevor for your brilliant customer service.
Narelle Lodge
21:37 01 Aug 18
Very efficient Dunedin branch
Shahid Ali
03:34 13 Jul 18
Thanks Pack and Send. The bonnet arrived safely and I have to say you packaged it very well. I highly recommend this company as I was worried about getting it from Dunedin to Auckland safely. Awesome job team with great communication and safe delivery. I will definitely use your company in the future
Brenda Walsh
22:18 12 Jul 18
We used the Hamilton branch to send our parcel to Sydney Australia, the manager Trevor was awesome and we were very happy with the service, it arrived in OZ before we got back, but just a phone call to have it re-delivered the following day, love your service and would recommend it to all the family, thanks.
Para Puha
07:48 06 Jul 18
Very happy with the service at Pack and send Hamilton. Valuable art work got to its destination in one piece. Thank you Trevor!
Carolyn Fotofili
22:17 05 Jul 18
Thank you Pack & Send for getting a lost phone return promptly!
EB Greenwood
17:54 24 Jun 18
Everything was hassle free and a breeze nothing was too much trouble Highly recommend
Sue Macaskill
02:53 14 Jun 18
I used pack and send Hamilton to ship some items from NZ to England for moving back. A very good and easy experience would definitely recommend. Trevor was so friendly and helpful and arranged everything no problem. Amazing service
Kate Rutherford
00:17 20 Apr 18
To Jeremy - Pack & Send, Takapuna Branch, Auckland.There I was sitting at home late this afternoon, when my phone rang and it was a courier (a very friendly lady), to say that she was close by and about to deliver the Chair and Footstool! It was such a lovely surprise, as I didn't expect delivery of it quite so soon.Jeremy, they both look fantastic in their designated room, and I especially have you to thank for the professionally wrapped, and speedy delivery, and I'm ever so grateful to you and your team at the Takapuna Branch, for making the whole process so easy and painless for me.I look forward to dealing with you again, because with the superb service you have provided, I now have every reason to always use Pack and Send, so thanks again!
Joolz McKenzie Afendoulis
13:44 19 Apr 18
Thanks Pack & Send for safely getting my cast glass and raku artwork to my client all the way in Alaska. �
Jo Richards
01:24 18 Apr 18
I have dealt with this company twice in a month and have found them to be absolutely excellent! Very helpful and friendly too.They truly go the extra mile to help out!
Margaret Lavery
04:49 17 Apr 18
really good guys down in the chch office really easy to work with and good prices!
Corbin O'Neill
02:45 10 Apr 18
A big thanks to Mark and the team at Pack & Send Riccarton. Very happy with my experience – the packaging, service and communication! Mark was wonderful as I explained I needed to send my treasured family items from Christchurch to my transplanted home in California. The items arrived pretty quickly, and in perfect condition – artwork, Royal Albert china sets, and old framed family photos! I heartily recommend Pack & Send Riccarton.Gene Wilkins
Gene Wilkins
00:50 26 Mar 18
Blown away at these guys' packaging. I had a very fragile and large item sent last week.. it did take a bit longer to arrive than anticipated but when I saw how well it was wrapped I could see why. A foam padded box, bubblewrap, cardboard and cable ties. These guys sure know how to package stuff properly. AAA+++
Toni Bingley
23:08 22 Mar 18
The Team in Dunedin is amazing! So friendly, prompt and professional, made it so so easy and a pleasure to deal with
Amy Groat
19:56 21 Dec 17
Fantastic service from the guys, we send large fragile parts all around the country with no problems at all. AAA+++
Dale Parry
19:58 07 Dec 17
Fernando Diaz
00:33 01 Dec 17
Wow talk about service with a smile. These guys Mark and Andrew couldn't have tried any harder to help me and they undercut NZ Post hugely.They will be getting all of my repeat business in the future.And to top it all off they tell me that my package will be delivered in less than a week. In the past it has taken up to three weeks for a smaller parcel go go to the same address.Hats off to you Mark and your super cool staff.
Lyn Thompson
01:30 19 Oct 17
I would like to publicly thank, and recommend Richard from Tauranga Pack and Send. I required an urgent shipment of furniture and personal effects from Whakatane to Sydney in a very short time-frame and Richard could not have been more accommodating or willing! He uplifted within a couple of days and when I went to his office in Tauranga the day after uplifting to complete all the paperwork, he had packaged all items so thoroughly and carefully. He also helped me complete the customs paperwork very efficiently and within about 20 minutes we were all done! He kept me informed of progress and I received my shipment at my home in Sydney exactly one week later! Richard is professional, efficient and he cares about what he does. I can't recommend him and his service highly enough! I am so grateful. Elizabeth Sullivan, Sydney
Elizabeth Sullivan
01:50 15 Sep 17
I've had the most amazing, efficient, friendly, prompt service from the team in Takapuna this week on more than one service/transportation. Connor has been a delight to deal with and a huge credit to the team. Will be raving to everyone about this place. Thank you again Takapuna branch.From a very happy customer who will be definitely be returning.
Tyson Julie Edwards
04:28 01 Aug 17
Just wanted to say a massive thanks to your team at Pack & Send East Tamaki, you guys were absolutely amazing in reuniting an Ipad left in a taxi in Paris with a client here in New Zealand. She is one extremely happy customer. Lorraine - House of Travel Botany Junction
Lorraine Van Veen
23:36 12 Jun 17
Mike Coker
01:49 27 May 17
Glenn Town
21:54 23 May 17
Veronica Fellows
08:32 13 May 17
Robert McDowell
02:46 18 Apr 17
