PACK & SEND Avondale
| Franchisee: | Michael and Sharon Brough |
| Address: | 354 Rosebank Road Avondale, Auckland, 1026 |
| Phone: Email: | +64 (09) 953 3903 [email protected] |
| Opening Hours: | Monday – Friday, 8:30am – 5:30pm Saturday, 9am – 12pm HOLIDAY HOURS: |
What our customers have to say
I would highly recommend Pack & Send Avondale. I just received my 3 boxes without problems here in Melbourne(from Auckland). It was delivered as expected. 🙂 I always ask a lot of questions and Sharon was so nice and friendly in answering my queries.Excellent communication & service._Maeva
Sharon and Michael were so helpful and friendly. They suggested a more affordable way to send my package and even repackaged it for me. Fast service, too. Many thanks.
I recently sent 3 boxes of books to Ireland with Pack & Send Avondale. Mike and Sharon offer a very efficient and friendly service. My books arrived safely within a week of being sent.
A huge thank to Mike for the great service shown to me. An overnight parcel to Queenstown arrived safe and sound. Mike, helpful and cheerful and efficient manner was great.
The staff knows their stuff very well. They assisted me sending a 50 kg item overseas with no issues. Its very convenient and hassle free on my part. They also mad sure i get the right pricing too. Would highly recommend them.
The best service I have had in a very long time. First experience was during the last week until Xmas, the only company that ensured me that my package would make it to Palmerston in time for my son. And it arrived exactly when they advised. 2nd experience very much the same if not better. Super helpful, their experience and professionalism shine well over other companies. I absolutely trust the advice and arrival times they advise me of. Will only use this company now, as other fail to cm close to their services🙂
This is a lovely team always smiling and will go all out to make sure you are satisfied with their service. I have had parcel’s returned but they always keep you in the loop. Communication is smooth with them ever so helpful, that’s why I always go back to them. Keep it up! you guys are awesome!
Pack & Send Avondale are highly recommended. They provided personal, friendly and super professional service. Excellent communicators, fast and flexible pick up and delivery, all performed on time with a smile. I could not ask for more. Thank you.
Excellent service, above and beyond expectations as had a very tricky and heavy package.
Excellent, fast, friendly service - I’d definitely use these guys again
Awesome service! Great team!
What a fantastic company to deal with. Mike was amazing, I was so stressed about find a courier company who could returned my Instachill to the TV Shop, I tried a couple of companies with no luck even getting someone on the phone on a Saturday morning was impossible and their website are not user friendly, I just wanted to talk to a person. I found one company who would do it but it was going to cost me an arm and a leg and they only offered an urgent 3hr service, which I didn't need. THEN .... I found Pack & Send, their web site is super easy to navigate, they give you options and a number of Depots I could drop my item at, one of which was Mike at the Avondale site. One ph call (from a stressed me by this stage) and just like that Mike gave me the reassurance that it was not a problem, it could be done easy as and even better it was not going to cost me the earth. So in not even a minute on the ph I had my solution and my stress went away. It was super easy, no mucking around, I got to talk to an actual person, Mike, who is fantastic to deal with. Down to earth and easy to talk to. I came away a satisfied customer with more money in my pocket. I also got some interesting info about the TV Shop and what to watch out for when dealing with any items that need to be returned to them. I recommend using the Avondale Pack & Send, 100% best service ever !!! Great people to deal. If I could give 100+ stars as a review I would !!! I am going to tell everyone about this great company and customer focused service you will receive.
In mid October 2021, in the depths of Auckland's lockdown, I found myself in a difficult position when trying to fulfill my pre-lockdown plan to migrate to Switzerland. My world suddenly got a lot more complicated. With days to go before my departure, my travel revealed she'd made a mistake with my Business Class baggage weight allocation. I suddenly had to find an alternate way to send my stuff.The fantastic couple who run this freight business came to the rescue and I'm very grateful. Firstly, I thought seafreight would be cheapest but they showed me, in my circumstance, airfreight would be cheaper AND faster. Secondly, I had to make a judgement call to trust them and leave my stuff with them to 'pack and send' on to me as I had a plane to catch. They came through for me big time. What a relief. "Danke schon", as they say in Switzerland.Their service was top shelf.They showed me how to get great value for money.They were very professional and trustworthy.They were very responsive to my urgent needs.
Use this branch for my gallery business and they haven't missed a beat. From custom builds to quick turnarounds, I can't fault this family business. Well done!
Must recommend! Great service! The lady at the counter was very helpful and gave us a best deal.
Excellent service , needed to get a present to the UK ASAP . The lady at the counter was brilliant 😊 .. very very happy
Friendly staff easy to use. Take in your stuff. Fill in the paper work, pay and let Sharon do the rest. Tracking included in the price. Totally recommend.
This company is incredible - their work was faultless from our first enquiry to the end of the job. There were multiple collection and delivery points and the timing was spot on. Our things were so well loaded that absolutely nothing was damaged - not even a scratch and this was from our furniture to our art. And they were lovely people. They will always be our go to company for any job we have.
and Al Harrington Lavea, I just want to say how grateful we are, for Pack and Send Avondale, Auckland New Zealand for helping us fullfil our goal to reach out to our dear customers internationally with our traditional natural alternative medicine to get better, feel better. Thank you Sharon and your lovely husband for assisting our little humble family business. We will continue to use your services for as long as you exsist and be successful., you will have our support. I recommend you to any person or business to use your professional service anytime and we wish you all the best. Thank you kindly once again, see you soon for some more business... Frances and Al
I have been really happy with their service. They have sent a few glass framed items for me with extra care and attention arriving undamaged at the destination. Good quality, Good value. Thanks for the service
Ive gone from never even having met the Pack and Send Avondale team to having used their services many times in the last six months and I totally intend to keep on doing so.They Pack and Send where others fear to tread and send some extremely delicate and valuable items with no nonsense all round the world.They take a huge pride in packing things seriously and properly and have the networks in place to get things there faster than you would even imagine possible.You will absolutely not go wrong by trusting Mike and Sharon to get your stuff there fast and in the same top state you brought it to them in and with a touch of humour and style.
What an amazing team to deal with. Very professional and yet very humble and kind. The way they made me and my mum felt when we first met had kept us going back again because of that.They helped us all the day. WE could never pay you enough. Super happy with their service especially those unconditional smile and care. Amazing team to do business with. Blessings.
Absolutely amazing people to deal with, very happy and and easy going, they have always helped me out last minute multiple times and saved me alot of stress. I can't thank them enough.very recommend very any one looking for great service and on time deliveries big or small.Thanks so much Michael & Sharon
These guys are great! I had 4 big boxes of stuff to go to my daughter in wellington..they made it super easy. Very reasonable pricing. Thank you 🙂
Michael, Sharon & Nathan were absolutely fantastic !. Moving is always a challenge & you can be as prepared as you can for moving day. They are such hardworking guys & lifted things I can't even move ! Excellent at utilizing all the space in the vehicles & getting you moved with a smile. Awesome experience I'd recommend them to anyone & everyone !
Love dealing with these guys. Fast efficient friendly and professional totally recommend .
I can not rate Avondale Pack & save highly enough.I had to get an electric scooter from Auckland to Nelson b4 Xmas for my son in 3 days. Sharon went out of her way to make this happen! Her mother in law picked up the scooter, her husband packaged and made it fit into the right sized box to ensure it made it b4 Xmas... and it did!Thank you Sharon and the team - you went above and beyond and made my sons Xmas 🙂
Mike and Sharon are simply the best. Over the years I have used numerous freight companies in 3 countries and the knowledge and professionalism Mike and Sharon showed is second to none. I asked them to pack and send 250kg of extremely valuable possessions from my deceased mother’s estate from NZ to Brisbane Australia and every singe item arrived safely and as if had never been moved. They were extremely competitive on price and made a seemingly difficult job so easy. Thank you Mike and Sharon you are the A team.Regards Richard
I had to send a painting to Ch/Ch - OMG what fantastic service Michael and Sharon were concerned that my packaging was maybe a bit poor, they tidied it up labelled it all with lashings of good will and humour. Give me hands on business owners any time.Now looking for something else to send as I enjoyed the experience so much.Thank you cheers Gay Pedersen Mt Albert
Thank you, Sharon and Michael Brough of Rosebank Road branch in Avondale, Auckland. Excellent, courteous and helpful service. Highly recommended. Sending four boxes of personal items from Avondale to Sydney back in July/August after the Auckland/NSW border was lifted. Arranged for the boxes to be delivered to Sydney local Pack & Send in Seven Hills after Customs clearance for pick-up. Very satisfied with all… Very professional, efficient, reliable, customer friendly with smiles.
AMAZING SERVICE EVERY TIME!! I have been using Avondale Pack and Send for a couple of years now. We import vintage art /design from the US and locally manufacture furniture here in NZ and the logistics of freight is crucial to our business! Michael and Sharon are always super friendly, efficient, and extremely hardworking. As an importer and exporter who has dealt with many freight companies in my time I would not waste my time to go anywhere else! Thank you Michael and Sharon
The team at Avondale Pack & Send end are just amazing! Incredibly professional and always go above and beyond in terms of service!Highly recommended!!
Very easy and friendly experience, got some wheels shipped and arrived in no time!
Mike and Sharon have been so helpful to me with all my deliveries through Pack & Send Avoldale. They are an incredibly friendly team who are hugely understanding and patient, they always go above and beyond with supporting customers and make the service extremely efficient and pleasant! It has been a pleasure working with this team 🙂
Michael and his team have been helping us expand our business over the last year or so, with multiple deliveries. Their reliable service, has been flexible with our requirements and always delivered our goods on-time and in perfect condition. I can highly recommend this fabulous team!
We haven't been using their service for very long but would definitely recommend them to everyone. Sharon and Michael are very professional, friendly and fast, always make our office visit happy and pleasant. The home pickup they provide is even better and helped us a lot when we were unable to move during lockdown. Thank you!
Mike & Sharon redefine what people know and expect as service, their idea of regular service is everyone else's exceptional. No we can't - is not in their vocabulary. They give a kiwi quality of service and efficiency that is not often found with regular courier companies. As a husband & wife team they look after their clients with humour and care, and take a very real responsibility for your goods - door to door. Thanks, Dave - Bucket man.
This was honestly the best service I have ever experienced! Got the product there in record time, I could not believe it! You guys are fantastic. I highly recommend Michael and Sharon. I will be using them again.
Mike, Sharon and the team at Pack & Send Avondale are just amazing! They went above and beyond in helping me with a quite tricky delivery and pick up of some documents. Their kindness, empathy, and support really helped me to not lose hope in getting international couriered packages. They were in constant clear and concise communication throughout the process. I very much appreciate having met them and cannot recommend them enough! They're my go-to for any shipping, packing and moving! Thank you guys!
Truly grateful and thankful for the greatest customer service I've received today from Michael brough and sharon brough , caring and loving 💞s, much appreciated for your guys help and a 10/10 highly recommended your business for sending and packing, two the avondale branch 👍💞💯
Both Michael and Sharon Brough provided fantastic service. I highly recommend them. They were at my door step within an hour of my confirmation. My goods arrived well before time and in good condition. I will definately use them and have recommended to my friends and family.
I had a large old framed print in with a glass cover sent to me and it arrived in a few days. The contact with Avondale Pack and Send was great and the packing was very good. The print was fully protected in very good packaging
I would 100% recommend using Pack and Send, Avondale. Sharon and Michael were friendly, organised and flexible. The email communication was exceptional. Thanks Sharon and Michael for the incredible service!
These people are astonishingly friendly and supportive. They go well beyond the call of duty. You feel like you're the only person they're dealing with, when in fact they are super busy with many others. I can't recommend them highly enough. Whenever I'm sending anything in the future, these will be the people I will call on. Huge thank you's to you Sharon and Michael.
Sent two pieces of family art to my so. In Tuscon. They arrived in LA the same day and after 3 days were in Tuscon - I had also arrived. They were very well packed so in top condition - thank you so much for such efficient service.
Mike from Pack and Send is genuinely one in a million. The level of detail, efficiency, proactiveness and care we received directly contributed to saving a massive contract for our business. We would recommend his services in a heartbeat. Thank you for EVERYTHING Mike.
Mike was amazing I needed an oversized painting to be framed packed and delivered last minute. They handled everything. Good service is hard to find, They are more than just a business, but actually care about your business! He was also intouch with regular updates, which helped keep me calm while I was at work
Gave Pack & Send Avondale a near impossible task to the East Coast of USA, no problem, done inside a week! Can't thank Michael and the team enough. Pack & Send Avondale now do all our shipping. AAA+, couldn't be happier. Cheers Rob
I would highly recommend Sharon & Michael to ship your goods. Their quote was the best. They're flexible. Pickup was prompt. They do all the paperwork, packing. Delivery to me in regional Australia took less than 2 weeks. Excellent service!
Fantastic customer service and prompt delivery. Do recommend. Will definitely use their services again. Thanks
I had to get a painting to Nelson after purchasing off Trade Me but a pick up was the only option. So I got it dropped off to Sharon at Pack N Send Avondale.. Sharon packaged it for me and within 2 days it was on my door step in great condition.Excellent service ,would use again...highly recommend ...
Absolutely fantastic service. Our son wanted his pc sent to him from Auckland to Melbourne asap. Pack & Send had this to him in 3 days at his doorstep. I have no doubt we will be sending more to him in the near future.
Absolutely fantastic service. Our son wanted his pc sent to him from Auckland to Melbourne asap. Pack & Send had this to him in 3 days at his doorstep. I have no doubt we will be sending more to him in the near future.
Excellent service and very reasonable price to send boxes to Christchurch. Highly recommend, thank you very much Sharon.
They took care of everything. Made the process easy. And the stuff was extremely well packed. Cheers
I would not hesitate to send items using Avondale Pack and Send. The level of service was superb. The item was a vintage cast iron pot belly, not only was it very heavy but it was also fragile and awkwardly shaped. Mike worked with a difficult seller to arrange collection and packed it in a custom crate! Sharon emailed me shortly after with the tracking details. Thanks again.
Such a friendly service! The owners are amazing. Would definitely recommend to others. The process and shipping is so easy and quick. Will definitely be visiting more to ship more things in the future! 10/10
These guys are something else!!!Great service and super friendly. The shop is clean and having a new option for sending my stuff is amazingThank you guys
Recently used this service sent something to Christchurch and my gosh, it is easily one of the best courier services out here in Auckland. The shipping was speedy and the process was so easy and hassle free. The owners Michael and Sharon are lovely and such good sports, they made sure I was well taken care of and I had everything I needed - I will definitely be coming back here and I highly recommend this place to anyone that is looking to ship stuff domestically. So happy to have found this place!
Your New Zealand Courier and Freight Provider in Avondale
At PACK & SEND Avondale we can handle all your New Zealand courier requirements as well as your general freight needs under one roof. With no restriction on weight or size and a courier service or general freight service to match your budget or time requirements, PACK & SEND Avondale provides one of the most comprehensive New Zealand courier services alongside an efficient general freight service. Need to send a parcel urgently? then our premium courier service will provide a stress-free solution. Our budget courier service is an ideal Trade Me courier solution for getting those items around New Zealand in a cost efficient manner. Have an item that is fragile, large, valuable or awkward? No problem, at PACK & SEND Avondale we have a fragile freight service that takes care of artworks, furniture, computer equipment, and anything else you can think of that requirements extra care and attention.
Your International Freight & Shipping Partner in Avondale – Couriers Auckland
With so many International freight and shipping services available, PACK & SEND Avondale will have the right service for your needs. We know how hard it can be sending cargo overseas, precious or not, with excessive documentation, customs requirements and country legislation, but at PACK & SEND Avondale, we can take care of it all, hassle-free. For the shipping of cargo internationally, we have both Air Freight and Sea Freight services available. When you require your cargo within a specific timeframe, then our international courier service can provide certainty with up-to-the minute track and trace with signature on delivery for added security. For large amounts of cargo, our international economy courier service and air freight service allow for fast, cost efficient delivery. When time isn’t so much of an issue but your budget is, then our Sea Freight services will provide a cost effective option of getting your cargo to its final destination. At PACK & SEND Avondale we have Sea Freight to the door, or Sea Freight to the port.
Christmas Sending DeadlinesNovember 20, 2023 - 10:46 am- Small business logistics showcase – EarthaSeptember 4, 2023 - 9:28 am
