couriers-queenstown-earl-street - Pack and Send New Zealand

PACK & SEND Queenstown

Franchisee:	Marsden & Mandy McCarthy
Address:	5a Earl Street Queenstown 9300 New Zealand
Phone: Email:	+64 (03) 442 8498 [email protected]
Opening Hours:	Monday – Friday, 9am – 5:30pm Saturdays by appointment

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What our customers have to say

PACK & SEND QUEENSTOWN

4.1

Based on 17 reviews

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These people could not have been more helpful; made an accurate cost assessment, talked me through processes for getting shipment ready, labelled, collected and delivered, with alerts when I needed to do something further. Package arrived in excellent condition and staff were very friendly and helpful. I tried to do same task with other places and could not even get a reply to my queries. These people are so helpful and good at their work.

Helen Conaglen

23:19 28 Apr 19

Great service! Would highly recommend the service here! Extremely professional and friendly customer service 10/10

George Dagg

03:13 28 Apr 19

I am an Arrowtown artist selling high-end artworks to a largely international market, so the company I use has to know how to handle artworks and be reliable with deliveries. I have sent my artwork using Pack and Send Queenstown for several years now and they are fantastic at what they do. The staff are friendly and helpful and take the greatest care of my paintings. Every item that they have handled has arrived safely and been in perfect condition. I thoroughly recommend using Pack and Send Queenstown.

Jenny Mehrtens

02:24 18 Apr 19

Unbelievable troubleshooting and brainstorming of solutions to a problem I got myself into. Shane at Pack & Send in Queenstown was able to source domestic transport for my parcel from Queenstown to Auckland within hours of our conversation. The information given to me by Shane allowed me to price my realistic best option, both financially and reliably which Pack & Send where miles ahead of all other companies and personal ideas. Can not thank them enough for their service and again HIGHLY recommend their business to any urgent package deliveries based on my experience. Ryan

Ryan Morris

02:12 14 Apr 19

I have been sending packages with QST P&S for several years. They have always been very helpful and have packaged the goods superbly. Lately I accidently left some photos behind and they were so kind as to Pack and Send them for me. Their courteous service goes above and beyond the normal call of duty. Their prices also are very competitive. Therefore overall they offer an excellent service.

Ron Enzler

21:08 11 Apr 19

Terrible service, would NOT recommend. They collected a valuable neon artwork to send to the UK but broke it before they even packed it. And then refused to pay for its replacement, offering only 10% of its value. They didn’t ask me to complete any forms and didn’t say that it wasn’t insured. Had to fight to even get a direct response from Matthew Everest the CEO. Definitely wouldn’t advice anyone to use them.

Ben De Haan

08:08 03 Apr 19

Great service and prompt delivery. Shane was especially helpful as he guided me and kept me informed throughout the journey. Would def use again in the future.

Chris McCafferty

19:41 14 Jan 19

Had some expert assistance from Shane and got my package sent no fuss no hassle. Class service bai

Michael Corry

19:06 14 Jan 19

The most unprofessional and unsufficient company that I ever used in my life, terrible service Didn't provide correct informationThey didn't even know what they can send and not. Me and my Partner decided to sent a suitcase to Argentina. We werent aware about the laws and PACK'N'SEND neither even when is their job. Suitcase stopped in customs for 3 months and even hiring brokers as they told us we couldn't get it through. Brokers told us from day 1 that was impossible to freed an item like that. They don't inform you at all they just take your money, even they lie to you to cover themselvesCost 700 dollars and now suitcase is broken and back in New Zealand. Service incomplete and they don't want to refund the money. Waste of time and money. Definitely I do not recommend

Sebastian Sagaian

16:36 21 Nov 18

We had exceptional service from Prue who help us send our ski gear back to the UK. She went above and beyond our expections, helping us pack our things effectively into a small box to save us money as well as accomodating our complex logistical demands. Could not recommend them enough. Thanks again

caitlin mackridge

11:21 16 Nov 18

I used them to send a package back to the uk. The service and communication was great and the package arrived safe and sound in the U.K within a really short timeframe. Very happy.

Vicky Jenkins

02:11 22 Aug 18

I submitted the online form for a quote, the followed up with a phone call and the quote came through later that day. There were 3 mistakes on the quote including the destination of the package, the service requested and that it needed picked up. I rang to correct the information so that I could get the quote updated. I was told that I was wrong about my postcode and the staff member on the phone proceeded to talk over me and insist that the were correct ( the quote said wanaka instead of queenstown as the destination). The never sent a new quote, it's been a week. This was for $700 worth of shipping and insurance. I will avoid dealing with them again and would suggest that you look for other options.

Nathan Donaldson

22:54 05 Jul 18

waste of time and money. send a box from queenstown to china. did not provide me correct information. did not fill up the form correctly. so the box got stop by the custom and had to come back to me. no refund no excuse from the queenstown team. had to deal with the head quarter of pack n send as the queenstown team are incompetent. glad i would never have to use their service again

Juchli Maxence

01:44 26 Apr 18

I use Pack and send for all of my overseas artwork. They box them all up beautifully and then arrange for DHL to collect from them. Takes all the worry out of the process and I can send fragile artworks with confidence knowing they will arrive in one piece. Thank you Marsden and Pru for doing such an amazing professional job at such a reasonable price.

Julia Milley

23:21 13 Mar 18

The package was sent in the name of the company rather than the actual sender so recipient wouldn't know who it's from.

Alo Sarv

04:55 20 May 16

Clint James

21:21 29 Aug 15

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Your New Zealand Courier and Freight Provider in Queenstown

At PACK & SEND Queenstown we can handle all your New Zealand courier requirements as well as your general freight needs under one roof. With no restriction on weight or size and a courier service or general freight service to match your budget or time requirements, PACK & SEND Queenstown provides one of the most comprehensive New Zealand courier services alongside an efficient general freight service. Need to send a parcel urgently? then our premium courier service will provide a stress-free solution. Our budget courier service is an ideal Trade Me courier solution for getting those items around New Zealand in a cost efficient manner. Have an item that is fragile, large, valuable or awkward? No problem, at PACK & SEND Queenstown we have a fragile freight service that takes care of artworks, furniture, computer equipment, and anything else you can think of that requires extra care and attention.

Your International Freight and Shipping Partner in Queenstown

With so many International freight and shipping services available, PACK & SEND Queenstown will have the right service for your needs. We know how hard it can be sending cargo overseas, precious or not, with excessive documentation, customs requirements and country legislation, but at PACK & SEND Queenstown, we can take care of it all, hassle-free. For the shipping of cargo internationally, we have both Air Freight and Sea Freight services available. When you require your cargo within a specific timeframe, then our international courier service can provide certainty with up-to-the minute track and trace with signature on delivery for added security. For large amounts of cargo, our international economy courier service and air freight service allow for fast, cost efficient delivery. When time isn’t so much of an issue but your budget is, then our Sea Freight services will provide a cost effective option of getting your cargo to its final destination. At PACK & SEND Queenstown we have Sea Freight to the door, or Sea Freight to the port.

PACK & SEND Queenstown

What our customers have to say

Your New Zealand Courier and Freight Provider in Queenstown

Your International Freight and Shipping Partner in Queenstown

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