PACK & SEND Palmerston North
| Franchisee: | Ngaire & Damon O’Donnell |
| Address: | 355 Main Street Palmerston North New Zealand |
| Phone: Email: | +64 (06) 826 4337 [email protected] |
| Opening Hours: | Monday – Friday, 8.30am – 5.30pm Saturday, 9.00am – 12.00pm |
What our customers have to say
Absolutely fabulous service from Damon and Ngaire. Sent items from P.Nth to Western Australia on Monday, they arrived Thursday. They were very well packaged and was the most stress free experience ever. Will most definitely be using them again and highly recommend them.
Aroha Crowther
07:18 16 Jan 20
Amazing service, going over and above. would recommend to anyone. Thank you very very much 😊
Cheryl Angel
05:14 09 Jan 20
Had tried NZPOST for shipping a large package from Palmerston North to London for my partners Christmas present. They would not provide any substantive customs processing or accept a customs declaration for multiple goods, nor would they provide any sufficient tracking and had extended time for delivery. Ngaire and Damon were exceptional. Extremely helpful and well resourced - friendly and understanding. They took incredible care in their customer service and made sending an international package super easy. My package departed New Zealand and arrived in London 3 days later so absolutely fantastic on delivery time-frames and everything arrived as originally sighted. Hopefully I do not have to resort to international postage for much longer however will be doing so via Pack and Send Palmerston North and recommend that others do the same.
greeneyedsavant 666
06:37 20 Dec 19
I am very impressed with Pack and Sends Service. Excellent communication, my fragile items were packaged very well. And a very efficient delivery time. I highly recommend this service to others.
Mike Clarke
20:44 13 Dec 19
Shipped some delicate items from P Nth to London for me, arrived in perfect condition. The Heron ornament was about 9 ins high, and had very delicate claws, but arrived in perfect shape due to some brilliant packing at that end. Definitely recommend due to the care and attention shown.
Annette Purcell
11:10 04 Dec 19
I had a glass lamp sent from NZ to London. They packed and sent it on Monday. I received it on Friday morning in perfect condition. Outstanding service. I rang from London and had all my questions answered. They made the whole process so easy. Very polite and professional. Highly recommend.
Isa Majothi
19:53 02 Dec 19
They understand how important/special sending things back home can be. And help make it easy and affordable.
Priscilla Reddy
03:07 02 Dec 19
Excellent and a stress-free service. They took great care of our fragile freight and even picked it up for us. We will definitely use them again!
B&M Driver Training
04:31 19 Nov 19
Excellent, friendly and professional service. Totally recommend to anyone looking for a peace-of-mind packing and freighting service. Thanks folks.
Raymond Watchman
22:24 15 Nov 19
Have used Pack'n'send several times now and each time the service has been superb, extremely efficient and professional. I won't be using NZ Post again. Thank you Damon and Ngare.
Bill Bundle
20:38 14 Nov 19
This is far and a way the best customer service I have ever experienced; Damon and Ngaire took a personal interest and a shared accountability for the recovery of an art work sent to America. It was a long and tedious process frought with bureacratic red tape, incompetance and recalcitrance by sub contracted companies. The recovery process required calm good humoured persistance and they formed a strong alliance with me to achieve a good end result. Thank you both very much. I cannot recommend you highly enough!Mark
mark tisdall
18:40 07 Nov 19
Awesome service, Ngaire and Damon were very helpful and friendly. Made the whole process super easy and for a good price too! Would definitely recommend
Michelle Trotter
00:29 04 Nov 19
Hello to all.What a great team just excellent AAA PlusKing RegardsJohn.
JOHN AKERSTEN
11:54 15 Oct 19
Excellent service. Both Ngaire and Damon are polite, understanding of your needs and offer lots of advice. Very easy to book, door to door service and they give advice depending on the country you're shipping to. Would use again and again! Thank you!
Abi Porteous
11:57 04 Oct 19
Very efficient. Price is good.
丁艳
01:54 13 Sep 19
great service and great price
Darrell McMaster
03:48 05 Sep 19
You were very friendly and helpful and assisted me with the customs regulations. The packages arrived promptly and the price was very reasonably. Dovetale Press will certainly use your services again! Thank you very much.
Gill Claridge
08:34 31 Aug 19
Fantastic service ..extremely helpful. They made delivery to Austalia easy ! Very securely packed and prompt service. Got to its destination super quick. Great tracking service, These are your guys ! THANKYOU 😁 will definitely send with Damon and Ngairie again !
Sonia Savage
09:11 20 Aug 19
Damon quickly and efficiently packed two bicycles and three large suitcases going to the US. Friendly, informative, and got the job done. In fact the shipment arrived in perfect shape and early. Tracking was perfect and allowed us to follow all the way. He helped with all the customs paperwork and left us with peace of mind. Will definitely use again.
Richard Neill
02:20 20 Aug 19
Damon quickly and efficiently packed two bicycles and three large suitcases going to the US. Friendly, informative, and got the job done. In fact the shipment arrived in perfect shape and early. Tracking was perfect and allowed us to follow all the way. He helped with all the customs paperwork and left us with peace of mind. Will definitely use again.
Richard Neill
02:20 20 Aug 19
Damon was fantastic to deal with, he made it so easy to deal with, this was a large piece of furniture we brought in fielding. He said no problem we can pick it up for you. It was very well packed as there was glass in the door. Would recommend then to anybody. Thanks Damon.
Paul Appleby
02:03 17 Aug 19
Posted a delicate package to WA and it arrived in 3 days! Postage within NZ would struggle to compete with that. The owners are friendly, helpful and professional. An amazing service and will be using Ngaire and Damons s business again
Ian Eagle
19:51 15 Aug 19
Great service and real friendly people. Would highly recommend and will be using their service again. AAA+++
Alan Car Cash
02:57 06 Aug 19
Great service and real friendly people. Would highly recommend and will be using their service again. AAA+++
Alan Car Cash
02:57 06 Aug 19
It’s refreshing to deal with people who are professional and know what they are talking about. I had fragile items to send and they packed them extremely well. Excellent communication and prompt service from Damon. Thank you!
Linda Macfarlane
05:55 05 Aug 19
It’s refreshing to deal with people who are professional and know what they are talking about. I had fragile items to send and they packed them extremely well. Excellent communication and prompt service from Damon. Thank you!
Linda Macfarlane
05:55 05 Aug 19
Highly recommend Pack and Send Palmy and their amazing service! Damon was a tremendous help every step of the way. Thank you so much Pack and Send Palmy
Samuel Russell
22:32 01 Aug 19
Great service! Took support to collect passport from high commission in Australia and received within 3 days, so happy with the level of management. Well organised team.
MD. TAIMUR RAHMAN
06:46 01 Aug 19
Would highly recommend these guys to anyone wanting or needing to send something to another part of NZ, or even overseas! Such awesome people to deal with and I can't fault their communication or professionalism. Would definitely use them again!
Marianne Sayer
01:49 12 Jul 19
Best of the best! Very quick and prompt! They packed some expensive items superbly well! Thanks heaps guys! 🙂
Charles Allen
01:49 20 Jun 19
I thought I would need to go to Wellington to freight a large parcel to the UK but Pack and Send Palmerston North provided a fantastic service and were very helpful. Parcel arrived within a week.
Vicky Forgie
02:25 13 Jun 19
We had a very large and fragile parcel to post to Switzerland. I was expecting it to be a huge pain in the backside and dreading the potential outcome....... however Damon at Pack & Send made it so easy. They were fast, friendly and most importantly cost effective.....I will definitely be using them again!
Ian Chapman
19:49 08 May 19
Absolutely awesome people to work with, I recieved my rocking chair in perfect condtion yesterday, from Palmerston North to Southland, I recommend these guys totally.
Geraldine Todd
19:13 09 Apr 19
Very helpful and professional service. I had a neon sign sent to Auckland and the packaging was outstanding. The cost was below expected and arrived very quickly. Highly recommend and extremely easy to deal with. Good work!
Steve McHardy
06:44 08 Apr 19
10 out of 10 for service, competency and delivery. Can't fault them. Top notch. Try them, you won't be disappointed.
Ros Sargent
04:13 08 Apr 19
Nothing was a problem for these guys, I appreciated their help to get my post sent off. Great location and great service!
Amy Fowler
03:01 25 Mar 19
Your New Zealand Courier and Freight Provider in Palmerston North
At PACK & SEND Palmerston North we can handle all your New Zealand courier requirements as well as your general freight needs under one roof. With no restriction on weight or size and a courier service or general freight service to match your budget or time requirements, PACK & SEND Palmerston North provides one of the most comprehensive New Zealand courier services alongside an efficient general freight service. Need to send a parcel urgently? Then our premium courier service will provide a stress-free solution. Our budget courier service is an ideal Trade Me courier solution for getting those items around New Zealand in a cost efficient manner. Have an item that is fragile, large, valuable or awkward? No problem, at PACK & SEND Palmerston North we have a fragile freight service that takes care of artworks, furniture, computer equipment, and anything else you can think of that requires extra care and attention.
Your International Freight and Shipping Partner in Palmerston North
With so many International freight and shipping services available, PACK & SEND Palmerston North will have the right service for your needs. We know how hard it can be sending cargo overseas, precious or not, with excessive documentation, customs requirements and country legislation, but at PACK & SEND Palmerston North, we can take care of it all, hassle-free. For the shipping of cargo internationally, we have both Air Freight and Sea Freight services available. When you require your cargo within a specific timeframe, then our international courier service can provide certainty with up-to-the minute track and trace with signature on delivery for added security. For large amounts of cargo, our international economy courier service and air freight service allow for fast, cost efficient delivery. When time isn’t so much of an issue but your budget is, then our Sea Freight services will provide a cost effective option of getting your cargo to its final destination. At PACK & SEND Palmerston North we have Sea Freight to the door, or Sea Freight to the port. Call us today for a quote or get an estimate online!
Trevor in Hamilton was absolutely amazing. Set expectations early, explained his process in detail and made sure my super fragile package was taken care of. That extra mile providing an excellent service 👍
Adam Pemberton
01:10 28 Nov 19
The people running it were lovely which made it all so easy.They were very professional .My stuff arrived promptly and they kept no touch til the very end .Thank you Palmy Packnsend.👌👍
Christine OShanassy
03:20 07 Nov 19
I want to give Mark and his team at Riccarton CHRISTCHURCH the best of reviews I have sent three shipments to the USA and personally was in the store sending the third shipment and the process was an enjoyable experience with top customer service, The best solution for my goods was achieved every time and so happy to have discovered this wonderful team ,I wouldn’t hesitate to recommend this great team Thank You Mark you and the team are amazing Thanks so much Robyn McEvedy
Robyn McEvedy
07:13 02 Oct 19
i sent pack and send an email request on a package from the north shore to nelson. they collected the item and then put more packing around it. sent it in lightning speed to arrive safely.will only deal with pack and send again.cheers, steve
Steven Mead
09:31 12 Sep 19
Freight services. Helpful and polite
Felicia Spierings
23:30 08 Sep 19
Excellent Service!! Thank you Trevor Roux (Pack & Send Hamilton)
Morne Will
01:28 31 Aug 19
Thanks so much for your help. We called about 10 courier companies and pack & send were the only company to offer an affordable service. Shane in Queenstown, you are an asset to the company with fantastic communication and effortless service.Best by miles
Catherine Louise Lyman
22:09 15 Aug 19
Great Service from Pack & Send Hamilton City. I’m moving for a graduate position from Hamilton to Wellington.Trevor at the Hamilton branch offered so much help from enquiry to knocking down a great deal. He’s organised everything and made my trip a lot easier.Thank you so much,Helen
Helen Tang
04:17 06 Aug 19
I worked with Trevor and Curt at Pack & Send Hamilton for a job moving my stuff abroad. They were extremely efficient time wise and the boxes are quite durable, as the items are fragile. Would certainly recommend for use in the future
Maxwell Bergmann
03:05 18 Jul 19
Absolutely fantastic service - highly recommend!
Vanessa Penman
05:50 14 Jul 19
Great service received from Avondale store. Both Michael and Sharon were awesome in dealing with customers. Would definitely recommend them.
Ravi Kini
00:21 09 Jul 19
Best service I’ve received for a very long time! Mark in Riccarton couldn’t have been any more professional, polite and efficient! An absolute pleasure to deal with and my package arrived safely. It had been packed to such a high standard. Thank you for your very kind help!
Hannah Drummond
04:43 26 Jun 19
It's true you get what you pay for. Pack & Send is a little more expensive than other carriers, but very well worth it. I've sent some very fragile, valuable and HEAVY things around the place with these guys. Always the best packaging and handling, and incredibly fast.
Deczor Grobot
22:53 18 Jun 19
Thank you very much to Trevor Roux from Pack&Send Hamilton City for getting all our goodies packed and shipped home to South Africa. Truly excellent and professional service ! Definitely highly recommend...
Dirk-wouter Bester
03:54 16 Jun 19
A big thank you to Rita at pack and send manukau for picking up the pieces after another shipping company couldn't pull through. highly recommended, if I ever have to ship overseas again I know who to call.
Warren Parker
03:17 10 Jun 19
Trevor in Hamilton provided great, friendly service and professional packaging. Fast delivery, took one day from Hamilton to Napier. Excellent service.
Melanie Strydom
20:16 16 May 19
Fantastic service and help from Damon in Palmerston North - he went way beyond the 'call of duty' and did an amazing packing and transport of a granite table to Auckland.Fully recommend Damon and his service anytime!
Carmel Maria Barnao
05:42 14 May 19
Highly recommend the Queenstown store! Extremely helpful & friendly and honestly took the weight off of my shoulders. Love your work :)
Jessica Diefenbach
02:15 03 May 19
Thank you for your great service! Trevor from the Hamilton Branch is amazing and very prompt and is onto it. He is a true professional and know his stuff. Fast service, prompt service and all done with excellent customer service. Thank you Trevor!
Octaviani Octaviani
04:19 30 Apr 19
I walked into this shop in Hamilton...what a nice helpful guy I found in Trevor....awesome...I will be dealing with him again for sure...Thank you Trevor!!!
Phillip Goosen
05:12 05 Mar 19
i dealt withTrevor at the Hamilton depot. he was very friendly and informative. he arranged for the packing and delivery of an outboard motor that was dropped off to him in Hamilton and delivered to me in Hawera.Wow.... speedy delivery organised Wednesday delivered Thursday. we were over the moon. we were very impressed with how well the outboard was packed. Well done to you. Will definately use your services again if need be and would highly recommend your services to others. Excellent service and communication. Many thanksKaren & Buddy
Karen Tauroa
20:57 31 Jan 19
Best courier service with fast at 24/7 chat online team specially Aria .. with her professional communcation ..
Tazeem Ali
07:27 31 Dec 18
Outstanding service - only a week out from Christmas, easy parking, instant attention and extremely helpful! The cost to send was lower than my expectations, and the speed to get this done top notch. True example of a great customer experience, thanks Mark!
Yvonne Duff
01:22 17 Dec 18
Called them in a frantic panic on a Friday afternoon and the Albany team were SO easy to deal with! Thanks so much for great service!
Amy Adelaide Brown
22:10 25 Nov 18
Brilliant service. My Dad left his Ipad at Auckland Airport. Pack N Send arranged everything. they picked it up and had it back to me in Christchurch the next day. Amazing, would highly recommend. Thanks Nick
Nick Haley
19:47 07 Nov 18
Thank you Rita (Manukau Branch), Rita and her husband are amazing, very well looked after, Reliable, great communication, very satisfied customer :-)
Reece Fish
05:04 06 Nov 18
Great service! Very friendly and willing to help in any way they can. Competitive prices too. Thanks guys for helping in my time of urgency.
Celesté Fourie
00:52 02 Nov 18
Prompt, efficient, friendly service.
Ruth Hammond
22:37 18 Sep 18
Thank you Mark from Pack & Send Riccarton. I was really looked after; Great communication, efficient service and I was really listened to. So great to see a company doing what they say they do. Will definitely use your services again.
Carolyn Jane Turner
21:28 05 Sep 18
I received exceptional service from Trevor at Pack & Send Hamilton. He helped me ship a load of household items to Sydney, and he helped package up a number or artworks for storage. Thanks Trevor for such great service.
Ross Nesdale
08:24 05 Sep 18
We used Trevor from Hamilton and he was outstanding. he made it totally stess free and was so easy. Thanks Trevor
Kayley And-Marcus Tidd
07:19 19 Aug 18
To Trevor at Pack and Send - Hamilton BranchThank you for such fantastic service! From enquiry through to delivery I received first class communication and help. I was sending a large box of belongings from NZ to the UK and Pack and Send couldn’t have been more helpful and friendly. Trevor helped me package my box for delivery and was very informative throughout the procedure. My box arrived in the UK in great condition and in a very quick time. Couldn’t recommend Pack and Send more!Thank you Trevor and all the best for the future �Milly
Milly Louch
20:53 14 Aug 18
Great communication and service from the Hamilton team. Definitely recommended 👍
Alesha Capewell
00:43 09 Aug 18
To Lindsay & Emily @ Pack & Send Dunedin.I have been living in China for some time now but still buy the odd thing from New Zealand and have it sent over. Last time I used another NZ wide postal service and the 10 day delivery ended up taking 3 months to arrive (with no tracking!). This time I remembered using Pack & Send from my days in Dunedin so emailed them to see if they could help. I am so glad I did.The service was exemplary and hassle free. I didn't have to worry about anything, Lindsay and Emily took care of all of it for me. And my package arrived, at my door in China, 3 days later!!!.Never have I experienced such wonderful, friendly and efficient service. Well done guys, you are the absolute best!
Seth Griffiths
02:03 04 Aug 18
Trevor Roux from the Hamilton store provided excellent service - totally painless experience. Thank you Trevor for your brilliant customer service.
Narelle Lodge
21:37 01 Aug 18
Very efficient Dunedin branch
Shahid Ali
03:34 13 Jul 18
Thanks Pack and Send. The bonnet arrived safely and I have to say you packaged it very well. I highly recommend this company as I was worried about getting it from Dunedin to Auckland safely. Awesome job team with great communication and safe delivery. I will definitely use your company in the future
Brenda Walsh
22:18 12 Jul 18
We used the Hamilton branch to send our parcel to Sydney Australia, the manager Trevor was awesome and we were very happy with the service, it arrived in OZ before we got back, but just a phone call to have it re-delivered the following day, love your service and would recommend it to all the family, thanks.
Para Puha
07:48 06 Jul 18
Very happy with the service at Pack and send Hamilton. Valuable art work got to its destination in one piece. Thank you Trevor!
Carolyn Fotofili
22:17 05 Jul 18
Thank you Pack & Send for getting a lost phone return promptly!
EB Greenwood
17:54 24 Jun 18
Everything was hassle free and a breeze nothing was too much trouble Highly recommend
Sue Macaskill
02:53 14 Jun 18
I used pack and send Hamilton to ship some items from NZ to England for moving back. A very good and easy experience would definitely recommend. Trevor was so friendly and helpful and arranged everything no problem. Amazing service
Kate Rutherford
00:17 20 Apr 18
To Jeremy - Pack & Send, Takapuna Branch, Auckland.There I was sitting at home late this afternoon, when my phone rang and it was a courier (a very friendly lady), to say that she was close by and about to deliver the Chair and Footstool! It was such a lovely surprise, as I didn't expect delivery of it quite so soon.Jeremy, they both look fantastic in their designated room, and I especially have you to thank for the professionally wrapped, and speedy delivery, and I'm ever so grateful to you and your team at the Takapuna Branch, for making the whole process so easy and painless for me.I look forward to dealing with you again, because with the superb service you have provided, I now have every reason to always use Pack and Send, so thanks again!
Joolz McKenzie Afendoulis
13:44 19 Apr 18
Thanks Pack & Send for safely getting my cast glass and raku artwork to my client all the way in Alaska. �
Jo Richards
01:24 18 Apr 18
I have dealt with this company twice in a month and have found them to be absolutely excellent! Very helpful and friendly too.They truly go the extra mile to help out!
Margaret Lavery
04:49 17 Apr 18
really good guys down in the chch office really easy to work with and good prices!
Corbin O'Neill
02:45 10 Apr 18
A big thanks to Mark and the team at Pack & Send Riccarton. Very happy with my experience – the packaging, service and communication! Mark was wonderful as I explained I needed to send my treasured family items from Christchurch to my transplanted home in California. The items arrived pretty quickly, and in perfect condition – artwork, Royal Albert china sets, and old framed family photos! I heartily recommend Pack & Send Riccarton.Gene Wilkins
Gene Wilkins
00:50 26 Mar 18
Blown away at these guys' packaging. I had a very fragile and large item sent last week.. it did take a bit longer to arrive than anticipated but when I saw how well it was wrapped I could see why. A foam padded box, bubblewrap, cardboard and cable ties. These guys sure know how to package stuff properly. AAA+++
Toni Bingley
23:08 22 Mar 18
The Team in Dunedin is amazing! So friendly, prompt and professional, made it so so easy and a pleasure to deal with
Amy Groat
19:56 21 Dec 17
Fantastic service from the guys, we send large fragile parts all around the country with no problems at all. AAA+++
Dale Parry
19:58 07 Dec 17
Fernando Diaz
00:33 01 Dec 17
Wow talk about service with a smile. These guys Mark and Andrew couldn't have tried any harder to help me and they undercut NZ Post hugely.They will be getting all of my repeat business in the future.And to top it all off they tell me that my package will be delivered in less than a week. In the past it has taken up to three weeks for a smaller parcel go go to the same address.Hats off to you Mark and your super cool staff.
Lyn Thompson
01:30 19 Oct 17
I would like to publicly thank, and recommend Richard from Tauranga Pack and Send. I required an urgent shipment of furniture and personal effects from Whakatane to Sydney in a very short time-frame and Richard could not have been more accommodating or willing! He uplifted within a couple of days and when I went to his office in Tauranga the day after uplifting to complete all the paperwork, he had packaged all items so thoroughly and carefully. He also helped me complete the customs paperwork very efficiently and within about 20 minutes we were all done! He kept me informed of progress and I received my shipment at my home in Sydney exactly one week later! Richard is professional, efficient and he cares about what he does. I can't recommend him and his service highly enough! I am so grateful. Elizabeth Sullivan, Sydney
Elizabeth Sullivan
01:50 15 Sep 17
I've had the most amazing, efficient, friendly, prompt service from the team in Takapuna this week on more than one service/transportation. Connor has been a delight to deal with and a huge credit to the team. Will be raving to everyone about this place. Thank you again Takapuna branch.From a very happy customer who will be definitely be returning.
Tyson Julie Edwards
04:28 01 Aug 17
Just wanted to say a massive thanks to your team at Pack & Send East Tamaki, you guys were absolutely amazing in reuniting an Ipad left in a taxi in Paris with a client here in New Zealand. She is one extremely happy customer. Lorraine - House of Travel Botany Junction
Lorraine Van Veen
23:36 12 Jun 17
Mike Coker
01:49 27 May 17
Glenn Town
21:54 23 May 17
Veronica Fellows
08:32 13 May 17
Robert McDowell
02:46 18 Apr 17
