PACK & SEND Palmerston North
| Franchisee: | Ngaire & Damon O’Donnell |
| Address: | 355 Main Street Palmerston North New Zealand |
| Phone: Email: | +64 (06) 826 4337 [email protected] |
| Opening Hours: | Monday – Friday, 8.30am – 5.30pm Saturday, 9.00am – 12.00pm |
What our customers have to say
My favs - would rather send parcels through these guys than Nz post - the last package I sent I saved $60-$70 not going through NZ post and instead pack & send Palmy!The service is always impeccable, they’re so friendly and helpful with all customers & even the general public passing by when they’re loading couriers or helping the truckies.I’m delightfully surprised it only took 2 days at this time of the year for my package to be sent from here to the South Island!I believe the staff on are actually the owners of the palmy Pack & send ,they always try to save as much money for you while ensuring the parcels/packaging are safe, secure and tracked, giving you the best bang for ya bucks & peace of mind, outstanding service - ALWAYS is appreciated, as here in NZ , Palmy the service is very robotic.So thanks, your hard work isn’t gone unnoticed.Merry Christmas you beautiful people.
Ngaire and Damon, went above and beyond for me, helping me out in a tight timeframe. Such a pleasure to work with, very professional, down to earth and friendly. Highly recommend and will definitely use again.
The team at Pack & Send Palmerston North were friendly, helpful and professional every step of the way. They took time to show me how the fragile china items I was sending would be wrapped and packed, and explained the delivery process really well. Communication and tracking was excellent, my parcel reached its destination wonderfully quickly, and everything arrived in perfect condition. Well done and thanks Pack & Send!
I highly recommend pack & send palmerston north. They provided friendly helpful service and very good communication through the whole process of packing and sending me the bike I had purchased online. The bike was professionally dismantled and packed well to fit in the carton for shipping. It arrived in perfect condition within two working days. Thanks very much guys.
My Niece received her parcel in no time at all and was delighted.Certainly would recommend this company.Ps Usually takes about 4 weeks to get parcels to her but not this time. Thank you
Dealt with Damon from the Palmerston North branch and the service and communication was great. Items were delivered sooner that I expected and were packaged very professionally. I Would not hesitate to use these guy’s services again in the future. Thanks you!
Fast, friendly, reliable service, Pack & Send keep me informed on progress and delivery status. Highly recommend and have moved all my deliveries to this shop.
The Pack & Send service I received was excellent - good communication and speedy delivery. Thank-you very much.
Very good and quick safe delivery.Very pleased with the way everything was handled. Thankyou Damion for being so helpful.
Needed to send my stuffs (after 4 years in Palmy) to my partner in the USA, while I had to return to my home country first for a few months. I was so stressed about the packing and shipping because I did it last minute. However, the helpfulness and friendliness of Damon and his wife made me less stressful about it! Damon helped to fit my stuffs in 3 large boxes, which reduced the shipping cost. The paper work was tricky, but Damon sorted everything very well.Got all my packages delivered safely to the USA without hassle. Really recommended service 👌Thank you Damon and Ngaire!
An exemplary service from start to finish. You made easy and cost effective what others found difficult and expensive. Highly recommended for larger boxes and odd freight requirements. Your personal service was really appreciated
Fast, efficient and cost effective...is it biased to mention they're also acquaintances from WAAAAAAAAY back in the Military days at LAC. Super thankful for both Damon's (Odie) and Ngaires' professional help as well as the casual yarns and catch up in store. Highly recommended and I'll definitely be looking to use their services in the future! Thanks team O'Donnell
Absolutely brilliant experience. Gives you the option of buying products that are pick up only on Trademe which is great. Well priced too. Thanks Damon.
Very helpful staff and left knowing that what I was sending off through them was in good hands. Would definitely recommend for anyone needing to send Something that you just can't find a suitable way of packaging yourself. 5 stars, both for service, and timely manner in their ability to send off.
I had personal effects of a good friend of mine to send to his children in the UK after his death. Damon at Pack and Send Palmerston was outstanding with advice and handling of my package. I couldn't have asked for betterservice. A note of thanks to the office team at Peter Baker Transport for Directing me to Pack and Send.
Pack & Send Palmerston North helped when my luggage got left in Whangarei (long story). They organized to wrap it and sent it to my home in Palmerston North. Very fast communication and effortless to deal with. Would use them again.
great company, excellent service. they did their best with my dificult parcels to pack and send as cheap and safe as possible. they also stored my parcels until i was ready to send can recommend enough. very friendly as well.
Great service from Damon. He reduced down my box to take the cost down and was very exact taking details of destination as it was quite lengthy. Will definitely return as often as I need to over using Post Shop
Awesome service and great value!! Highly recommended, will use them again for sending parcels.
What amazing service, helped me get my daughter’s belongings and bed to Auckland so she can start uni. Great option for room size freight. And was super fast sent on Wednesday arvo there by Saturday. I have small item’s couriered that took way longer then that. Thank you!!
Excellent experience working with Ngaire and Damon to ship two E-bikes within NZ and a large suitcase back to the USA. They are warm and friendly and super efficient. Completely helpful with my paperwork (bureaucrats need paper in the 21st Century!). Highly recommended!
From the moment I entered the building I was made to feel welcome. The service was great, with attention to detail and a sense that my package was in good hands. The ongoing support to destination (international) was appreciated.
I have sent a few items through Pack and Send Palmerston North. They always make me feel super welcome in their store and go the extra mile for their customers! Even when I stuffed up and gave the wrong address, they were so helpful in sorting it out. The service they offer is Amazing !! Thanks.
It was such a great experience to get the service from Pack and Send Palmerston North to send my belonging. A real 5 star business. Thank you Damon and Ngaire for being patient with my questions regarding to my move and giving me all of the information and details patiently.Merry Christmas in advances. I wish you and your family a wonderful festive season
We had a computer delivered from Palmerston North to Auckland. The package was dropped off in Palmy on Friday and arrived to our door on Tuesday (we had been given an ETA of Tue/Wed). Everything was securely wrapped and arrived to us in perfect condition. We would use this company again.
Great friendly service. Good advice and the international letter arrived in good time as predicted.
Damon was very helpful. Gave me all the information I needed and sorted out my large parcel with efficiency. Would definitely use this service again.
I walked into their office needing a parcel sent off urgently and there was kind welcoming individual to walk me through the entire process. Made me feel my parcel was safe in their hands. Would highly recommend!
Wonderful people,Wonderful service, boxes left on Monday, arrived at destination in Queensland on the Thursday. So recommend using this company. So happy.Thank you for making this process stress free.
Outstanding service and Pack & Send were a pleasure to deal with. Damon was friendly and professional. Package was received in Australia in less than a week. Thank you.
Damon and Ngaire are consumate professionals in every way. Dealing with them is hassle free and I know my delicate electronics have been packaged extremely well. I utilize their services whenever I have time sensitive deliveries that need to be kept.We need a Pack & Send in Palmy, so help keep them here and support local.
It is hard to find sufficient superlatives to describe my local Pack and Send agency. The service is second to none. FRIENDLY & PROFESSIONAL. Very fast personal service makes this an outstanding company to deal with. I cannot recommend them highly enough and encourage everbody to use this wonderful service. IT makes freighting easy. And saves you heaps of money into the bargain! Cheers, Ian T.
I have been using P&S Palmerston North for my flute consignments nationally and internationally. Absolutely top-class, reliable, professional and user-friendly. 100% recommend.
Pack & Send Palmerston North provide an outstanding service and EXCEED expectations in delivery time frames. They take pride in offering outstanding value and show care and respect for their customers. Thank you Pack & Send Palmerston North.
I would like to thank Damon O'Donnell of Palmerston North Pack and Send for all his help with the sending of car parts to my brother in the South Island.I went into his premises three times and was most impressed with the high level of service I received. His very professional, manner very kind and informative. I had lots of questions that were all answered for me.It was a relief to have all the work done for me, boxes, packing and sending off on the courier.Looking forward to my brother receiving the goods.Kind regardsThank you.Suzanne Hyndman
Very quick and easy delivery service and good value for money!Reliable and easy to contact when needed! Thank you Damon for the good service!
Excellent customer service. I dealt with Damon he was very professional kind , nice and helped me with my postage requirements. Definitely knows his business. Will continue to use this company.
They have been very helpful and responsible with their services. Highly recommended! 👍
Excellent friendly service. Their warmth and professionalism put me at ease sending my paintings overseas.
Pack & Send Palmerston North helped me send my package to Auckland. They did this through excellent customer service, great communication, and instantly giving me a tracking number to see the progress of the shipment. I recommend using Pack & Send Palmerston North for any package that you need shipped, whether it be small, large, light or heavy, then can DO IT!
Amazing customer service and impressive packaging to ensure your parcel arrives safely and promptly. I def recommend and will use this service again in the future. Thank you
Nice to deal with! Damon takes his job (and my family breakable items) very very seriously. He explained everything well and gave lots of options but no pressure. We had an old copper lustre jug ridiculously important to our family that I really couldn't afford to get broken, but wanted to send to Sydney as a wedding gift, plus some cutlery and jewellery. After talking with Damon and seeing how he would pack it, and just seeing what a trustworthy guy he seems to be, very detail-oriented and a guy who prefers erring on the side of caution, it suddenly felt a lot less risky. And guess what, all arrived safe and sound and really quickly as well. Am feeling very grateful to Pack & Send PN!!!!!!
Excellent timely service quotation, pick up & dispatch let’s hope the carrier is as good!
Just a stunning experience. Rescued me from the nightmare of trying to post a parcel on a Saturday. Great service, great staff. Highly recommend to anyone.
Was so impressed with Pack and Send Palmerston North the Team Member was so helpful when I went into the Palmerston North Branch and then 3 days later I was emailed by them and told my parcel had arrived and who had signed for it so impressed would definately recommend this company
I was impressed with the professionalism and the easiness of the transaction. The cost was very reasonable.
I used these guys to send some of my stuff from Palmerston North to Abuja Nigeria and it arrived within one week to the address I gave. In good shape as well. Really impressed.
A good experience. Helpful and efficient. Item packed and delivered with speed and care. Very good.
Thought Damon was excellent to speak with on the phone, answered all my questions, nothing was an issue and made things simple, put me right at ease! Got what I wanted done super fast and was very well priced. Highly recommended.
I was impressed by the professional advice and support I received that enabled me to select the best and most cost-effective way to send a motley assembly of items overseas. Also the serious under-estimate of the time it would take to reach destination! Under-promise and over-deliver, what a way to run a business, thank you.
Fantastic service. Damon made the process so easy. Would definitely recommend this place.
I brought in a number of items to be boxed and sent from Palmy to Lower Hutt and Auckland's North Shore at 4pm Thursday afternoon. Both boxes arrived at their destinations by 3pm on Friday. As it's just a week until Christmas I'm stunned how fast they got there! Very impressed with the friendly professionalism of the owners and the A+++ service. Highly recommended.
Damon went out of his way to help me ship a fragile high value item to Auckland. He even came after hour to pick it up from Levin and packed it so well. The communication was super clear and easy. Could not be happier with the service! Many thanks!
Friendly and helpful service. Christmas parcel delivered to UK in under a week for reasonable cost. Definitely use again.
Our daughter and son in law have arrived from USA and are at present in managed isolation in Hamilton. Late yesterday morning I called into Pack & Send Palmerston North to send them a "care package" asking whether it would be possible for delivery before the weekend. To my surprise our daughter called this morning and said it had arrived. Less than 24 hours - wonderful service. Thankyou Damon O"Donnell for your friendly, courteous and efficient service!
What a great ,fast and efficient service you provide. I am very glad l found you and will certainly use your services again. Many thanks Damon.
Damon at the Palmerston North store was very helpful and explained the full process to me. I will be using this service again, thank you for getting my parcel to Ireland in record time (4 days)
Can't recommend Damon enough! He lent me a trolley, packed my boxes for me, and sorted all the paperwork, which was really appreciated on a stressful day! Excellent service and very affordable, I will be coming again 😀
Really well organised, prompt, great at updates and keeping you informed. Would recommend over and over again.
Consistently professional, helpful and friendly service. Damon and Ngaire seem to find a great solution every time, even for really tricky objects!
Very happy with the service at Pack & Send Palmerston North, package sent to Christchurch was delivered just under 48 hours!! Won't go anywhere else in future. Thank you Team 🙂
Pack and Send Palmerston North - Great service! Friendly and very helpful... Marivic Dawkes
Great service and communication. My item was well packaged and bubble wrapped. I really liked having someone call me to give me a personalized quote. It is much nicer to have a conversation to sort everything out, rather than just a price.
Great service, and delivery was quick. Very happy 🙂
Reliable, understands and delivers to suit customer's needs, highly professional
Amazingly quick service getting parcel to Sydney - 2 days! Thank you
What a great service..I rang from Invercargill and Ngarie sorted everything from.collecting the goods for me ,Packaging them up.and sending down . TOP Service .
Last week I had the need to send a fragile box to Wanaka .I am a Feilding resident and the drive through to Palmerston North was worth the effort .Pack and Send ( 355 Main Street ) were extremely helpful and nothing was a problem .The fragile box left that day , I was emailed a tracking number , and emailed a couple of days later stating the parcel had been delivered . Daughter confirmed and goods arrived safely .I would definitely recommend this company and use again.The service was five star by the Owner Operators ..Thank you
Damon and Ngaire are very friendly and have very efficiently packed and sent several of my artworks to Auckland. Great service!!
Finding myself in the position of not just having to move house within weeks, but also then given a chance to move from Palmerston North to Auckland, Pack&Send Palmerston North were recommended to me. Damon and his team could not have been more helpful and I could not have wished for better. Pack&Send Palmerston North used great initiative to pack and parcel a mixture of essential items of all shapes and sizes. They made themselves available to meet the urgency of my move, while providing friendly, professional service throughout. Definitely deserving of repeat business and most worthy of the highly recommended service that was originally suggested to me. Best wishes, Adam Greenwell
great frendly service . prompt delivery exelent packageing
Awesome to work with, super friendly and great prices on freight. Have used multiple times now and would recommend to anyone!
It’s the 3rd time I’ve sent something and its always fast reliable and the staff are lovely!
Pack & Send have finally put customer service back into the courier and freight industry. They are more than a breath of fresh air, they are a new departure from the old model. Faultless customer service, very, very helpful and friendly to deal with offering a fantastic service that has saved my company a considerable amount of money. Highly recommended to all. Use this company and tell a friend.
I arranged to have a guitar amp sent from Palmerston North to Dunedin with Damon and I was pleasantly surprised with how well the amp was packaged, the cost of shipping and the friendliness of service at both the P. North depot and the Dunedin depot. Well done team.
An excellent company to deal with. Service amazing. With a lot of other companies having trouble delivering on time Pack and Send was great. I paid a little extra for overnight delivery and they didn’t disappoint, my parcel arrived exactly 24 hours later in Auckland via NZ Couriers. Will definitely recommend this company. Thankyou.
Great to meet Damon after all these years.Helpful, friendly , not a problem at all service.The service provided and the costs incurred was value for money, compare to NZ Post.Noel Swift
Fantastic staff, so friendly and helpful - highly recommended. They sent me an email to let me know that my package had been delivered successfully to China. You Are The Best !!
Excellent service and super friendly staff. They went out of their way to ensure the job was done to the highest of standards. Highly recommend
Great service yet again, Pack & Send do the full job down to the packaging, go the extra mile, great to talk with. Highly recommend.
Pack & Send were a great company to deal with from beginning to end of the process. I needed a PC sent from NZ to Australia and the entire time I was kept informed of what I needed to do and by when. The item arrived in perfect condition and it was all very quick and easy. Highly recommended.
Great experience ,heaps of communication and follow up , documentation was clear and easy to understand. I felt like everything was well under control and didn't worry or stress about anything and the goods arrive perfectly packed and in good order. I highly recommend using Pack& Send Palmerston North,
Excellent service, would use again. staff were amazing, they were just so helpful. Thank you so much. (I sent a lamp table to Australia)
Absolutely fabulous service from Damon and Ngaire. Sent items from P.Nth to Western Australia on Monday, they arrived Thursday. They were very well packaged and was the most stress free experience ever. Will most definitely be using them again and highly recommend them.
Amazing service, going over and above. would recommend to anyone. Thank you very very much 😊
Had tried NZPOST for shipping a large package from Palmerston North to London for my partners Christmas present. They would not provide any substantive customs processing or accept a customs declaration for multiple goods, nor would they provide any sufficient tracking and had extended time for delivery. Ngaire and Damon were exceptional. Extremely helpful and well resourced - friendly and understanding. They took incredible care in their customer service and made sending an international package super easy. My package departed New Zealand and arrived in London 3 days later so absolutely fantastic on delivery time-frames and everything arrived as originally sighted. Hopefully I do not have to resort to international postage for much longer however will be doing so via Pack and Send Palmerston North and recommend that others do the same.
I am very impressed with Pack and Sends Service. Excellent communication, my fragile items were packaged very well. And a very efficient delivery time. I highly recommend this service to others.
Shipped some delicate items from P Nth to London for me, arrived in perfect condition. The Heron ornament was about 9 ins high, and had very delicate claws, but arrived in perfect shape due to some brilliant packing at that end. Definitely recommend due to the care and attention shown.
I had a glass lamp sent from NZ to London. They packed and sent it on Monday. I received it on Friday morning in perfect condition. Outstanding service. I rang from London and had all my questions answered. They made the whole process so easy. Very polite and professional. Highly recommend.
They understand how important/special sending things back home can be. And help make it easy and affordable.
Excellent and a stress-free service. They took great care of our fragile freight and even picked it up for us. We will definitely use them again!
Excellent, friendly and professional service. Totally recommend to anyone looking for a peace-of-mind packing and freighting service. Thanks folks.
Have used Pack'n'send several times now and each time the service has been superb, extremely efficient and professional. I won't be using NZ Post again. Thank you Damon and Ngare.
This is far and a way the best customer service I have ever experienced; Damon and Ngaire took a personal interest and a shared accountability for the recovery of an art work sent to America. It was a long and tedious process frought with bureacratic red tape, incompetance and recalcitrance by sub contracted companies. The recovery process required calm good humoured persistance and they formed a strong alliance with me to achieve a good end result. Thank you both very much. I cannot recommend you highly enough!Mark
Awesome service, Ngaire and Damon were very helpful and friendly. Made the whole process super easy and for a good price too! Would definitely recommend
Hello to all.What a great team just excellent AAA PlusKing RegardsJohn.
Excellent service. Both Ngaire and Damon are polite, understanding of your needs and offer lots of advice. Very easy to book, door to door service and they give advice depending on the country you're shipping to. Would use again and again! Thank you!
Very efficient. Price is good.
great service and great price
You were very friendly and helpful and assisted me with the customs regulations. The packages arrived promptly and the price was very reasonably. Dovetale Press will certainly use your services again! Thank you very much.
Fantastic service ..extremely helpful. They made delivery to Austalia easy ! Very securely packed and prompt service. Got to its destination super quick. Great tracking service, These are your guys ! THANKYOU 😁 will definitely send with Damon and Ngairie again !
Damon quickly and efficiently packed two bicycles and three large suitcases going to the US. Friendly, informative, and got the job done. In fact the shipment arrived in perfect shape and early. Tracking was perfect and allowed us to follow all the way. He helped with all the customs paperwork and left us with peace of mind. Will definitely use again.
Damon quickly and efficiently packed two bicycles and three large suitcases going to the US. Friendly, informative, and got the job done. In fact the shipment arrived in perfect shape and early. Tracking was perfect and allowed us to follow all the way. He helped with all the customs paperwork and left us with peace of mind. Will definitely use again.
Damon was fantastic to deal with, he made it so easy to deal with, this was a large piece of furniture we brought in fielding. He said no problem we can pick it up for you. It was very well packed as there was glass in the door. Would recommend then to anybody. Thanks Damon.
Posted a delicate package to WA and it arrived in 3 days! Postage within NZ would struggle to compete with that. The owners are friendly, helpful and professional. An amazing service and will be using Ngaire and Damons s business again
Great service and real friendly people. Would highly recommend and will be using their service again. AAA+++
Great service and real friendly people. Would highly recommend and will be using their service again. AAA+++
It’s refreshing to deal with people who are professional and know what they are talking about. I had fragile items to send and they packed them extremely well. Excellent communication and prompt service from Damon. Thank you!
It’s refreshing to deal with people who are professional and know what they are talking about. I had fragile items to send and they packed them extremely well. Excellent communication and prompt service from Damon. Thank you!
Highly recommend Pack and Send Palmy and their amazing service! Damon was a tremendous help every step of the way. Thank you so much Pack and Send Palmy
Great service! Took support to collect passport from high commission in Australia and received within 3 days, so happy with the level of management. Well organised team.
Would highly recommend these guys to anyone wanting or needing to send something to another part of NZ, or even overseas! Such awesome people to deal with and I can't fault their communication or professionalism. Would definitely use them again!
Best of the best! Very quick and prompt! They packed some expensive items superbly well! Thanks heaps guys! 🙂
I thought I would need to go to Wellington to freight a large parcel to the UK but Pack and Send Palmerston North provided a fantastic service and were very helpful. Parcel arrived within a week.
We had a very large and fragile parcel to post to Switzerland. I was expecting it to be a huge pain in the backside and dreading the potential outcome....... however Damon at Pack & Send made it so easy. They were fast, friendly and most importantly cost effective.....I will definitely be using them again!
Absolutely awesome people to work with, I recieved my rocking chair in perfect condtion yesterday, from Palmerston North to Southland, I recommend these guys totally.
Very helpful and professional service. I had a neon sign sent to Auckland and the packaging was outstanding. The cost was below expected and arrived very quickly. Highly recommend and extremely easy to deal with. Good work!
10 out of 10 for service, competency and delivery. Can't fault them. Top notch. Try them, you won't be disappointed.
Nothing was a problem for these guys, I appreciated their help to get my post sent off. Great location and great service!
Your New Zealand Courier and Freight Provider in Palmerston North
At PACK & SEND Palmerston North we can handle all your New Zealand courier requirements as well as your general freight needs under one roof. With no restriction on weight or size and a courier service or general freight service to match your budget or time requirements, PACK & SEND Palmerston North provides one of the most comprehensive New Zealand courier services alongside an efficient general freight service. Need to send a parcel urgently? Then our premium courier service will provide a stress-free solution. Our budget courier service is an ideal Trade Me courier solution for getting those items around New Zealand in a cost efficient manner. Have an item that is fragile, large, valuable or awkward? No problem, at PACK & SEND Palmerston North we have a fragile freight service that takes care of artworks, furniture, computer equipment, and anything else you can think of that requires extra care and attention.
Your International Freight and Shipping Partner in Palmerston North
With so many International freight and shipping services available, PACK & SEND Palmerston North will have the right service for your needs. We know how hard it can be sending cargo overseas, precious or not, with excessive documentation, customs requirements and country legislation, but at PACK & SEND Palmerston North, we can take care of it all, hassle-free. For the shipping of cargo internationally, we have both Air Freight and Sea Freight services available. When you require your cargo within a specific timeframe, then our international courier service can provide certainty with up-to-the minute track and trace with signature on delivery for added security. For large amounts of cargo, our international economy courier service and air freight service allow for fast, cost efficient delivery. When time isn’t so much of an issue but your budget is, then our Sea Freight services will provide a cost effective option of getting your cargo to its final destination. At PACK & SEND Palmerston North we have Sea Freight to the door, or Sea Freight to the port. Call us today for a quote or get an estimate online!
Christmas Sending DeadlinesNovember 20, 2023 - 10:46 am- Small business logistics showcase – EarthaSeptember 4, 2023 - 9:28 am
