Testimonials from PACK & SEND franchisees

“This business doesn’t just produce great profits – it’s great fun, too. You never know what is going to come through your store next and the more challenging it is, the more interesting it is. I’m still here four years on and continuing to grow year-on-year because the model works!’ Read more.

Robert McDowell (below right), PACK & SEND Albany – Franchisee of the Year 2019/20

Robert and Albany team


“September was just our fourth month since opening, yet we did the business we budgeted for in month nine – you could say it’s going well!’ say Michael and Sharon Brough, one of PACK & SEND’s newest franchisees. “PACK & SEND aren’t competing for three-dollars-across-town packages; the franchise provides the knowledge, systems, contact and training to handle all those awkward jobs that nobody else can. After being at the beck and call of corporate employers we enjoy normal office hours and the opportunity to work together”.

Michael and Sharon Brough, PACK & SEND Avondale

NZ Strong man and Woman Compettitors


“This franchise already ticking all the boxes for me”, say Rita Krishna from PACK & SEND Manukau City. “Opening a new business is never easy but Pack & Send’s award-winning system is already proving its worth.
On my first day of operation I had a host of enquiries and business is growing fast. It’s probably the best decision I’ve ever made”.

Rita Krishna, PACK & SEND Manukau City (Franchisee of the Year 2020/21) and PACK & SEND Papakura read more

Rita Krishna


“We hear a lot of stories from other franchise businesses that aren’t at all complimentary of their master franchisor or their particular franchise system. We count ourselves fortunate that Pack & Send New Zealand provides fantastic support and leadership as the master franchisor, with great systems and expertise readily available.”

Jo & Bill Lawrence, PACK & SEND Nelson

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“Purchasing an existing PACK & SEND franchise was the right decision for us. Since the date we took over the business, PACK & SEND Head Office has created many opportunities for us and supported and assisted us to settle in and get up to speed with the business’s processes. We love this business model as we do not really depend on staff to manage the business at this stage. Stock management is easy as we used to run hospitality business and had to manage many staff with difficulties such as employee turnover, frequent sick days and expired food stock. Currently we make very good profit and we are looking forward to maintaining and improving our business performance in the future”.

Andy & Gabby Le, Previous owners of PACK & SEND Dunedin City