Stage 1:

Initial telephone interview to give us a better understanding of your situation and if there is a fit with PACK & SEND. If it is considered worth your while to learn more about us, we will book a first meeting where we can give you a better understanding of what makes a PACK & SEND Service Centre successful, and you can ask further questions. Prior to this next meeting, we will request that you sign a confidentiality agreement and complete an application form online.

Stage 2:

First Meeting – We provide you with a thorough introduction to PACK & SEND, the business model and franchise system. If, after this meeting, both you and PACK & SEND consider it worthwhile to progress to the next stage – we will request you complete an Online Self-Assessment Form. This will enable us to provide you with our Franchise Legal Documentation (including Disclosure Document) for you to get legal and accounting advice.

This self-assessment profile allows us to learn more about you; the profile is then used as a benchmark against 17 attributes that we know drives franchisee’ success. These attributes include for instance, family support, energy levels, communication, cooperation, sales and service orientation etc. This profile provides some details on your strengths, possible development needs and brings to light relevant questions we can ask out our next meeting to help both you and us assess your suitability as a franchisee.

Stage 3:

Second Meeting – We provide you with a thorough overview of the PACK & SEND business system, including territory information and an overview of our business planning resources. We share some of the results of the Self-Assessment profile that may support or hinder your success as a franchise owner.

Stage 4:

Third Meeting -We address any questions relating to the Franchise Legal documentation and any other matters. At this meeting we also make arrangements for you to visit existing franchisees so you can learn more about expectations of franchisor support and what it takes to build a successful Service Centre. 

Note: Prior to progressing to Stage 5, you will be required to pay $1,750 plus GST to cover the costs to prepare the executable Franchise Documentation

Stage 5:

Final Meeting – At this meeting you would meet with the Country Manager and senior executives of PACK & SEND for application approval. Subject to this approval you would then sign the Franchise Agreement and pay the Initial Franchise Fee.

Stage 6:

Training is scheduled. The process of Service Centre site selection and shop fit-out commences.

Stage 7:

Your Service Centre opens for trading.