Excess Baggage

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Send Excess LuggagePACK & SEND is the leading service provider to international travellers wishing to send excess baggage overseas. With a national network of PACK & SEND service centres, no other company offers the same breadth of services for sending unaccompanied personal effects.

PACK & SEND offers a range of personalised luggage services to meet the needs of:

  • international university students
  • international backpackers
  • visiting tourists on holidays
  • corporate business people with deadlines

Whether it is computers, books, equipment, clothes, or other indispensable items that won't fit in the overhead airline locker - talk to PACK & SEND and discuss how we can collect, custom pack and send your excess baggage to your door.

PACK & SEND Excess Baggage Services explained

Door to Door or Port Only?

PACK & SEND offers a range of sea freight, air freight and international courier services for sending unaccompanied personal effects and excess baggage overseas. We offer both 'Door-to-Door' and 'Door-to-Depot' services. The differences between these two types of services are briefly explained in the table below:

Service Type Delivery Customs Clearance
Door-to-Door To the door of the building at the recipients delivery address. Included in service
Door-to-Depot To the sea port in the receiving country for customer to collect. Not included - clearance is responsibility of owner of goods.

The PACK & SEND price for a 'Door-to-Door' service, covers standard customs clearance and delivery to your door (excluding government charges and taxes). The Door-to-Depot price is for delivery to the depot only.

With the Door-to-Depot service, there may be further charges to pay at the destination, which may include terminal handling, storage and documentation fees. At most destinations, you can clear goods by yourself to avoid customs clearance charges, but it requires time to visit the Customs office with your passport, shipping documents and complete the necessary Customs forms.

Contact your local PACK & SEND store to discuss which will be the best option for your needs

Air Freight or Sea Freight?

PACK & SEND offers both air freight and sea freight services for personal effects and excess baggage. Experience has found when sending from New Zealand that up to 100 kilograms can sometimes be more economical by air than by sea.

Sea freight generally starts to become economical when the size of your shipment approaches 1 cubic metre or 8 shipping cartons (Removalist Boxes 42x44x61cm). You may be able to get together with other friends returning home or moving overseas to consolidate your personal effects and save money.

Contact your local PACK & SEND store to advise you on the best excess baggage solution.


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