PACK & SEND is the leading service provider to international travellers wishing to send excess baggage back home. With a national network of PACK & SEND service centres, no other company offers the same breadth of services to the international traveller.
PACK & SEND offers a range of personalised excess baggage services to meet the needs of:
- international university students
- international backpackers
- visiting tourists on holidays
- corporate business people with deadlines
Whether it is computers, books, equipment, clothes, and other indispensable items that won't fit in the overhead airline locker - talk to PACK & SEND on how we can custom pack your personal effects and get them home safely.
PACK & SEND Baggage Services explained
PACK & SEND offers a range of both sea and air freight services for sending personal effects overseas. We offer both 'Door-to-Door' and 'Door-to-Depot' services. The differences between these two types of services are briefly explained in the table below:
| Service Type | Delivery | Customs Clearance |
| Door-to-Door | To the door of the building at the recipients delivery address. | Included in service |
| Door-to-Depot | To the sea port in the receiving country for customer to collect. | Not included - clearance is responsibility of owner of goods. |
The PACK & SEND price for 'Door-to-Door' covers the total delivery and clearing service (excluding government charges and taxes). The Door-to-Depot price is for delivery to the depot only.
You should note that with the Door-to-Depot service there may be further ancillary charges to pay at the destination and this may include terminal fees, storage fees, and documentation fees. At most destinations, you can clear goods by yourself to avoid customs clearance charges, but it requires time to visit the Customs office with your passport, shipping documents and complete the necessary Customs forms.
A Door-to-Depot service does not necessarily mean a cheaper service than the total Door-to-Door service. In many cases (depending on the destination and consignment size) a Door-to-Door service can be far more economical as well as being very convenient.
Contact your local PACK & SEND store to discuss which will be the best option for your needs
Air Freight or Sea Freight?
PACK & SEND offers both air freight and sea freight services for personal effects and excess baggage. Experience has found when sending from New Zealand that up to 100 kilograms can sometimes be more economical by air than by sea.
Sea freight generally starts to become economical when the size of your shipment approaches 1 cubic metre or 8 shipping cartons (Removalist Boxes 42x44x61cm). You may be able to get together with other friends returning home or moving overseas to consolidate your personal effects and save money.
Contact your local PACK & SEND store to advise you on the best international freight solution. Do not use sea freight if delivery dates are critical. Unlike air freight, sea transport can be subject to numerous delays due to inclement weather, dock strikes etc.
