Know Exactly Where Your Parcel is During Transit with Our Track & Trace Service

PACK & SEND provides two types of track and trace options to keep you informed and let you know your parcel was delivered


Service Centres

Our service centres provide a unique, personalised service, proactively managing customer expectations. The service centre where you made your booking will contact you to confirm delivery receipt details of your consignment. You can choose the contact options, either by SMS, email or phone. Utilising our proactive delivery confirmation option allows you greater administrative efficiency, peace of mind and ability to effectively manage the expectations of your own customers.

Online Self-Service

If you use our Online Self-Service, you will automatically be provided with a tracking number, which you can find in your booking confirmation email. Enter your tracking number below and click submit to track now.

Track your Online Self-Service booking now

Enter your Tracking Number: